Capetonian Hotel

Hotels
•
Independent
7.6 (78 reviews)
Pier Square, Heerengracht, Cape Town, Western Cape, 8001 , Cape Town , ZA
27-21-4055670

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Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Outdoor furniture
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Excellence
Cons:
Some visitors and staff were rowdy

Categories

Cleanliness
5.54
Some visitors and staff were rowdy.
Service
8.01
Standard quality for this hotel tier.
Location
8.05
Great location!
Room Quality
8
Standard quality for this hotel tier.
Amenities
8.03
Standard quality for this hotel tier.
Value for Money
7.99
Standard quality for this hotel tier.
Food and Beverage
8.04
Standard quality for this hotel tier.
Overall Experience
7.11
Target Overall Rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:38

Property Description

Experience comfort and convenience at Capetonian Hotel, your ideal getaway in the heart of Cape Town!

Luxurious Accommodations
Relax in one of our 169 air-conditioned rooms, featuring modern amenities such as LCD televisions, complimentary Wi-Fi, and private bathrooms equipped with luxurious toiletries.

Exceptional Amenities
Indulge in delicious meals at our restaurant or enjoy room service during limited hours. Take advantage of our concierge services, dry cleaning, and 24-hour front desk to enhance your stay.

Prime Location
Situated within walking distance of iconic sites like Long Street and the Cape Town Convention Centre, you’re perfectly positioned to explore the vibrant culture and attractions of the city.

Book your stay at Capetonian Hotel today and immerse yourself in the charm of Cape Town!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 78 reviews
Cleanliness: 5.54
Service: 8.01
Location: 8.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 7.11
M
Mongezi Buntu Moses • solo_traveller • za
10
2026-05-30 • via Nuitee
M
Mzimela • solo_traveller • za
10
Nice and lovely stay
Pros:

Wow what a nice place with all helpfully stuff from. The receptionist security all they help with smile and they take care of u till end of yr stay will came back December time all the way from DURBAN

Cons:

Nothing at all

2026-05-30 • via Nuitee
K
Karym • solo_traveller • fr
9
2026-05-29 • via Nuitee
J
Justus Randy • extended_group • ug
8
It was a great experience
Pros:

Rooms were clean and spacious

Cons:

Its a busy hotel

2026-05-29 • via Nuitee
E
Eliza • couple • br
10
Muito boa fora o cheio da fritura
Pros:

Quarto confortavel

Cons:

Cheiro de fritura na hora do cafe da manhã

2026-05-29 • via Nuitee
S
sylvie • solo_traveller • za
8
Pros:

Cleanliness

2026-05-28 • via Nuitee
A
Ashiq • solo_traveller • za
8
2026-05-28 • via Nuitee
V
vusi • solo_traveller • za
8
Cons:

Please improve on alignment of plugs used for chargers
I could not charge my running watch because of issues with the plugs

2026-05-28 • via Nuitee
S
Safura • solo_traveller • za
10
2026-05-28 • via Nuitee
D
Debbie • solo_traveller • za
9
2026-05-28 • via Nuitee
N
Nkosana • solo_traveller • za
8
Pros:

Thy must renovate 6 floor and it must look modern like floor 5

Cons:

Bed 🛌 its too old room 606

2026-05-27 • via Nuitee
M
Matumelo • solo_traveller • za
8
Pros:

The venue is close to everything that's what I liked the most about it

Cons:

Breakfast wasn't so good

2026-05-27 • via Nuitee
M
Mavhungu • couple • za
10
Excellent
Pros:

The hotel went out of their way to arrange an early breakfast on sunday morning for the runner which was not expected

Cons:

Nothing

2026-05-27 • via Nuitee
T
Trinisha • solo_traveller • za
8
Pros:

The area is safe, the staff were amazing

2026-05-27 • via Nuitee
G
Geraldo • solo_traveller • gh
7
Pros:

The room was vrry clean.

Cons:

The bath was too tall and there were no hand shower and hand tissue

2026-05-26 • via Nuitee
D
Desmond • extended_group • us
7
Okay stay for the location and price.
Pros:

The location was excellent, and the room was good size.

Cons:

To have the AC working, and when requested for 2 twin beds, to have them separated, instead of pushed together to form a queen.

2026-05-26 • via Nuitee
L
Lizo • couple • za
4
Pros:

Nothing.

Cons:

The room I was allocated.

2026-05-26 • via Nuitee
R
Roberto • couple • br
8
Bom custo benefício para quem não quer gastar muito e tem foco em localização e apenas descansar no hotel.
Pros:

A localização é boa, perto do WA de Uber e de outros locais. O Hotel é mais antigo, mas o custo benefício vale a pena no geral. As camas são confortáveis e o atendimento nos foi muito útil e solícito. Nota 100% aos funcionários. O quarto deveria ser duas camas solteiros e não uma de casal. Pedi para corrigirem e a camareira em 10 minutos resolveu. Pedimos mais adiante para trocar de quarto (sem banheira no chuveiro) e novamente o gerente e funcionários se empenharam e fizeram isso por nós, inclusive remanejando as malas em nossa ausência. Então para quem não quer gastar e procura mais um lugar bem localizado para dormir, vale a pena.

Cons:

O Hotel é mais antigo, então não espere quartos ou recepção luxuosos, o que a minha visão foi compatível com o preço cobrado. Para mim a frustração maior foi o café da manhã. Apesar de ter opções e funcionários prestativos e fazendo coisas a pedido, há forte cheiro de gordura das comidas sendo preparadas. Em resumo o ambiente do café da manhã não é agradável e acabei mal usando. Apenas tomava um café preto e evitava ficar muito tempo no salão.

2026-05-26 • via Nuitee
• solo_traveller • za
9
2026-05-25 • via Nuitee
L
Lorraine • solo_traveller • za
7
Pros:

Everything was good and clean.

2026-05-25 • via Nuitee