Mercure Grenoble Centre Porte des Alpes

Hotels
•
Mercure
7.8 (1159 reviews)
11, Rue Général Mangin , Grenoble , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Inconsistent service at reception
Breakfast variety lacking

Categories

Cleanliness
6.8
Multiple reports of issues such as mold and hair in the bathroom.
Service
8.8
Generally friendly staff, although some noted issues with reception.
Location
8.8
Conveniently located near public transport.
Room Quality
7.3
Rooms described as comfortable but with some maintenance issues.
Amenities
7.8
Good facilities mentioned, but some guests expressed concerns about the spa.
Value for Money
7.3
Some guests felt the hotel did not meet expectations for a 4-star rating.
Food and Beverage
7.8
Food quality and breakfast options were mentioned as lacking.
Overall Experience
7.8
Mixed feelings overall; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:40

Property Description

Luxurious Accommodation
Hôtel Mercure Grenoble Président offers contemporary guest rooms with top-notch amenities including free WiFi, a flat-screen TV, and a coffee maker.

Gastronomic Delights
Indulge in traditional French cuisine at the President restaurant, accompanied by a fine selection of wines from the Grands Vins Mercure list.

Relaxation and Entertainment
Unwind in the fitness centre, swimming pool, sauna, and hot tub, or savor a drink at Le Sirius bar with its vibrant African décor, terrace, and live music.

Book now to experience a perfect blend of comfort and luxury at Hôtel Mercure Grenoble Président!

Important information:

Please note that the property has two different parking options available for an additional fee. Reservation is not possible: - underground car park: EUR 14 per night - Please note that children under 12 years old can enjoy breakfast for free.
Please note that our relaxation area will be closed until May 12, 2025
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

7.8
Based on 1159 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.8
L
Louise-Marie • couple • fr
9
2026-09-19 • via Nuitee
J
Jean-Pascal • solo_traveller • fr
5
Cons:

L'emprunte de carte de 200€ alors que j'ai payé par booking. C'est très décevant pour un hôtel de ce standing, et donne le sentiment qu'on ne nous fait pas confiance. Même si je peux comprendre que certains clients peuvent tricher, ce n'est pas une raison pour le faire ressentir aux autres. C'est nul.

2026-09-19 • via Nuitee
S
Sylvain • couple • fr
8
2026-09-17 • via Nuitee
M
Manuel • couple • es
7
2026-09-16 • via Nuitee
G
Giovanni • solo_traveller • ch
9
2026-09-14 • via Nuitee
R
Robert • couple • gb
10
Lovely hotel we will stay in these hotels again
Pros:

The barman was excellent and the restaurant was closed as it was sunday but the barman cooksa mean pizza.

Cons:

Nothing i did not like .Breakfast buffet was top notch and there were beans !!!!

2026-09-14 • via Nuitee
E
etienne • couple • fr
8
une très bonne expérience
Pros:

un personnel à l'écoute , une literie idéale , un établissement très calme et très bien équipé(piscine, Hammam, Bar), le bar est ouvert tard, un parking très sécurisé

Cons:

la clim n'était pas performante et l'un des hamams ne fonctionnait pas bien, pas de restauration ni de blanchisserie possible lors de notre séjour

2026-09-11 • via Nuitee
D
Destin • solo_traveller • fr
9
2026-09-10 • via Nuitee
M
Milad • solo_traveller • de
7
2026-09-09 • via Nuitee
N
nicolas • solo_traveller • sg
8
2026-09-09 • via Nuitee
B
Benjamin Nestile • couple • fr
9
Pros:

Literie confortable
Grande chambre

Cons:

Petit déjeuner cher
L'eau de la piscine donne l'impression d'être sale.

2026-09-09 • via Nuitee
C
Christelle • couple • fr
9
2026-09-07 • via Nuitee
M
Martina • extended_group • it
2
2026-09-06 • via Nuitee
V
vangi • couple • fr
8
Pros:

La femme de ménage est rentrée sans toquer

2026-09-06 • via Nuitee
T
Tom • couple • nl
4
Erg teleurstellend geen goede prijs / kwaliteit
Pros:

Formaat kamer was in orde, badkamer formaat was ook in orde, bed lag lekker, airco werkte goed.

Cons:

Schimmelvoegen in de badkamer, toiletbril zat los, doucheputje zat verstopt, sauna was buiten gebruik, zwembad was vies (bossen haren lagen op de grond), zwembad is totaal niet veilig (beide zwembadtrappen zijn kapot en zitten los), toiletten beneden bij de lobby waren vies en verstopt. Totaal niet 4 sterren waardig absolute misser.

2026-09-05 • via Nuitee
J
Johan • solo_traveller • nl
10
Pros:

Alles

Cons:

Niets

2026-09-04 • via Nuitee
R
Renata • extended_group • cz
8
2026-09-02 • via Nuitee
A
Andrea • couple • it
6
2026-09-02 • via Nuitee
H
Halima • couple • de
1
2026-09-02 • via Nuitee
V
VYVEY • couple • be
7
2026-08-31 • via Nuitee