Hotel De La Paix

Hotels
8.8 (2789 reviews)
Viale Giuseppe Cattori 18 , Lugano , ch
+41 91 960 60 60

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Outdated decor
Noise from street
Breakfast quality issues

Categories

Cleanliness
8.38
Guests mentioned cleanliness positively, but noted issues such as potential mold in the bathroom.
Service
9.35
Multiple reviews praised the staff for their friendliness and attentiveness.
Location
9.39
The hotel is conveniently located near the lake and central areas, which is well-received by guests.
Room Quality
8.34
Room quality was generally satisfactory, though some noted outdated interiors and cold temperatures.
Amenities
8.87
Amenities are satisfactory but could be improved; some mentioned a lack of brochures for local activities.
Value for Money
8.83
Value perception aligns with expectations for a hotel of this quality and rating.
Food and Beverage
8.38
Breakfast options were sufficient but some items were criticized for being industrial and lacking quality.
Overall Experience
8.85
Overall, the stay was enjoyable with guests expressing satisfaction about most aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Near Lake Lugano and City Centre
The Hotel de la Paix is ideally located near Lake Lugano, just 1 km from the city centre and train station.

Dining Options and Garden Terrace
Guests can enjoy a culinary journey at the hotel's two restaurants offering Italian and international cuisine. The garden terrace provides a serene setting for starting the day with a delicious international breakfast or for hosting events and meetings.

Comfortable Rooms and Modern Amenities
All rooms are equipped with air conditioning, satellite TV, tea/coffee facilities, and a hairdryer in the bathroom. Guests can also make use of the free WiFi, outdoor pool, and complimentary minibar.

Experience convenience and relaxation at Hotel de la Paix - book your stay now for a memorable experience!

Important information:

Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance.

Please note that extra beds are available on request and have to be confirmed by the property in advance.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When traveling with pets, please note that an extra charge per pet, per night applies. CHF 20 per pet up to 6 kilos and CHF 35 per pet between 6 and 10 kilos.
Please note that a maximum of 1 pet is allowed.
Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 300
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2789 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jana • family_with_children • de
9
2026-08-15 • via Nuitee
W
Wim • family_with_children • be
9
Pros:

Zeer goed locatie. De kamer was zeer ruim en met ruim terras maar wel gedateerd. Kamer mag renovatie ondergaan. Wel een prachtig gebouw met gratis parking met heel veel potentieel om een 5 sterren hotel te worden. Personeel was vriendelijk. Zeer goed locatie vlakbij meer van Lugano. Ontbijt was vrij basis, ik verwacht iets meer als ontbijt van een 4 sterren hotel.

Cons:

Er is maar 1 laadpaal van 22kW en wij hebben jammer genoeg niet kunnen laden tijdens onze doortocht naar Italië.

2026-08-15 • via Nuitee
A
Altay Yıldız • couple • tr
10
Pros:

Konumu,personellerin ilgisi,temiz bir otel

2026-08-15 • via Nuitee
M
Marie • couple • se
8
2026-08-15 • via Nuitee
M
Miha • family_with_children • si
10
2026-08-14 • via Nuitee
M
Massimiliano • solo_traveller • it
9
OTTIMO
Pros:

piscina , dimensioni camera , frigo bar e cioccolatino ogni volta sistemata la stanza
posizione ottima per la fermata del bus

Cons:

posizione un po' rumorosa solo se si tengono le finestre aperte , il doccino in bagno sarebbe da sistemare

2026-08-14 • via Nuitee
S
Stavros • family_with_children • gr
10
2026-08-14 • via Nuitee
D
Daniela Stalder • solo_traveller • ch
10
Sehr erholsame Tage
Pros:

Sehr feines Essen & sehr nettes Personal

Cons:

Nichts.

2026-08-14 • via Nuitee
S
Samed • family_with_children • gb
10
2026-08-14 • via Nuitee
E
Evgenii • solo_traveller • ae
10
Pros:

Все хорошо

Cons:

Уже старенький конечно

2026-08-14 • via Nuitee
S
Sultan • family_with_children • sa
10
Perfect ending for my trip
Pros:

clean, attentative staff

Cons:

nothing

2026-08-13 • via Nuitee
S
Sandra • solo_traveller • de
8
Pros:

Im großen und ganzen liegt das Hotel ideal um Unternehmungen zu machen.
Am Pool gab es genug Liegen.
Das Frühstück war gut und für jeden etwas dabei.
Parkplätze waren genügend vorhanden.

2026-08-13 • via Nuitee
محمد • couple • kw
10
2026-08-13 • via Nuitee
R
Robin • couple • nl
8
Goed hotel
Pros:

Hotel is wat gedateerd maar wel gezellig.
Vriendelijk personeel.
Uitstekend ontbijt in leuke setting, meer dan voldoende plek.
Op loopafstand van centrum Lugano.
Voldoende parkeergelegenheid.

Cons:

Het was te warm op de kamer, airconditioning voldeed niet.
Matras met springveren lag niet bijzonder lekker.

2026-08-13 • via Nuitee
M
Mark • couple • ch
10
Alles gut, wir kommen wieder
Pros:

Schönes Frühstücksbuffet. Schöner Pool

Cons:

Etwas enge Parkplätze

2026-08-13 • via Nuitee
S
Sebastian • family_with_children • de
9
2026-08-13 • via Nuitee
محمد • couple • kw
10
مريحة جداً
Pros:

كلاس جداً راقي

Cons:

لا شيء

2026-08-13 • via Nuitee
G
Gianni Mario • solo_traveller • it
8
2026-08-13 • via Nuitee
Álmos István • couple • ch
10
Pros:

Really kind staff.

Cons:

-

2026-08-12 • via Nuitee
J
Jon • family_with_children • no
9
Hyggelig hotell med god frokost og vennlige ansatte
Pros:

Vi var tre på rommet og størrelsen var bra. Det var tremannsrom med dobbeltseng og sovesofa, og en liten balkong. Hotellet ligger en kort spasertur fra sjøen. Veldig hyggelig og oppmerksomt personale, som ga god hjelp og ordnet blant annet med Ticino ticket. Bra renhold, og frokosten var bra. Gratis parkering på baksiden av hotellet.

Cons:

Noe støy fra gaten utenfor

2026-08-12 • via Nuitee