Capetonian Hotel

Hotels
•
Independent
7.6 (78 reviews)
Pier Square, Heerengracht, Cape Town, Western Cape, 8001 , Cape Town , ZA
+27 21 405 5670

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Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Outdoor furniture
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Excellence
Cons:
Some visitors and staff were rowdy

Categories

Cleanliness
5.54
Some visitors and staff were rowdy.
Service
8.01
Standard quality for this hotel tier.
Location
8.05
Great location!
Room Quality
8
Standard quality for this hotel tier.
Amenities
8.03
Standard quality for this hotel tier.
Value for Money
7.99
Standard quality for this hotel tier.
Food and Beverage
8.04
Standard quality for this hotel tier.
Overall Experience
7.11
Target Overall Rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:38

Property Description

Experience comfort and convenience at Capetonian Hotel, your ideal getaway in the heart of Cape Town!

Luxurious Accommodations
Relax in one of our 169 air-conditioned rooms, featuring modern amenities such as LCD televisions, complimentary Wi-Fi, and private bathrooms equipped with luxurious toiletries.

Exceptional Amenities
Indulge in delicious meals at our restaurant or enjoy room service during limited hours. Take advantage of our concierge services, dry cleaning, and 24-hour front desk to enhance your stay.

Prime Location
Situated within walking distance of iconic sites like Long Street and the Cape Town Convention Centre, you’re perfectly positioned to explore the vibrant culture and attractions of the city.

Book your stay at Capetonian Hotel today and immerse yourself in the charm of Cape Town!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 78 reviews
Cleanliness: 5.54
Service: 8.01
Location: 8.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 7.11
H
Hassan • couple • za
10
2026-07-25 • via Nuitee
M
maxwele • solo_traveller • za
10
Pros:

Prayer place was my attraction. Staff members are all friendly and humble. Very neat Potraying high level of proffessionalism. I even tip some, not sure if its allowed but their staff is amazing. The rooms are spacious and spotless with lovely set up.

Cons:

Not really discomforting but the aircons needs be upgraded. Add small cussions and a trow on the bed and by the couches just to brighten up the room.

2026-07-25 • via Nuitee
V
Victor • couple • za
9
2026-07-25 • via Nuitee
N
Nontsikelelo • solo_traveller • za
5
Pros:

Staff so friends 😁

Cons:

They lie about some of facilities they say they have but they don't have

2026-07-25 • via Nuitee
L
Lambrechts • solo_traveller • za
9
2026-07-25 • via Nuitee
J
Joseph • couple • za
5
2026-07-24 • via Nuitee
A
Amina • extended_group • za
8
overall very good
Pros:

I asked for the newly renovated family room and was very happy with the room, especially the comfort and the 2 separate bathrooms. The Halaal breakfast was also very good.

Cons:

I used a rental car and was just not happy with the parking as I often could not find parking when I returned. I think that you should have a separate basement parking for guests staying at the hotel or a separate parking for visitors and day visitors using the restaurant or functions

2026-07-24 • via Nuitee
J
Jesse • family_with_children • za
10
Wonderful
Pros:

Everything

Cons:

Only that there was no smart to , so was not able to use the television but it was no big deal

2026-07-23 • via Nuitee
G
GraemeSt • solo_traveller • za
9
Pros:

Exceptionally clean and great value for money. Very close to the CTICC

2026-07-23 • via Nuitee
A
Arthie • solo_traveller • za
8
Great value for your money.
Pros:

The breakfast was absolutely amazing everyday.
I liked that it was so centeral and we could walk around the CBD .staff are very friendly and helpful.
The hotel is beautiful and iam sure once renovations are completed its going to be awesome.

Cons:

We did not have hot water twice .
The place is under renovation and could get noisy but we were told this when booking.

2026-07-22 • via Nuitee
A
Ahmed • solo_traveller • za
9
Pros:

Friendly staff, cleanliness, great breakfast, superb location.

2026-07-22 • via Nuitee
R
Rianah • solo_traveller • za
10
Pros:

Location

Cons:

N/A

2026-07-22 • via Nuitee
F
Fisher • solo_traveller • za
10
2026-07-20 • via Nuitee
F
Francis • couple • za
7
Very nice
Cons:

Parking is a problem

2026-07-20 • via Nuitee
G
Gretchen • couple • za
7
Lovely stay but the service could have been better
Pros:

Room was lovely and spacious, and the bed was very comfortable. I loved the fact that you could hear any noise from outside or the other rooms.

Cons:

Switching between the bath and shower was difficult because the tap selector didn't work properly. It was also disappointing that there was no DStv or Smart TV. Even standard hotel rooms usually offer a good selection of TV channels. I asked reception for some ice but was told to go into the busy restaurant and request it from the kitchen staff myself, which I felt was poor service. At most hotels, ice is delivered to your room. I also requested a two-point plug adaptor because there wasn't one in the room. It was supposed to be brought to me, but no one arrived, leaving me unable to charge my phone.

2026-07-20 • via Nuitee
M
Mashaola • couple • za
9
It was good
Pros:

The service

Cons:

Parking

2026-07-20 • via Nuitee
P
Prudence • solo_traveller • za
4
2026-07-20 • via Nuitee
K
Khaya • solo_traveller • za
8
Everything is just fantastic
Pros:

Their breakfast is on top

Cons:

None

2026-07-20 • via Nuitee
A
Abrahams • couple • za
8
2026-07-19 • via Nuitee
F
Faaizah • couple • za
10
2026-07-19 • via Nuitee