The Westin Mount Laurel

Hotels
Westin
8.6 (610 reviews)
555 Fellowship Road , Mount Laurel , us

Children allowed
Pets allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional staff service
Excellent food quality
Cons:
Room quality needs improvement

Categories

Cleanliness
8.45
The room was incredibly clean and the hosts were accommodating.
Service
9.25
Staff is consistently friendly, accommodating, and provides exceptional service.
Location
8.75
The hotel is convenient for visiting family and has an excellent location.
Room Quality
7.95
The overall hotel rooms need some work, but they were generally good.
Amenities
8.45
The hotel offers a nice bar and in-room breakfast that is prompt and hot.
Value for Money
8.55
The hotel provides good value with excellent food and service.
Food and Beverage
8.95
Food quality is high with great breakfast options and service.
Overall Experience
8.45
Guests report a fantastic overall experience with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:16

Property Description

Luxurious Accommodations

Experience comfort and convenience at The Westin Mount Laurel, offering well-equipped rooms with modern amenities including a TV, air conditioning, and a coffee machine. Relax in the private bathroom with complimentary toiletries and cozy bed linens.

Exceptional Facilities

Indulge in the hotel's indoor pool or take advantage of the free WiFi in public areas. With a 24-hour front desk, meeting facilities, and laundry services, we ensure a seamless stay for our guests. Plus, enjoy the added perks of dry cleaning and free parking.

Convenient Location

Located just 16.4 km from the iconic Liberty Bell and with easy access to Philadelphia International Airport, The Westin Mount Laurel is the ideal choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note that the hotel allows dogs with weight up to 27 kg. Charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7.46 per day.

Location

Guest Reviews

8.6
Based on 610 reviews
Cleanliness: 8.45
Service: 9.25
Location: 8.75
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.55
Food and Beverage: 8.95
Overall Experience: 8.45
K
Kim couple us
10
2026-07-20 via Nuitee
Z
Zagunis family_with_children us
10
Great hotel. Staff is great. Definitely recommend
Pros:

Very nice hotel. Used to stay in the Westin in Chicago for work a lot. Very upscale hotel. Great vibes.

Cons:

Little expensive but worth it.

2026-07-19 via Nuitee
E
Eti solo_traveller il
10
2026-07-17 via Nuitee
O
Olusola couple ca
9
2026-07-16 via Nuitee
W
Williams solo_traveller us
8
Pros:

comfortable

Cons:

pool wasn't great, but not bad

2026-07-13 via Nuitee
E
Evans solo_traveller us
10
Pros:

The staff is wonderful to deal with.

Cons:

N/A

2026-07-10 via Nuitee
R
Raj solo_traveller us
9
Pros:

Great

2026-07-09 via Nuitee
D
Denise couple us
7
A trip to Philly!
Pros:

Convenient location to Philadelphia, staff was friendly and accommodating. Best hotel breakfast I’ve had, they even had juice shots and the waffles were amazing!

Cons:

Having to change rooms due to leaky shower. Rooms could use some new furniture.

2026-07-06 via Nuitee
K
Katelin couple us
10
The room and staff were wonderful !
Pros:

The property was so clean and I was greeted by staff promptly on arrival. The room was luxurious and I slept so well!

Cons:

N/A

2026-07-06 via Nuitee
M
Mike solo_traveller us
10
Great valur
Pros:

Excellent staff , comfy rooms

Cons:

The bathtub was very slow to drain . Everytime we got a shower we were standing in a few inches of water

2026-07-06 via Nuitee
J
Jenna couple us
10
2026-07-05 via Nuitee
K
Keith couple us
6
Disappointed
Pros:

Common areas - the lobby and commercial areas were very nice - restaurant looked nice.
Front desk was helpful. Air conditioning was good - responsive and not too forceful or chilled.

Cons:

Housekeeping was a bit lacking - stains on carpet (of the *2* rooms we saw); lighting is abysmal (don't plan on working unless on a screen!); nice side mirror nearly fell off in my hands - and was hiding a nasty black stain; and the first room we saw was OVERWHELMED with perfume - such that we had to wash the clothes we stood there for 5 minutes in!!! We were charged for $30 breakfast (due to having to arrive at our appointments in fasting state) even though I sent email prior (to so-called manager? no response) AND mentioned to front desk w ho said "Ok no problem"). Only noticed when hubby checked his credit card!
Phone call result "no one is in who can help due to holiday weekend (this was a WEDnesday).

So no, we probably won't stay there again.

2026-07-04 via Nuitee
E
El couple us
1
2026-07-03 via Nuitee
T
Thomasson solo_traveller us
2
The fire alarm went off twice in ne night
Pros:

The fire alarm went off twice in one night!!!

Cons:

The fire alarm went off twice in one night

2026-07-02 via Nuitee
S
spaulding solo_traveller us
5
Okay
Pros:

Quiet

Cons:

Outdated and damaged furnitue and price was crazy...

2026-07-02 via Nuitee
I
Ingalls couple us
10
Pros:

This location is extremely clean and well equipped. The staff is friendly and knowledgeable and glad to help. I really have no complaints.

Cons:

The only issue is that booking.com didn't say cats aren't allowed and it says that there's a pullout couch, but there isn't.

2026-06-25 via Nuitee
B
Benjamin couple gb
9
Wonderful stay.
Pros:

The breakfast was very versatile.

Cons:

N/A

2026-06-18 via Nuitee
W
Williams solo_traveller us
8
Pros:

location, bar and pool

Cons:

checking in experience

2026-06-15 via Nuitee
M
Mikhail family_with_children us
10
We went to Philadelphia for our son graduation. Westin is always a great choice to stay.
Pros:

Great and convenient hotel. It's Westin. So, it's great.

2026-06-15 via Nuitee
S
Steven Larry couple us
8
Ok for a one night stay.
Pros:

Staff were great!

Cons:

Stained carpet in room. Bed uncomfortable.

2026-06-11 via Nuitee