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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Allergy-free room
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Outdoor pool - seasonal
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in comfort and convenience at Hyatt Place Brentwood. Each room features a 42-inch flat-screen TV, a small refrigerator, and coffee-making facilities. Some rooms even boast a cozy seating area with a sofa bed for ultimate relaxation.
Convenient Amenities
Enjoy round-the-clock access to the reception and fitness center, along with express check-out for a hassle-free stay. Need to store your luggage or do some laundry? We've got you covered. Plus, savor delicious flatbreads and a variety of dining options from the 24-hour Gallery Menu.
Ideal Location
Located just 10 miles from downtown Nashville, our hotel offers easy access to the city's attractions while providing a peaceful retreat in Brentwood. Explore nearby outdoor activities like Percy Warner Golf Course and Radnor Lake State Natural Area.
Experience the perfect blend of comfort and convenience at Hyatt Place Brentwood. Book your stay now for an unforgettable getaway.
PLEASE NOTE: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 8 per day.
Location
Guest Reviews
The room had a terrible stench smell like something got spilled in the couch or nearby in the carpet
Breakfast was ok.
It seems like I have been at better cleaner nicer locations
Nice place with a great staff. Exceptional service by Christopher at the front desk who will made sure our stay was outstanding.
Rooms are spacious. Staff like Bailey and Kima (if I remembered correctly) are very accommodating and kind.
I originally booked this hotel months in advance for a two-night stay, but we later had to change it to one night. When we made that change, the rate increased by about $100 more per night than what we had originally booked. I understand hotel pricing can fluctuate, but that was still a significant increase.
At check-in, the front desk associate was genuinely kind and helpful—she was honestly the best part of the stay. While we were waiting for our room for early check-in, the manager spoke to her very unprofessionally in front of guests, even calling her a liar and telling her she could “learn something if she listened to him.” It was uncomfortable and inappropriate to witness that kind of interaction.
The breakfast was pretty good.
Unfortunately, the room itself was disappointing. The bathroom had hair in the shower, the luggage rack was broken, and the curtains were stained and did not fully close, which allowed a bright streetlight to shine directly into the room at night. The pillows were uncomfortable, and the pull-out sofa mattress was old and not clean.
The elevator was also concerning, as it appeared to be missing a button and the control panel did not look safe. Overall, the property feels like it needs updating and refreshing throughout.
Overall, for nearly $300, the stay did not feel worth the price. The only positive experience was the kindness of the front desk associate during check-in.
Location
N/A
We recently had a get together in Nashville and stayed at the Hyatt Place. Not only was our room spacious and perfect for our stay, the staff were so helpful and kind to us throughout the stay. I want to give a special mention to Chris, Bailey, and Lauren who really went above and beyond to make us feel cared for and welcome. You can tell there's some age on the building, but it was a nice quiet, clean stay that I really appreciated. 10/10, this will likely be my hotel and recommendation for anyone traveling in the area.
Customer service was great
The pics on booking.com did not match the facility's, except for the actual room pics.. the lobby, etc, was not as purported.
Bailey was good very good customer service and very helpful !
The beds were so uncomfortable and our room stayed warm all during the day and no microwave so no way to heat up our food . When we arrived they said they couldn’t find my reservation even
Though I had the confirmation it took over 2 hrs to get this resolved and I feel if I had a confirmation it should of been honored without me having to redo it and pay a few dollars more considering that reservation was booked almost a yr ago . Worse experience ever . I will not stay back at y’all’s hotel ! Then I asked the Spanish girl that was cleaning rooms for some toilet paper and bath towels and all she did was shrugged her shoulders!
Staff was extremely friendly and accommodating.Christopher is the night desk manager and was outstanding!
Breakfast was taken up early most days because they ran out of food.
why was our reservation canceled and we were not refunded, we were on the street at 12 o'clock in the morning with three children, we had to ask the hotel workers to give us a room for which we paid again. please sort out this situation and refund the money for the reservation
Chris and Bailey at the front desk were fantastic. We had a mix up on our reservation, but they were super helpful and made everything right. The room was large and clean and the breakfast was good. I'd definitely stay here again.
Location was ok.
Sheets were molded and shower had low pressure water at night.
Great customer service. Bailey and Christopher were awesome! Super friendly and always helpful.
Breakfast was great. Good selection and always hot. If you like strong coffee, it was delicious.
Hotel is slightly dated but very clean. Rooms had ample space.
We didn't get to use the pool as it was rainy most of our trip but it looked nice.
Overall we enjoyed our stay here.
Chris at the front desk was excellent, helpful with all our needs and a joy to talk to
Desayuno
It was a nice hotel with good breakfast.
The bed was horribly uncomfortable.
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