Holiday Inn Berlin City-West by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (4642 reviews)
Rohrdamm 80 , Berlin , DE
+49 30 383890

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very good and plentiful breakfast
Comfortable beds and good blackout curtains
Well-equipped rooms (kettle, coffee, iron)
Warm swimming pool suitable for laps
Helpful / attentive staff in many instances
Convenient, quiet location close to U-Bahn
Cons:
Inconsistent housekeeping/room cleaning (requests not always fulfilled)
Cleanliness issues in some rooms (traces of mould reported)
Thin walls / noise from neighboring rooms
Sauna/steam facilities not consistently available
No towels provided in spa; some amenity logistics lacking
Fitness room quality was criticized / small pool by international standards

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness ('Alles sauber', 'really clean') but multiple complaints about poor room cleaning (rooms not cleaned for days, request system failed) and traces of mould in the bathroom — overall cleanliness is inconsistent.
Service
7.5
Generally attentive and helpful staff noted by guests, but there are service failures around housekeeping (cleaning requests via QR-code not fulfilled, reception did not resolve immediately). Solid front-desk/attentive interactions but inconsistent execution on room servicing.
Location
8.5
Frequently praised: convenient and quiet location, about 5 minutes to the U-Bahn and pleasant greenery/view; location is a clear positive.
Room Quality
8
Rooms are well equipped for a four-star property (kettle, coffee/tea, iron, good blackout curtains, comfortable beds) and generally liked; negatives include thin walls, some noise and occasionally long walks to the lift.
Amenities
7
Good amenities like a warm swimming pool (pleasant for laps) but some limitations: pool small by international standards, regular sauna/steam sauna not consistently available, no spa towels provided and fitness room was criticized.
Value for Money
8
Perceived as good value by multiple guests given the facilities and breakfast; a minority mentioned price as a downside, but overall value sentiment is positive.
Food and Beverage
9
Breakfast repeatedly described as very rich, plentiful and delicious — one of the strongest positives across reviews.
Overall Experience
7.1
Most guests report a positive overall stay and willingness to return, but recurring issues (inconsistent cleaning, occasional amenity outages and noise) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Leisure Area and Spacious Rooms
Indulge in the free leisure area with a refreshing pool and unwind in the large, soundproof rooms featuring flat-screen TVs.

Convenient Location and Excellent Connectivity
Just a 5-minute walk from the underground trains, enjoy easy access to the Messe Exhibition grounds and the city centre from Rohrdamm Underground Station.

Delightful Dining Experience at PRIME Restaurant & Bar
Savor delicious breakfast and dinner options in the PRIME Restaurant & Bar with a charming summer terrace. Enjoy all-day drink service in a cozy setting.

Experience comfort and convenience at its best at Holiday Inn Berlin City-West. Book now for a memorable stay!

Important information:

Parking is available for EUR 20 per night.

Please note that 7,5% city tax is excluded from the rate, has to be paid at the hotel and does not apply to business guests who can prove that the stay is business related. For reservations made after April 1st, 2024 city tax applies to all guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

7.7
Based on 4642 reviews
Cleanliness: 6.5
Service: 7.5
Location: 8.5
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 9
Overall Experience: 7.1
T
Thea-Ina • family_with_children • de
10
Fantastisch
Pros:

Alles, das Zimmer war perfekt man hat an alles im Bad gedacht.Ein Wasserkocher im Zimmer, sogar löslicher Kaffee war da, wer mag kann auch Tee haben. Zum Auschecken hatte man genügend Zeit.Ein tolles Hotel

2026-10-31 • via Nuitee
Z
Zuzana • solo_traveller • cz
9
2026-10-31 • via Nuitee
T
Tatjana • family_with_children • de
8
2026-10-30 • via Nuitee
M
Maciej • solo_traveller • pl
10
2026-10-29 • via Nuitee
E
Eutimios • couple • se
8
2026-10-28 • via Nuitee
P
Piotr • solo_traveller • de
10
2026-10-27 • via Nuitee
M
Michel • family_with_children • de
6
Pros:

Prix, petit déjeuner

Cons:

Propreté de la chambre, sol non nettoyé, salle de bain avec traces de moisissures

2026-10-27 • via Nuitee
V
Victoria • solo_traveller • gb
10
Pros:

Great

Cons:

Nothing

2026-10-27 • via Nuitee
A
Anthony • family_with_children • bm
8
Pros:

The amenities were very good! Staff very attentive and helpful. The location good and quiet.

2026-10-27 • via Nuitee
M
Michał • family_with_children • pl
8
Pros:

Cena

Cons:

Jak na 4 gwiazdkowy hotel, który szczyci się czystością, słabo posprzątane.
Dodatkowo pokoje są słabo wygłuszone

2026-10-26 • via Nuitee
T
Tony • family_with_children • se
10
2026-10-26 • via Nuitee
F
Franziskus Reich • family_with_children • de
10
2026-10-26 • via Nuitee
B
Berndt • solo_traveller • de
9
gut
Pros:

gut

2026-10-26 • via Nuitee
D
Dayal Dan • couple • de
8
Good value with a well-equipped room and warm pool, although some of the wellness facilities were not consistently avail
Pros:

The room was very well equipped for a four-star hotel. A shower cap was already provided in the bathroom, and there was also a clothes iron in the wardrobe, so we did not need to ask for these items separately. We also appreciated the swimming pool, especially because the water was pleasantly warm during our stay in October. Considering the price we paid and the facilities provided, we found the hotel to be very good value.

Cons:

The pool felt somewhat small from an international four-star-hotel perspective, although it was still larger than some comparable hotel pools we have experienced in Germany. The regular sauna was working in the afternoon after check-in, but not the following morning, even though the hotel information indicated that it could be available from around 8:30. The Danish-style steam sauna was also not operating during our stay.

2026-10-26 • via Nuitee
J
jens • family_with_children • de
9
2026-10-25 • via Nuitee
I
Ingrid • family_with_children • nl
8
2026-10-25 • via Nuitee
M
Michaela • couple • de
1
2026-10-25 • via Nuitee
M
Melanie • family_with_children • de
8
2026-10-24 • via Nuitee
A
alpan • solo_traveller • tr
8
2026-10-24 • via Nuitee
J
Jasmin • family_with_children • de
9
Pros:

Sehr bequemes Bett und die Vorhänge haben gut verdunkelt. Alles sauber

Cons:

Selbst bei einer Nacht sollte man das bitte nicht stören Schild aufhängen um morgens auch wirklich nicht gestört zu werden.

2026-10-24 • via Nuitee