Hyatt Place Nashville Brentwood

Hotels
•
Hyatt Place
8 (715 reviews)
202 Summit View Drive , Brentwood , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inadequate hot water

Categories

Cleanliness
6.75
Hot water issues indicate maintenance problems.
Service
8.75
Staff, especially Kelly and Chris, were very friendly and pleasant.
Location
8.25
Good location mentioned in the review.
Room Quality
7.75
Room was nice enough.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
8.25
Breakfast staff was friendly and pleasant.
Overall Experience
7.75
A mix of good service and some utility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:15

Property Description

Luxurious Accommodations
Indulge in comfort and convenience at Hyatt Place Brentwood. Each room features a 42-inch flat-screen TV, a small refrigerator, and coffee-making facilities. Some rooms even boast a cozy seating area with a sofa bed for ultimate relaxation.

Convenient Amenities
Enjoy round-the-clock access to the reception and fitness center, along with express check-out for a hassle-free stay. Need to store your luggage or do some laundry? We've got you covered. Plus, savor delicious flatbreads and a variety of dining options from the 24-hour Gallery Menu.

Ideal Location
Located just 10 miles from downtown Nashville, our hotel offers easy access to the city's attractions while providing a peaceful retreat in Brentwood. Explore nearby outdoor activities like Percy Warner Golf Course and Radnor Lake State Natural Area.

Experience the perfect blend of comfort and convenience at Hyatt Place Brentwood. Book your stay now for an unforgettable getaway.

Important information:

PLEASE NOTE: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8
Based on 715 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 7.75
O
Olga • solo_traveller • us
10
Incredible hotel! Thoroughly enjoyed my stay and felt seen and heard by staff!!
2026-06-19 • via Nuitee
S
SaphyMarie • Family • West Memphis, Arkansas
10
The Staff are the Charm Here
Pros:

We recently had a get together in Nashville and stayed at the Hyatt Place. Not only was our room spacious and perfect for our stay, the staff were so helpful and kind to us throughout the stay. I want to give a special mention to Chris, Bailey, and Lauren who really went above and beyond to make us feel cared for and welcome. You can tell there's some age on the building, but it was a nice quiet, clean stay that I really appreciated. 10/10, this will likely be my hotel and recommendation for anyone traveling in the area.

2026-06-15 • via Tripadvisor
S
Sharon • solo_traveller • us
8
Pros:

Customer service was great

Cons:

The pics on booking.com did not match the facility's, except for the actual room pics.. the lobby, etc, was not as purported.

2026-06-15 • via Nuitee
C
CHRISTINE • family_with_children • us
2
I will not stay at this hotel again !
Pros:

Bailey was good very good customer service and very helpful !

Cons:

The beds were so uncomfortable and our room stayed warm all during the day and no microwave so no way to heat up our food . When we arrived they said they couldn’t find my reservation even
Though I had the confirmation it took over 2 hrs to get this resolved and I feel if I had a confirmation it should of been honored without me having to redo it and pay a few dollars more considering that reservation was booked almost a yr ago . Worse experience ever . I will not stay back at y’all’s hotel ! Then I asked the Spanish girl that was cleaning rooms for some toilet paper and bath towels and all she did was shrugged her shoulders!

2026-06-12 • via Nuitee
R
Ramona • solo_traveller • us
9
Hyatt stay
Pros:

Staff was extremely friendly and accommodating.Christopher is the night desk manager and was outstanding!

Cons:

Breakfast was taken up early most days because they ran out of food.

2026-06-12 • via Nuitee
Ковбас • solo_traveller • us
1
Cons:

why was our reservation canceled and we were not refunded, we were on the street at 12 o'clock in the morning with three children, we had to ask the hotel workers to give us a room for which we paid again. please sort out this situation and refund the money for the reservation

2026-06-09 • via Nuitee
K
Kendra G • couple • us
6
2026-06-06 • via Nuitee
C
chrislZ8290NG • Business
10
Great staff and value
Pros:

Chris and Bailey at the front desk were fantastic. We had a mix up on our reservation, but they were super helpful and made everything right. The room was large and clean and the breakfast was good. I'd definitely stay here again.

2026-06-04 • via Tripadvisor
E
Eugenia • solo_traveller • cr
10
2026-06-01 • via Nuitee
M
michael • solo_traveller • us
1
Not worth staying.
Pros:

Location was ok.

Cons:

Sheets were molded and shower had low pressure water at night.

2026-05-30 • via Nuitee
H
H627RHjesss • Family
10
Excellent Customer Service
Pros:

Great customer service. Bailey and Christopher were awesome! Super friendly and always helpful.

Breakfast was great. Good selection and always hot. If you like strong coffee, it was delicious.
Hotel is slightly dated but very clean. Rooms had ample space.
We didn't get to use the pool as it was rainy most of our trip but it looked nice.
Overall we enjoyed our stay here.

2026-05-29 • via Tripadvisor
A
ashc748 • Couples
10
Friendly people
Pros:

Chris at the front desk was excellent, helpful with all our needs and a joy to talk to

2026-05-28 • via Tripadvisor
Y
Yaritza • solo_traveller • do
9
Pros:

Desayuno

2026-05-26 • via Nuitee
L
Laura • solo_traveller • us
8
Pros:

It was a nice hotel with good breakfast.

Cons:

The bed was horribly uncomfortable.

2026-05-22 • via Nuitee
M
mzlizblank • NONE • Walls, Mississippi
10
Magnificent
Pros:

Amazing hotel to stay in. It was my birthday weekend. Wi-Fi worked great. Room was right by the exit. Breakfast was A M A Z I N G

2026-05-21 • via Tripadvisor
P
Pam • couple • us
9
2026-05-20 • via Nuitee
P
pegk_11 • NONE • Knoxville, Tennessee
10
We will return!
Pros:

The location is perfect. The hotel is located at the top of a hill overlooking the Brentwood area. The staff was very friendly and welcoming. Quiet atmosphere. Restful atmosphere, which was very clean and professionally decorated.

2026-05-17 • via Tripadvisor
K
kennidyg2026 • Business
10
The staff is a blessing!
Pros:

I have no complaints at all! The staff is so friendly and helpful. I had a small issue during my stay, and even though I insisted everything was fine, the customer service manager was ADAMANT on making sure I got the most out of my stay! He went above and beyond! I am so appreciative and will be staying again!

2026-05-16 • via Tripadvisor
B
Buchanan • solo_traveller • us
3
2026-05-16 • via Nuitee
M
michellemL6227KF • Couples
10
Fun at the bar and super clean rooms!
Pros:

Absolutely beautiful rooms and the bar attendant named Chris took excellent care of our party of 6. Showers and rooms were clean, I would definitely stay there again and I would recommend it for anyone looking for a place!

Thank you Chris for making our night fun!

2026-05-14 • via Tripadvisor