Haywood Park Hotel, an Ascend Collection Hotel

Hotels
Ascend Collection
9 (750 reviews)
1 Battery Park Avenue , Asheville , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited dining options

Categories

Cleanliness
6.71
There were significant health concerns regarding cleanliness, particularly with the jetted tub leading to health issues.
Service
9.68
Staff was described as friendly and accommodating in multiple reviews.
Location
9.72
Location is praised as excellent and central to downtown attractions.
Room Quality
9.67
Rooms are often mentioned as spacious and well-appointed.
Amenities
8.7
Amenities were generally well-received, though some guests noted the absence of a microwave.
Value for Money
9.66
Guests felt they received good value considering the price and location.
Food and Beverage
8.71
Food and beverage options mentioned were limited, impacting this score.
Overall Experience
9.18
Overall experiences were largely positive with the noted drawback of cleanliness impacting a few guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:17

Property Description

Luxurious Stay in the Heart of Asheville

At Haywood Park Hotel, Ascend Hotel Collection, indulge in a blend of comfort and convenience. Start your day with a complimentary breakfast before hitting the on-site fitness center. Stay connected with complimentary WiFi throughout your stay.

Elegant Suites and Top-Notch Services

Relax in suites equipped with a flat-screen TV, refrigerator, and Keurig coffee maker. Enjoy the added luxury of a furnished seating area, with some suites offering spa baths. Let the bell service and concierge cater to your needs while you savor complimentary champagne upon arrival.

Culinary Delights and Nearby Attractions

Satisfy your cravings at Haywood Park Cafe and Isa’s French Bistro. Explore the nearby Asheville Civic Center and the University of North Carolina Asheville. Your unforgettable Asheville experience awaits at Haywood Park Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note dogs are the only pet allowed at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 750 reviews
Cleanliness: 6.71
Service: 9.68
Location: 9.72
Room Quality: 9.67
Amenities: 8.7
Value for Money: 9.66
Food and Beverage: 8.71
Overall Experience: 9.18
R
Ryan solo_traveller us
10
2026-08-28 via Nuitee
W
William solo_traveller us
10
2026-08-27 via Nuitee
L
Larue solo_traveller us
10
Pros:

It was an amazing Hotel, location, clean, staff, rooms it was the best! Loved loved loved it

2026-08-25 via Nuitee
D
Deborah couple us
10
Southern hospitality at a great value.
Pros:

Warm friendly people, spacious room, great location.

2026-08-24 via Nuitee
K
Karen extended_group us
8
Distinctive hotel in the heart of downtown Asheville
Pros:

The Haywood is very conveniently located within walking distance of numerous restaurants, the Woolworth Walk, Malaprop's Bookstore, and many other sites. It is also a stop on the hop-on hop-off trolley that offers a tour of key sites in Asheville.

The hotel itself is distinctive, because it was for many decades a department store. Each floor has a lobby with mannequins and other artifacts of the building's original function.

The king suites are palatial in size; the double queens are more conventional. Each room has a mini-fridge and Keurig machine. The beds were comfortable and the rooms quiet.

Parking is valet-only, at $22/night. The valets were very personable and helpful.

Cons:

The king suite that a friend had was freezing when we arrived (in mid August); the staff had to bring a small heater. The Keurig machine didn't work. (The one in my room did!)

I had a double queen room. There was no towel bar in the bathroom (though I could see where there had been one), only a small hook next to the vanity. I requested a replacement towel bar, but it did not appear over the next 2 days. The only way to hang bath towels was to fling them over the shower stall door.

2026-08-18 via Nuitee
N
Nandi extended_group us
8
2026-08-18 via Nuitee
S
Susan solo_traveller us
8
2026-08-16 via Nuitee
P
Pamela solo_traveller us
7
Too noisy from downstairs bar band. Overpriced
Pros:

Interesting. Good area
Staff was nice

Cons:

Noisy from the band downstairs
Pillows are terrible

2026-08-15 via Nuitee
C
Christopher couple us
8
Pretty ok hotel
Pros:

Clean and quiet.

Cons:

Over priced, not enough valet employees, initially air conditioning was regulated at 71 degrees but later was changed. Coffeemaker instructions not clear enough.

2026-08-12 via Nuitee
M
Marian couple us
10
Would look for this hotel again
Pros:

Large room

Cons:

In the middle of town and good for walking to restaurants and shops. Good value.

2026-08-11 via Nuitee
A
Andrew couple ie
9
met all expectations
Pros:

left early morning did not avail of breakfast , location very goood

Cons:

all good

2026-08-06 via Nuitee
S
stefaniesA6574AU Business
10
Fantastic hotel, great beds great location great, Staff
Pros:

This was the second day and we absolutely love this hotel

2026-08-05 via Tripadvisor
S
stefania couple it
6
2026-08-05 via Nuitee
O
owl9 Solo travel
6
Located near many restaurants, bars, and shops downtown
Pros:

I parked in the city garage a block or so away for $15 a night instead of the much more expensive hotel valet

I found myself using the lobby Wi-Fi; never able to get a connection in my room

Property is in excellent condition clean and in good repair

An interesting former department store converted into a hotel, lots of space in my room; quite a few steps from the bed to the bathroom

2026-07-27 via Tripadvisor
J
jillhT6479MY Family
10
So much character!
Pros:

Location was perfect, staff was super friendly and accommodating. Room was huge and we loved how much character the hotel has. Would definitely stay there again!

2026-07-24 via Tripadvisor
R
Richard couple us
10
Best hotel experience ever
Pros:

What a great hotel! Clean, friendly staff, and what a great room! It was perfect.

Cons:

Not one thing.

2026-07-24 via Nuitee
E
E9066ZBrichardh Family
10
Excellent Hotel for the money
Pros:

Excellent hotel in a renovated department store in downtown Asheville. We stayed in a beautiful suite! Staff was friendly and helpful. It was a memorable stay.

2026-07-23 via Tripadvisor
A
Arthur couple us
9
Enjoyable.
Pros:

Liked location and enjoyed the staff.

Cons:

Can't think of our time could have been better.

2026-07-23 via Nuitee
G
grantacre16 Family Stillwater, Minnesota
10
Lovely hotel in the heart of Asheville
Pros:

This is a great location right in the heart of great shops and restaurants. The staff were very friendly and the room was nicely appointed. Everything was very clean. I would highly recommend this hotel to others.

2026-07-22 via Tripadvisor
M
Michael couple us
9
2026-07-20 via Nuitee