Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent breakfast and buffet
Convenient location (close to CTICC)
Generally clean/spotless rooms reported
Prayer facilities available
Good value for money
Cons:
Occasional cleanliness/initial room condition issues
Room faults: bathroom door, flat pillows, stained ironing board, no smart TV
Parking shortages and access problems
Some facilities advertised are unavailable or inconsistent
At least one report of inattentive frontline staff

Categories

Cleanliness
7.8
Many guests call rooms 'spotless' and 'exceptionally clean', but there are several mentions of initial rooms in poor condition, towels missing for one booking and a few notes that rooms could have been cleaner.
Service
8.2
Staff are repeatedly described as friendly, helpful and professional (handled large school groups well, assisted with luggage, welcoming reception), though one report notes inattentive frontline staff who need more training.
Location
8.4
Multiple reviewers praise the convenient location and proximity to CTICC; described as 'very convenient' and suitable for guests and restaurant visitors.
Room Quality
7
Renovated family rooms and cosy rooms received praise, but there are several room issues noted (bathroom door not closing, flat pillows, stained/old ironing board, no smart TV, aircon needing upgrade).
Amenities
7.2
Prayer facilities are highlighted positively and staff assistance is strong, but guests report missing/advertised facilities, parking shortages, and some in-room amenities (TV, ironing board) needing improvement.
Value for Money
7.8
Guests frequently mention good value and excellent breakfasts; one advises checking website pricing vs reception. Overall perceived as good value for the stay.
Food and Beverage
8.4
Buffet breakfast and dinner receive strong praise ('exceptional', 'breakfast was excellent'), and Halaal food is noted as good — a consistent positive across reviews.
Overall Experience
7.6
Most guests report an enjoyable or 'beautiful' experience and would return; minor negatives (noise, occasional service/facility issues) temper a uniformly excellent score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:25

Property Description

Central Location in Cape Town
Experience the heart of Cape Town at The Capetonian, where convenience meets luxury. Our air-conditioned rooms with free WiFi and private parking ensure a comfortable stay.

Top-Notch Facilities
Enjoy access to a fitness centre, shared lounge, terrace, and an on-site restaurant. Relax and unwind in style during your stay with us.

Multilingual Staff and Local Expertise
Our reception speaks Afrikaans, English, Xhosa, and Zulu to cater to your needs. Let us assist you with insider tips and information about the area for a memorable experience.

Ready to immerse yourself in the vibrant culture of Cape Town? Book your stay at The Capetonian now for an unforgettable getaway.

Important information:

Please note, the property is currently undergoing refurbishment. During this period, guests may experience some noise or light disturbances between 08h00 and 17h00.

Please note that construction work is taking place nearby from 01/06/2025 to 31/08/2025 and some rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

7.8
Based on 3041 reviews
Cleanliness: 7.8
Service: 8.2
Location: 8.4
Room Quality: 7
Amenities: 7.2
Value for Money: 7.8
Food and Beverage: 8.4
Overall Experience: 7.6
L
Lwandile • solo_traveller • za
9
2026-08-22 • via Nuitee
J
Junaid • solo_traveller • za
9
A comfortable and enjoyable stay with friendly service, a great location, and a welcoming atmosphere
Pros:

It was a great stay. I particularly enjoyed the comfortable and well-maintained rooms, the welcoming atmosphere, and the overall service. The location was also convenient, making it easy to get around.

Cons:

There was very little to dislike. The stay was generally comfortable and enjoyable. Perhaps a wider breakfast selection and slightly faster service during busy periods could improve the experience further.

2026-08-21 • via Nuitee
T
Tshedza • solo_traveller • za
10
2026-08-21 • via Nuitee
F
Fazielah • solo_traveller • za
8
Pros:

The Restaurant staff very friendly and helpful 👌 Lovely breakfast

Cons:

Hotel was busy with renovation but the noise was very disturbing 😳

2026-08-21 • via Nuitee
M
Miranda • couple • za
8
Good, food great.
Pros:

Location

Cons:

Nothing

2026-08-20 • via Nuitee
M
Markus • solo_traveller • za
8
2026-08-20 • via Nuitee
W
Waleed • solo_traveller • za
10
Out of this world
Pros:

Real cape town style . excellent menue.

Cons:

The sausages with eggs

2026-08-19 • via Nuitee
I
Imān • couple • za
6
2026-08-19 • via Nuitee
A
Ashlen riley • solo_traveller • za
10
2026-08-18 • via Nuitee
S
Suleman • couple • za
8
Pros:

Good location

2026-08-18 • via Nuitee
J
Jeremiah • solo_traveller • za
8
Pros:

The Food

Cons:

The rooms where not up to standard the Capetonian way

2026-08-17 • via Nuitee
N
Nosipho • solo_traveller • za
10
2026-08-17 • via Nuitee
N
Nashreen • couple • za
10
2026-08-17 • via Nuitee
D
Dale Johannes • solo_traveller • za
5
Pros:

the food

Cons:

the bath, hair dryer and aircon was broken

2026-08-16 • via Nuitee
M
makoma • solo_traveller • za
9
2026-08-16 • via Nuitee
S
Siphelele • couple • za
7
2026-08-16 • via Nuitee
W
Wasimah • couple • za
4
Pros:

The restaurant was good and that's about it

Cons:

This was my second time. So the bathroom the shower head was shooting water from all angles. Cockroach in the shower head coming out, because the shower was so broken the floor was flooded with water. It just didn't meet my expectations at all.

2026-08-14 • via Nuitee
H
Hendricks • solo_traveller • za
9
2026-08-13 • via Nuitee
D
Dikeledi • solo_traveller • za
10
2026-08-13 • via Nuitee
A
Ameerah • solo_traveller • za
9
2026-08-13 • via Nuitee