Hilton Antwerp Old Town

Hotels
•
Hilton Hotels & Resorts
8.1 (5521 reviews)
Groenplaats 32 , Antwerp , BE
+32 3 204 12 12

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Very friendly and helpful staff
Underground parking connected to hotel
High-quality breakfast/food
Comfortable and spacious rooms (for some)
Gym and pleasant hotel decor
Cons:
Rooms are dated and in need of renovation
Bathroom issues (basic fittings, reports of mold)
Price-quality perceived as poor / expensive
Noise and some soundproofing problems
Phone responsiveness and follow-through issues with requests
Occasional insect bites reported

Categories

Cleanliness
7
Generally reported as clean and tidy, but several guests mentioned mold in bathroom tiles, a slightly musty/dated feel in some rooms and even a few insect bites — indicates areas in need of renovation/attention.
Service
9.3
Staff are repeatedly described as very friendly and helpful (reception, vouchers, general assistance). Some service issues noted around phone responsiveness and having to repeat requests, but overall service sentiment is strongly positive.
Location
9.8
Consistently praised as a perfect, central location in Antwerp with easy access to sights and direct connection to an underground public car park — a major strength cited by many guests.
Room Quality
6.5
Multiple guests described rooms as dated, a bit musty and not matching the expectations set by photos; bathrooms described as basic and in some cases showing wear (schimmel/mildew) — clear need for renovation.
Amenities
8.7
Amenities receive positive mentions: underground parking connected by lift, a gym with views, attractive/pleasant decor and a convivial restaurant. Overall amenities are a strong point despite some room-age issues.
Value for Money
6
Several reviews explicitly state price-quality is not acceptable for the condition of the rooms and bathrooms — the hotel is viewed as relatively expensive for the experience.
Food and Beverage
8
Breakfast and restaurant food described as high quality (though somewhat expensive and with a limited selection); overall F&B is positive but premium-priced.
Overall Experience
9.5
Most guests reported an enjoyable or brilliant stay thanks to location, comfort and friendly staff. Noted negatives (dated rooms, some service/maintenance issues) did not generally outweigh the positive experience for many visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Accommodations
Set in a monumental building in the heart of historic Antwerp, Hilton Antwerp Old Town offers spacious rooms with Serenity bedding, marble bathrooms, and modern amenities like a 32-inch flat-screen TV. Executive Room and Suite guests enjoy access to the Executive Lounge with a roof terrace overlooking the Cathedral of Our Lady.

Dining Experience
Indulge in a culinary journey at Blend 32 Kitchen, where you can savor Japanese inspired dishes with a Belgian twist or opt for traditional Belgian cuisine. Vegan options are also available, complemented by a special cocktail menu and locally crafted beers.

Prime Location
Located near De Meir shopping street and Groenplaats Square, this hotel provides easy access to popular attractions like the City Hall, MAS Museum, and the Steen Medieval Fortress. With excellent tram connections and proximity to Antwerp International Airport, Hilton Antwerp Old Town ensures a convenient stay.

Book now for a memorable stay at Hilton Antwerp Old Town!

Important information:

Please note that the property address is not always recognized by GPS systems. To reach the entrance of the hotel, please introduce Eiermarkt as your final destination. Enter the 'INDIGO' underground public car park with direct access to the hotel through parking level -1.
Please note that when the occupancy in the room is above 2 guests, the 3rd and 4th people will sleep in a rollaway bed. Children younger then 12 years have free breakfast if accompanied by 1 Paying Adult Breakfast for children between 12-17 is €27 per child.
Please inform Hilton Antwerp Old Town during the booking process if you are coming with one or more children.
Please note that the non-smoking policy applies to both traditional cigarettes and e-cigarettes.
Pets are only allowed on request, a charge of 50 euro per stay will be applicable.
Please note, from February 2017, Antwerp has become a low emission zone. To enter the city center, foreign number plates must be registered. Guests can register the car until 24 hours after entering Antwerp and it can be done at the hotel's car park.
For more information contact the hotel after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Location

Guest Reviews

8.1
Based on 5521 reviews
Cleanliness: 7
Service: 9.3
Location: 9.8
Room Quality: 6.5
Amenities: 8.7
Value for Money: 6
Food and Beverage: 8
Overall Experience: 9.5
M
Martijn • couple • nl
6
Prima
Pros:

Ontbijt en locatie

Cons:

De kamers waren niet in verhouding met de prijs. Niet schoon en lijkt als of je 40 jaar terug in de tijd gaat

2026-11-07 • via Nuitee
W
Wijckmans • couple • fr
7
Simpel maar goed
Pros:

Rust en locatie

Cons:

Beetje koud aan de resectie

2026-11-07 • via Nuitee
B
Bertho • couple • be
8
2026-11-07 • via Nuitee
A
Andre • extended_group • nl
8
Pros:

De ligging is perfect 👍

2026-11-07 • via Nuitee
P
Pia-May • couple • nl
9
Fantastisch!
Pros:

Een top locatie! Overal lekker dichtbij. We hadden een kamer geboekt maar deze gaf veel lawaai van buiten. Hier iets over gezegd en kregen een upgrade naar een hele fijne kamer met veel extra’s. Super geregeld!

Cons:

Niks.

2026-11-07 • via Nuitee
J
Johan • couple • nl
8
Goede prijs kwaliteit verhouding
Pros:

Locatie

Cons:

Nvt

2026-11-07 • via Nuitee
S
SAINT GUILHEM • couple • fr
9
2026-11-07 • via Nuitee
C
Colaert • solo_traveller • be
8
2026-11-06 • via Nuitee
K
Kåre • extended_group • nl
6
2026-11-05 • via Nuitee
R
rudi • couple • nl
9
top
Pros:

ontbijt

Cons:

douche

2026-11-05 • via Nuitee
M
Matias Anom Bramanti • couple • gb
8
Great location, comfortable stay, minor issues resulting from the age of the property
Pros:

Room was clean, comfortable, warm, and well insulated from noise. Excellent location. Good quality breakfast.

Cons:

I stayed there in late October, during the low season. Service was somewhat inconsistent, likely reflecting reduced staffing levels. Across five breakfast mornings, the experience varied considerably, ranging from attentive and professional to less polished and occasionally disorganised.

The hotel is an older property and appears to be in the process of gradually updating its interiors and infrastructure. Unfortunately, we seem to have been assigned one of the older rooms. Some details felt dated, including a thermostat that did not control the heating and a shower head that looked like a temporary replacement.

We also noticed an unusually noticeable number of fruit flies at breakfast each morning. We never identified the cause, but it may be another consequence of operating an older building.

2026-11-04 • via Nuitee
A
Arne • couple • be
9
2026-11-03 • via Nuitee
D
Dixie Athanson • solo_traveller • us
9
Loved this hotel and its great location. Very beautiful town center.
Pros:

We loved the location in the Old Town Center. The parking garage was accessible from the hotel elevator. Dinner at the restaurant was great.

Cons:

The bathroom was huge but the shower was SO small. I did get a good laugh watching my husband try to shower.

2026-11-03 • via Nuitee
M
Monique • extended_group • nl
8
2026-11-03 • via Nuitee
Z
Zhitinskaia • couple • be
9
2026-11-02 • via Nuitee
J
Joke • couple • nl
10
Heerlijk twee dagen er uit met vriendin.
Pros:

De locatie is perfect, rustig en je kunt alles te voet doen, winkelen, musea bezoeken etc. Het personeel is erg vriendelijk en behulpzaam, Het ontbijt was zo goed dat we langer bleven zitten en genoten hebben van de vele keuzen van broodjes, salade etc. Als wij naar Antwerpen gaan komen we altijd naar het Hilton vanwege de goede service,

Cons:

niets

2026-11-02 • via Nuitee
J
Jeffrey • couple • nl
8
2026-11-01 • via Nuitee
S
siegfried • couple • nl
10
2026-10-31 • via Nuitee
F
Francisco Javier • couple • es
9
2026-10-31 • via Nuitee
J
Johannes • couple • nl
9
2026-10-31 • via Nuitee