Hyatt Regency London - The Churchill

Hotels
•
Hyatt Regency
9 (2685 reviews)
30 Portman Square , London , gb
+44 20 7486 5800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Comfortable beds
Excellent food
Cons:
Long check-in process
Discretionary charges
Small bathrooms

Categories

Cleanliness
9.39
The hotel is reported to be very clean and well-maintained.
Service
8.36
Service was noted as good overall, but there were some negative experiences during check-in.
Location
9.4
The location received frequent praise for being perfect and convenient.
Room Quality
8.85
Rooms were described positively, but some complaints about size and amenities.
Amenities
8.88
Amenities received some appreciation, although there were mentions of service charges.
Value for Money
8.34
There were concerns about discretionary charges, affecting the perceived value.
Food and Beverage
9.39
Food and drink were highly praised, contributing positively to the experience.
Overall Experience
9.36
General sentiment was very positive, with several guests expressing eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Luxurious and Central Location
Located just 200 meters from Marble Arch Tube Station, Hyatt Regency London – The Churchill offers elegant and luxurious accommodation in the exclusive Marylebone area, with top attractions like Hyde Park and Oxford Street at your doorstep.

Family-Friendly Accommodation
For families, the hotel provides stylishly designed Two-Bedroom Garden View Suites and Family Rooms, ensuring a comfortable stay for all guests.

Premium Amenities
Enjoy 24-hour fitness facilities, spa treatments, a tennis court, and exclusive lounges for Club room guests. Indulge in culinary delights at the award-winning Churchill Bar & Terrace and fine dining at Michelin-starred Locanda Locatelli.

Book now for an unforgettable stay at Hyatt Regency London – The Churchill, where luxury meets convenience.

Important information:

This is a nonsmoking hotel and all guest rooms and suites will be smoke-free zones. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card. Please note that for all prepaid rates, payment card used for the booking is required during check-in. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 2685 reviews
Cleanliness: 9.39
Service: 8.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
P
Peter • family_with_children • gb
10
2026-07-23 • via Nuitee
F
Firat • family_with_children • tr
6
Pros:

İç mimarisini

Cons:

Odaların yenilenmeye ihtiyacı var fazla eski kalmış

2026-07-23 • via Nuitee
E
Eduard F.M. • couple • hk
7
Pros:

location, clean n well maintained

Cons:

had to step into d bath to shower. if shortage of space i'd rather have a walk-in shower n no bath

2026-07-23 • via Nuitee
A
Atif • family_with_children • ae
1
2026-07-22 • via Nuitee
A
Abdulaziz • extended_group • qa
10
كانت اقامتي مريحة في هذا الفندق وعند زياراتي القادمة للندن سوف يكون هذا الفندق هو اختياري .
Pros:

قرب المكان من الاماكن السياحية المهمة وتعامل الموظفين الراقي .

2026-07-22 • via Nuitee
A
Ahmed • extended_group • sa
5
Good but they need to care about customers
Pros:

Location is most attractive reason to pick this hotel.
Room size were good also.

Cons:

Bathroom not maintained, flush not working and door lock broken!!
Bed mattress and blanket is dirty when we checked in..

2026-07-20 • via Nuitee
O
Outi • family_with_children • fi
9
Pros:

Mahtava sijainti ja ystävällinen henkilökunta

Cons:

Tyynyt vähän littanat ja leveät.

2026-07-19 • via Nuitee
L
Leena • solo_traveller • gb
10
Magnificent
Pros:

Loved loved the hotel!!! The staff are incredible! Polite. Helpful. Patient. Kind!
I really enjoyed my stay.

2026-07-18 • via Nuitee
A
Abdullah • family_with_children • kw
10
2026-07-18 • via Nuitee
H
haifa • couple • kw
10
2026-07-17 • via Nuitee
M
Maged • family_with_children • ae
10
2026-07-15 • via Nuitee
ابو ياسر • couple • sa
10
2026-07-13 • via Nuitee
A
Anna • solo_traveller • gr
6
Cons:

Give star hotel without afternoon service

2026-07-13 • via Nuitee
G
Giselli • solo_traveller • br
10
2026-07-13 • via Nuitee
D
dawn • extended_group • gb
10
2026-07-12 • via Nuitee
M
Maria Rosa • couple • es
9
2026-07-12 • via Nuitee
S
Shahien • couple • gb
10
2026-07-11 • via Nuitee
M
Mohammad • couple • kw
7
2026-07-10 • via Nuitee
R
Rashed • couple • ae
10
2026-07-10 • via Nuitee
A
Abdulaziz • family_with_children • sa
8
2026-07-09 • via Nuitee