Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Limited breakfast options
Small gym

Categories

Cleanliness
8.8
Standard quality for this hotel tier
Service
9.3
Staff are friendly and accommodating.
Location
9.3
Central location with easy access to transport and attractions.
Room Quality
8.8
Rooms are spacious and comfortable.
Amenities
8.8
Standard amenities provided without any major issues.
Value for Money
8.3
Rates are on the higher side but the stay is generally enjoyable.
Food and Beverage
7.8
Food selection, particularly for breakfast, is limited.
Overall Experience
9.3
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:22

Property Description

Luxurious Accommodations with City Views

Each room at the Westin Osaka offers a modern decor, satellite LCD TV, and minibar. Enjoy panoramic city views through the large windows, and relax in the marble en suite bathroom with deluxe amenities.

Convenient Location and Nearby Attractions

Located just 5 minutes from Osaka Station, the hotel provides a free shuttle for easy access. Explore nearby attractions like the Umeda Sky Building and enjoy a short taxi ride to Osaka Castle and the vibrant Dotonbori shopping area.

Top-notch Facilities and Dining Options

Experience ultimate relaxation at the on-site fitness center with a sauna, hot tub, and indoor pool. Indulge in exquisite dining at Japanese restaurant Hanano, Imperial Palace for Cantonese cuisine, and Amadeus for western dishes. Unwind at Blue Bar with refreshing cocktails.

Book your stay at the Westin Osaka for a memorable and luxurious experience.

Important information:

Use of the fitness club is subject to an additional fee.
Facilities include an indoor swimming pool, fitness room, jacuzzi, running track, and sauna.
Opening hours are daily from 10:00 AM to 9:00 PM (last entry at 8:00 PM).
Please note that access to the swimming pool and fitness room is restricted to guests aged 18 and over.

For reservations of rooms for three guests, an extra bed will be provided for the third guest.

Please also note that the 24-hour gym exclusively for hotel guests is available, but a usage fee applies.

Additionally, renovation work is scheduled in guest rooms daily from 9:00 AM to 6:00 PM until the end of December 2026.
Some rooms may be affected by noise during this period. We appreciate your kind understanding in advance.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Sat, Jul 4, 2026 until Sat, Jul 4, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for ¥8,349 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1118 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
H
Humaid family_with_children ae
10
المكان رائع وقريب من جميع الخدمات - يوجد 7 eleven قريب البوابه - توجد حديقة صغيره مقابل الفندق مباشر
Pros:

المكان رائع وقريب من جميع الخدمات - يوجد 7 eleven قريب البوابه - توجد حديقة صغيره مقابل الفندق مباشرة يمكن للاطفال اللعب فيها - غرف نظيفه وواسعه - طاقم ودود ورائع - توجد عدة مطاعم قريبه من الفندق وشارع فيه الكثير من الخدمات يبعد 5 دقائق مشي على الاقدام

2026-05-20 via Nuitee
J
Joanne solo_traveller au
9
The Staff were great especially the young lady for bookings/ Concierge… she was fantastic.
Pros:

Beautiful surroundings, very central to everything.

Cons:

All good .

2026-05-18 via Nuitee
J
Jean solo_traveller lu
9
Pros:

Excellent location
Large rooms

Cons:

Facilities for breakfast buffet are too small and uncomfortable

2026-05-17 via Nuitee
S
Sonia solo_traveller br
10
2026-05-17 via Nuitee
A
Anshuman couple in
10
2026-05-15 via Nuitee
A
Alcides couple br
9
exelente experiencia
Pros:

atendimento
tamanho do quarto e banheiro
localizçao

2026-05-15 via Nuitee
M
Martin family_with_children bg
10
Amazing hotel
Pros:

Exceptional hotel with amazing views from the high floors. Exceptional breakfast and staff. The only small negative was that it takes about 10 minutes to walk from the nearest metro station.

Cons:

A bit of walking to get to the nearest metro station.

2026-05-14 via Nuitee
M
Meredith couple us
10
2026-05-12 via Nuitee
R
Renae solo_traveller au
10
2026-05-11 via Nuitee
J
Joost solo_traveller nl
9
Pros:

Kamer, ontbijt en personeel

Cons:

We hadden gehoopt te kunnen zwemmen met onze dochter van 11. Helaas stond op booking niet dat dit pas kan vanaf 18. Dat is verder een kleinigheid.

2026-05-10 via Nuitee
K
KENZA family_with_children ma
7
2026-05-07 via Nuitee
F
Firdaus couple my
10
Our trip to Osaka was amazing thanks to the top hospitality service of the hotel team.
Pros:

Hospitality of the hotel team were top notch.
All our needs were well looked after.

Cons:

Breakfast spread was the same throughout our 5 night stay. Expected a little variety.

2026-05-07 via Nuitee
E
Emma couple gb
5
The staff were lovely. The rooms were tired and bathroom was dirty. Overpriced.
Pros:

The staff were very friendly

Cons:

The reception and bar area were nice. View from room was good.

2026-05-05 via Nuitee
R
Rohit family_with_children ca
8
Good
Pros:

The staff was excellent and the shuttle bus was particularly wonderful for ease of travel. The garden was a lovely feature and beautiful break from a concrete jungle. The location of the property is excellent to convenience stores, shopping and safe.
The lobby is beautiful and so are the restaurants. An impressive entry to a good property.

Cons:

Toilets for Japan have more features and this was a very stripped down version, not having even a seat warmer was disappointing.

A general note for the Westin across Canada and the US please stop hoarding the lavender roll ons on your properties it’s a nice perk of the property share it with paying guests.

2026-05-04 via Nuitee
W
Wenhao family_with_children au
9
2026-05-02 via Nuitee
O
OLIVIER WOLECKI family_with_children fr
6
Séjour agréable mais ne vaut pas plus qu’un 3-4 étoiles
Cons:

Certaines chambres ont été rénovées mais aucune salle de bain n’a été rénovée. Les salles de bain sont d’un niveau 3 étoiles vétuste et les chambres d’une qualité 4 étoiles. Le Hall d’entrée/ Salon est désuet également, ne semble pas avoir été rénové depuis très longtemps, à l’instar des ascenseurs. Le petit déjeuner n’était pas non plus à la hauteur d’un 5 étoiles . Beaucoup de « fritures » et peu de produits frais.

2026-05-02 via Nuitee
S
Shlomo solo_traveller il
9
Excellent Hotel, great service and location
2026-05-01 via Nuitee
J
javier family_with_children ar
7
Nice value hotel near Umeda Station
Pros:

The staff was very helpful and attentive to any of our questions and requests. The hotel has a shuttle that leaves you near one of the express buses to the airport.

Cons:

The hotel felt like it was from the early 2000' or even older. I expected a more modern look hotel.

2026-04-27 via Nuitee
Y
Yuet sze couple au
9
Excellent
Pros:

Big room. Very comfortable.

Cons:

Transfer bus not operate after 9pm.

2026-04-24 via Nuitee
N
Navi family_with_children au
10
2026-04-22 via Nuitee