Hotel & Spa REGENT PETITE FRANCE By Stay Collection

Hotels
8.9 (3178 reviews)
5 rue des Moulins , Strasbourg , FR

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, central riverside location with great views
Attentive and friendly staff
Exceptional breakfast
Comfortable beds and spacious rooms
Spa/sauna/whirlpool and fitness facilities
Generally clean and well maintained
Cons:
Expensive parking/garage fees
Occasional housekeeping lapses (missed toiletries, late cleaning)
Bathroom issues for some rooms (limited shelving, faulty shower sealing)
Occasional unpleasant odors (lobby brackwater, frying smell)
Some street noise / imperfect soundproofing in certain rooms
Isolated report of unfriendly breakfast staff

Categories

Cleanliness
8.5
Mostly described as spotless and well maintained by multiple guests, though there are isolated service lapses (missed toiletries, room cleaning at 16:00) and occasional odors reported (lobby brackwater, frying smell).
Service
9.4
Staff repeatedly described as attentive, friendly and accommodating (room changes, room service with water); isolated report of an unfriendly breakfast waiter.
Location
9.9
Consistently praised as exceptional — central, riverside location with great views and immediate access to the old town; many guests highlight the location as a primary benefit.
Room Quality
8.2
Rooms noted as spacious with excellent beds and views, but some bathroom shortcomings (limited shelving, bathtub-only layouts, defective shower sealing causing flooding) and occasional need to have the room remade.
Amenities
8.8
Spa, sauna, whirlpool and fitness facilities praised and enjoyed by guests; parking is available but costly. Some guests reported unpleasant odors affecting communal/room areas.
Value for Money
8
Overall value is good given location, service and breakfast, but perceived value is reduced by high parking/garage fees and a few service/bathroom issues.
Food and Beverage
9.5
Breakfast repeatedly described as excellent or exceptional across multiple reviews; generally a strong point for the hotel.
Overall Experience
8.9
Highly positive overall stays reported — outstanding location, strong service and breakfast — with minor negatives (parking cost, occasional housekeeping/bathroom faults) that do not dominate guest impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious 17th-Century Mill Conversion

Wellness Oasis
Indulge in relaxation at the wellness centre with a sauna, hammam, and rejuvenating massage treatments.

Charming Riverside Views
Enjoy picturesque views of La Petite France from your room, overlooking the river Ill or traditional half-timbered houses.

Culinary Delights
Savor a buffet or continental breakfast in the lounge, explore a Champagne bar with a diverse selection, and experience a culinary journey with creative dishes.

Immerse yourself in the charm of Strasbourg at Hôtel Régent Petite France & Spa. Book now to experience luxury and serenity in the heart of the city.

Important information:

Please note that the spa is available for people aged over 18 only.

Please note that guests arriving by car must input Place Henri Dunant in the GPS.

All rooms in our establishment - even in the same category - are different in their configuration, layout and furnishings. We therefore inform you that the photographs of the rooms presented on the site when selecting your room may not correspond, in the chosen category, to the room that will be assigned to you during your stay.This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

8.9
Based on 3178 reviews
Cleanliness: 8.5
Service: 9.4
Location: 9.9
Room Quality: 8.2
Amenities: 8.8
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 8.9
S
simon • solo_traveller • gb
7
2026-10-31 • via Nuitee
S
sara • family_with_children • gb
10
100% recommendation - stay here for the best location in Strasbourg
Pros:

Excellent location, attentive and thoughtful staff, spotless and comfy

Cons:

Nothing

2026-10-30 • via Nuitee
C
Celina • couple • de
8
2026-10-30 • via Nuitee
M
Martin • couple • de
8
Pros:

Das Personal ist sehr aufmerksam und freundlich! Prima Lage inmitten des schönstem Teil von Strassburg. Gutes Frühstück in angenehmer Atmosphäre (ruhiger Raum, Tische mit genug Abstand). SPA und Fitness. Bett war prima.

Cons:

Die baulich bedingte Trennung der WC-Zelle vom Bad bedingt das man zum Händewaschen den Raum wechseln muss, das ist etwas unbequem. Der Seifenspender im Bad ist in der Höhe vom Oberkörper angebracht, dies ist unzweckmässig. Bei der Toilettenspülung wird das WC-papier nicht mit dem erstem Schwall weggespült, sondern es kreiselt im Strudel herum und verschwindet erst nachdem es sich nach mehrmaligem Spülen zersetzt hat.

2026-10-30 • via Nuitee
C
Cynthia • couple • fr
10
2026-10-30 • via Nuitee
J
JEAN PIERRE • family_with_children • fr
8
Une nuitée en famille
Pros:

- bonne localisation au cœur de Strasbourg
- personnel sympathique
- excellent petit déjeuner

Cons:

- Mauvaise isolation phonique des fenêtres (un peu décevant pour un établissement 5 étoiles).
- Notre chambre au 1er étage donnée sur la rue côté entrée de l’hôtel et nous entendions dans la nuit les passants qui marchaient dans la rue.

2026-10-30 • via Nuitee
A
Andrea • couple • at
9
Pros:

Exzellentes Frühstück und äußerst freundliches Servicepersonal. Am Abend kommt der Roomservice und fragt, ob man etwas braucht, es gibt Gratiswasserflaschen, Kaffeetassen und Tee. Sehr bequeme Matratzen . Garage direkt gegenüber vom Hotel, allerdings ist ein Platz darin hochpreisig. Sagenhafte Lage -man ist mittendrin und blickt direkt auf den Fluss, sieht die Boote und kann die Schleusenarbeit unmittelbar von oben beobachten. Whirlpool auf Terrasse und Sauna am Abend ein Genuss. Selbst der Wunsch nach Wechsel in ein Zimmer mit Dusche wurde umgehend erfüllt, obwohl die meisten Badezimmer nur mit Badewanne ausgestattet sind.

Cons:

Alles war perfekt

2026-10-30 • via Nuitee
C
Cristiana • extended_group • ch
10
2026-10-29 • via Nuitee
A
andreas • couple • ch
8
Perfekte Lage eines schönen 5-Dternhotels mit Verbesserungspotential
Pros:

Die Lage ist perfekt!!
Das Hotel modern , stylisch, komfortabel.
Die Zimmer gross, modern. Separates WC
Das Badezimmer hat kaum Ablageflävhen

Cons:

In der Lobby stinkt es vom Brackwasser !!
Die Duschabdichtung ist defekt —> nach der Dusche ist der Boden überflutet.
Ein extrem unfreundlicher Kellner beim sonst sehr guten Frühstück

2026-10-29 • via Nuitee
A
Athina maria • couple • gr
9
Pros:

Excellent location

2026-10-29 • via Nuitee
F
Florent • couple • fr
10
2026-10-28 • via Nuitee
E
Evgenios • couple • gr
9
Pros:

Η τοποθεσια του , τα δωματια , η θεα και το προσωπικο

2026-10-28 • via Nuitee
E
eileen • couple • us
8
2026-10-28 • via Nuitee
V
Veronique • couple • fr
6
2026-10-28 • via Nuitee
P
Patrick • couple • fr
9
Excellent séjour!
Pros:

Situation exceptionnelle.
Personnel très avenant.
Petit déjeuner exceptionnel.

Cons:

Parking cher. Je trouverai une autre solution la prochaine fois !

2026-10-27 • via Nuitee
T
TOMOYA • couple • jp
10
Pros:

ロケーションが最高です
私は英語もフランス語も喋れませんが
スタッフには丁寧に対応していただきました

2026-10-26 • via Nuitee
D
Dalit • extended_group • il
9
2026-10-25 • via Nuitee
M
Michel • family_with_children • fr
8
Bel hôtel bien situé
Pros:

Excellent emplacement, à cheval sur la rivière. Décoration sobre et élégante. Grande chambre (Merci pour le surclassement !) très calme. Excellente literie.

Cons:

Quelques petits "ratés" pour la préparation quotidienne de la chambre, en particulier sur les produits de courtoisie, peu généreux ou non rechargés (gel douche).

2026-10-25 • via Nuitee
J
Jade • couple • ch
9
2026-10-24 • via Nuitee
B
Barbara • couple • de
8
2026-10-24 • via Nuitee