Mercure Grenoble Centre Porte des Alpes

Hotels
•
Mercure
7.8 (1117 reviews)
11, Rue Général Mangin , Grenoble , fr
+33 4 76 56 26 56

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Inconsistent service at reception
Breakfast variety lacking

Categories

Cleanliness
6.8
Multiple reports of issues such as mold and hair in the bathroom.
Service
8.8
Generally friendly staff, although some noted issues with reception.
Location
8.8
Conveniently located near public transport.
Room Quality
7.3
Rooms described as comfortable but with some maintenance issues.
Amenities
7.8
Good facilities mentioned, but some guests expressed concerns about the spa.
Value for Money
7.3
Some guests felt the hotel did not meet expectations for a 4-star rating.
Food and Beverage
7.8
Food quality and breakfast options were mentioned as lacking.
Overall Experience
7.8
Mixed feelings overall; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:40

Property Description

Luxurious Accommodation
Hôtel Mercure Grenoble Président offers contemporary guest rooms with top-notch amenities including free WiFi, a flat-screen TV, and a coffee maker.

Gastronomic Delights
Indulge in traditional French cuisine at the President restaurant, accompanied by a fine selection of wines from the Grands Vins Mercure list.

Relaxation and Entertainment
Unwind in the fitness centre, swimming pool, sauna, and hot tub, or savor a drink at Le Sirius bar with its vibrant African décor, terrace, and live music.

Book now to experience a perfect blend of comfort and luxury at Hôtel Mercure Grenoble Président!

Important information:

Please note that the property has two different parking options available for an additional fee. Reservation is not possible: - underground car park: EUR 14 per night - Please note that children under 12 years old can enjoy breakfast for free.
Please note that our relaxation area will be closed until May 12, 2025
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1117 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.8
I
Isabelle • solo_traveller • fr
7
Pros:

Lobby très joli
Personnel sympa et souriant
Chambre jolie
Bonne literie

Cons:

Oreillers médiocres
Climatisation bruyante

2026-07-25 • via Nuitee
D
David • couple • fr
10
Pros:

good food in the restaurant and restaurant staff very friendly. comfortable rooms. Didn't get a chance to use the leisure facilities, but looked good.

2026-07-25 • via Nuitee
S
Simona • solo_traveller • ch
8
Pros:

Friendly staff, spacious rooms, nice interior/decor throughout the hotel, gym and wellness with everything you need and good quality of food and variety of the breakfast.

Cons:

They use a very strong room scent in the wellness, gym and in the corridors which is quite overpowering. It adds a nice touch but could be less strong.

2026-07-25 • via Nuitee
A
Andrea • couple • fr
8
2026-07-23 • via Nuitee
E
Emil • solo_traveller • be
9
2026-07-20 • via Nuitee
J
Julie • solo_traveller • be
7
Pros:

Ontbijt was goed

Cons:

Geen dinermogelijkheden, hotel is afgelegen.
Wc bleef doorlopen, douche was niet heel proper..

2026-07-18 • via Nuitee
G
Giovanni • couple • it
9
Tutto bene.
Pros:

Staff gentile e disponibile. Servizi e pulizia. Notte tranquilla.

Cons:

Mancava un distributore di acqua minerale di facile accesso.

2026-07-17 • via Nuitee
N
Nunzio Capelli • couple • it
8
Vacanza coronata da ottimo soggiorno
Pros:

Stanza accogliente, colazione super

Cons:

Pochi spazi per parcheggio libero.

2026-07-17 • via Nuitee
V
Virginie • couple • de
5
Nie wieder
Pros:

Die Rezeption war sehr freundlich.

Cons:

Unsicherer Parkplatz (Auto wurde aufgebrochen), Hotel und Zimmer in die Jahre gekommen, Frühstück alles nur aufgebacken, Essen für große Gruppen miserabel.

2026-07-16 • via Nuitee
M
MASSARO • extended_group • it
7
Hotel utilizzato come sosta per il rientro in Italia dalla Spagna
Pros:

Atrio molto luminoso

Cons:

Corridoi che portano alle stanze bui, troppa moquette non solo nelle stanze in tutti i corridoi, camera matrimoniale (in entrambe) era presente un solo asciugamano per la doccia, mentre erano presenti due asciugamani per il viso. Contro soffitto della stanza non ben montato (foto allegata)

2026-07-13 • via Nuitee
C
Carsten • family_with_children • de
7
Cons:

Der Pool Bereich ist sehr in die Jahre gekommen

2026-07-11 • via Nuitee
G
Günther • couple • de
6
Wir waren auf der Durchfahrt
Pros:

War alles ok

Cons:

Die Einfahrt zum Parkhaus!

2026-07-11 • via Nuitee
T
Todd • extended_group • gb
10
Feels like 5 Star Treatment
Pros:

Exceptional Customer Service,Parking and Food plus good size room with fanatstic Breakfast

Cons:

Everything was good,

2026-07-07 • via Nuitee
T
Todd • extended_group • gb
10
Superb 5 Star Hotel
Pros:

Superb Room,Spa,Pool,Breakfast.Very clean with Air conditioning rooms and fantastic Bathroom.5 Star feeling.

Cons:

Absolutly nothing.

2026-07-07 • via Nuitee
C
Christian-Friedrich • solo_traveller • de
5
2026-07-06 • via Nuitee
V
Virginie • solo_traveller • fr
8
2026-07-06 • via Nuitee
J
Joe • extended_group • ch
8
2026-07-04 • via Nuitee
P
Patrick • solo_traveller • fr
7
Super personnel au restaurant, draps et climatisation pas terrible
Pros:

Professionnalisme hors pair et qualité de l’accueil de toute l’équipe du restaurant

Cons:

Texture des draps désagréable, climatisation de la chambre très poussive et insuffisante, impossibilité d’ouvrir les fenêtres

2026-07-03 • via Nuitee
G
geoffrey • couple • je
8
2026-07-02 • via Nuitee
N
Natalia • family_with_children • nl
10
Отель очень комфортные комнаты, замечательная кровать и подушки, удобные очень, расположен
Pros:

Завтрак очень понравился, для обеда ресторан пока еще имеет ограниченное меню

Cons:

Не хватает хорошего ресторана доя обеда и приятного лобби, и бассейн не понравился

2026-07-01 • via Nuitee