Mercure Grenoble Centre Porte des Alpes

Hotels
•
Mercure
7.8 (1097 reviews)
11, Rue Général Mangin , Grenoble , fr

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Free
Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Inconsistent service at reception
Breakfast variety lacking

Categories

Cleanliness
6.8
Multiple reports of issues such as mold and hair in the bathroom.
Service
8.8
Generally friendly staff, although some noted issues with reception.
Location
8.8
Conveniently located near public transport.
Room Quality
7.3
Rooms described as comfortable but with some maintenance issues.
Amenities
7.8
Good facilities mentioned, but some guests expressed concerns about the spa.
Value for Money
7.3
Some guests felt the hotel did not meet expectations for a 4-star rating.
Food and Beverage
7.8
Food quality and breakfast options were mentioned as lacking.
Overall Experience
7.8
Mixed feelings overall; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:40

Property Description

Luxurious Accommodation
Hôtel Mercure Grenoble Président offers contemporary guest rooms with top-notch amenities including free WiFi, a flat-screen TV, and a coffee maker.

Gastronomic Delights
Indulge in traditional French cuisine at the President restaurant, accompanied by a fine selection of wines from the Grands Vins Mercure list.

Relaxation and Entertainment
Unwind in the fitness centre, swimming pool, sauna, and hot tub, or savor a drink at Le Sirius bar with its vibrant African décor, terrace, and live music.

Book now to experience a perfect blend of comfort and luxury at Hôtel Mercure Grenoble Président!

Important information:

Please note that the property has two different parking options available for an additional fee. Reservation is not possible: - underground car park: EUR 14 per night - Please note that children under 12 years old can enjoy breakfast for free.
Please note that our relaxation area will be closed until May 12, 2025
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1097 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.8
M
Marie • solo_traveller • ie
9
2026-06-13 • via Nuitee
A
Andy • couple • de
8
2026-06-13 • via Nuitee
H
Helio • solo_traveller • ie
9
2026-06-10 • via Nuitee
C
Caroline • family_with_children • fr
8
Rien à redire
Pros:

très bien

2026-06-07 • via Nuitee
W
Witt • solo_traveller • fr
4
Pros:

J'ai bien aimé le personnel à l'acceuil. Celui au restaurant, un peu moins, en sous-effectif.

Cons:

La piscine sale, un sparadra dans l'eau.
La douche de la piscine/du sauna sale, souillée.
Le client qui sort du sauna et fait un show au lieu de se rhabiller dans le vestiaire.
Mon porte de chambre quasi impossible à ouvrir.
L'absene de toilettes dans ma salle de bain.
Des serviettes en papier au restaurant.
Tout ça, pas digne du tout d'un 4 étoiles...

2026-06-05 • via Nuitee
G
Günther • couple • de
7
Pros:

Der Restaurantleiter war sehr nett und verbindlich, wir waren jetzt das 3. mal dort

2026-06-04 • via Nuitee
J
Jan • solo_traveller • be
8
2026-06-03 • via Nuitee
H
Hessam • solo_traveller • ch
7
2026-05-30 • via Nuitee
S
shainess • extended_group • fr
8
2026-05-28 • via Nuitee
P
Privkero • solo_traveller • ch
7
2026-05-28 • via Nuitee
D
Danielle • solo_traveller • fr
10
2026-05-28 • via Nuitee
R
Raphael • couple • ch
7
Pros:

Die Lage war gut und top das Haustiere erlaubt sind

Cons:

Angebot zum Essen wie auch das Frühstück war sehr begrenzt für ein 4* Hotel

2026-05-27 • via Nuitee
L
László • solo_traveller • hu
10
Pros:

Minden

Cons:

Semmi

2026-05-27 • via Nuitee
B
Beatrix • couple • ch
10
2026-05-26 • via Nuitee
M
Marie-Claire • solo_traveller • fr
9
2026-05-25 • via Nuitee
P
Pierre-Yves • couple • fr
7
Pros:

l'hôtel est bien situé, au calme en centre ville et les chambres confortables et bien insonorisées

Cons:

Il n'y a pas de restauration à midi , ni le week end. De plus, le robinet du lavabo ne laissait couler d'un filet d'eau chaude

2026-05-25 • via Nuitee
I
Isabelle • couple • fr
8
Bien pour le confort, l’emplacement, le silence et le petit déjeuner . A améliorer pour les services
Pros:

Le confort et le silence

Cons:

Le sauna ne fonctionnait pas et l’eau de la piscine était froide

2026-05-24 • via Nuitee
M
Michele • solo_traveller • it
7
Pros:

La piccola piscina ed in generale la struttura dove ho soggiornato

Cons:

La luce vicino al letto di camera mia era rotta, il bagno si allagava dopo una doccia...questioni rivedibili per un hotel di qualità come dovrebbe essere un Mercure. La colazione a pagamento era abbastanza scarsa..

2026-05-23 • via Nuitee
J
Jose • couple • ch
4
Pros:

Le lit très confortable , et l’espace détente au tour de la piscine, qui était agréable.

Cons:

Devoir payé 12 euros par personne,pour demander un peignoir pour aller à la piscine, qui était plus un jacuzzi,( d’après la taille) que une piscine

2026-05-23 • via Nuitee
C
Cécile • couple • fr
10
2026-05-23 • via Nuitee