The St. Regis Hotel

Hotels
9.4 (1383 reviews)
602 Dunsmuir Street , Vancouver , ca

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cons:
Carpet cleanliness issue

Categories

Cleanliness
8.5
The room was beautiful and very clean, but there was a mention of the floor carpet not being cleaned as expected.
Service
10
Exceptional service with friendly and accommodating staff, particularly Nimali and the breakfast servers.
Location
9.5
Centrally located, making it easy to walk to attractions and access public transit.
Room Quality
9.5
Rooms were reported as comfortable, quiet, and equipped with modern amenities.
Amenities
9.5
Included breakfast was appreciated and described as delicious and hearty.
Value for Money
9
Good value considering the quality of service and amenities provided.
Food and Beverage
9.5
The complimentary breakfast was delicious and served with exceptional care.
Overall Experience
9.7
Overall a fantastic experience with great moments and memories created at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:06

Property Description

Luxurious Accommodations
The St. Regis Hotel offers modern rooms with flat-screen TVs, complimentary coffee, and free worldwide phone calls. The elegant decor and comfortable amenities provide a luxurious stay for all guests.

Gourmet Dining Options
Indulge in American cuisine at The Gotham Steakhouse and Cocktail Bar, or savor seafood and vegetarian dishes at the St. Regis Bar & Grill. With delicious options available daily, guests can enjoy a culinary experience without leaving the hotel.

Convenient Services and Location
Benefit from access to a business center, concierge services, and complimentary newspapers during your stay. Located just minutes away from Vancouver City Centre Skytrain station and popular attractions like Vancouver Convention Centre and BC Place, The St. Regis Hotel offers both convenience and luxury for your visit to the city.

Book now for an unforgettable stay at The St. Regis Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs CAD 51.60 per day.

Location

Guest Reviews

9.4
Based on 1383 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 9.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9.7
K
Karen couple gb
10
2026-05-19 via Nuitee
R
ren solo_traveller ca
9
Nice
Pros:

I was staying alone, and after not having enough to eat at breakfast on the first day, I negotiated with the staff to get an extra meal. The next two mornings, my breakfasts were very plentiful, and I was very satisfied.

Cons:

No

2026-05-19 via Nuitee
A
AMY LOU couple ca
7
good
Pros:

the staff specially thr housekeeping team

Cons:

there was an on-going construction of the restaurant that made the breakfast experience somewhat poor

2026-05-17 via Nuitee
M
mika solo_traveller jp
9
2026-05-16 via Nuitee
A
Andree couple au
8
Would stay again and recommend
Pros:

Great location and staff

Cons:

Unfortunately having the one and only lift break down and having 3 days of doing the stairs

2026-05-09 via Nuitee
H
heatherkX8724PP Couples
10
First class Hotel
Pros:

The hotel is amazing. The entire hotel is spotless and staff goes above and beyond for any need you have. The complimentary breakfast was delicious. We loved that it was a short walk to Canada place to walk around that area.

2026-05-08 via Tripadvisor
M
Meinrad solo_traveller at
6
2026-05-08 via Nuitee
A
Anton solo_traveller ru
8
Nice but it’s NOT St.Regis from Marriot chain!
Pros:

It’s a nice 4 star hotel. Clean and with nice stuff.

Cons:

The main disadvantage that it’s NOT St.Regis from Marriot chain! And when I booked o expected I am booking that famous one. They say hey they been with this name before the Marriott’s. But it does not help. So be careful not to be disappointed later. Also the breakfast is very simple

2026-05-07 via Nuitee
J
Janet176 Couples Harrogate, North Yorkshire, England
10
Great Hotel.
Pros:

Fabulous hotel. Spotlessly clean. Friendly staff. Great breakfast. Short walk to everything. We were joining a cruise and it was about a 10 minute walk downhill with our luggage.
A special mention for Daniella. My husband's luggage was 'mislaid' and didn't arrive into Calgary with us. It was finally located and, as we were on the Rocky Mountaineer, we asked for it to be forwarded to the St Regis. They kept us updated on the situation and when it did arrive, Daniella made sure it was waiting for us in our room. Thank you so much!

2026-05-06 via Tripadvisor
C
carolynhI5891OW Family
10
Great staff and Great rooms
Pros:

The St Regis is lovely in Vancouver BC is lovely. The rooms are so nice and our breakfast (delicious omelets, fresh fruit) was included. The staff were great. Carried our luggage up five flights with a great attitude. Brent and Simpson were great. And our servers at breakfast - Anita our main server and also Nimali, Vinciri, and Surangi - were attentive and kind.

2026-05-06 via Tripadvisor
P
Paul family_with_children ca
10
Would recommend to anyone travelling to Vancouver.
Pros:

Service was friendly and fantastic. Breakfast was excellent.

Cons:

Can't think of anything.

2026-05-05 via Nuitee
E
Elmar solo_traveller de
8
Pros:

Gutes Frühstück

Cons:

Zimmer sehr klein, lt. Gerät vor dem Milchglasfenster welches nicht zu öffnen war

2026-05-04 via Nuitee
2
265joseo Friends getaway Coral Gables, Florida
10
St. Regis Hotel Great Staff
Pros:

This review will be very interesting because we actually booked this hotel but could not stay because the elevator was broken and the air condition in the rooms was not available in early May. We booked this hotel several weeks ago and arrived to Vancouver’s cruise port. We are three seniors and have mobility issues so an elevator was not an optional. When we got to the hotel Daniela assisted us and informed us about the elevator and the air condition. She went above and beyond helping us find another hotel and even paid for our Uber for the inconvenience. Even though we did not stay at the Saint Regis we are very impressed with their five star service and their kindness.

2026-05-03 via Tripadvisor
S
stephaniepA8757GV Couples
10
Breakfast service
Pros:

Our servers at breakfast were great, very helpful; Lina, Nimali, Anita and Vinuri. Thank you!

2026-05-03 via Tripadvisor
D
Diane couple au
10
2026-05-03 via Nuitee
J
Jenniferterris Couples Concord, North Carolina
10
The small hotel with a big heart!
Pros:

Absolutely loved this hotel! Great location, easy walk from cruise terminal. Plenty of excellent restaurants close by. Great location for checking out the sights of this fabulous city. Rooms were lovely with very comfortable beds and nice strong hot shower. Nice touches like chocolate and bottled water in the room. Breakfast is freshly cooked full hot breakfast. Perfect way to fill up before a day of sightseeing. Staff was extremely helpful. Shout out to Eduardo at the front desk, who answered our millions of questions about the city, and directed us to some fine restaurants. Also check out Gotham steakhouse right next-door is very good!

2026-05-01 via Tripadvisor
F
Foodiewhentraveling Business Wilmington, Delaware
10
Great Vancouver Hotel
Pros:

Great stay at this hotel, excellent location downtown including excellent breakfast every morning. We were greeted by very pleasant servers Surangi and Anita
Front desk staff were professional and very courteous

2026-05-01 via Tripadvisor
A
Ambassador312575 Family
10
Great hotel and excellent breakfast
Pros:

Great hotel and fantastic location. Especially loved the breakfast. Excellent! The food was amazing and the service was even better. Our server Vinuri was so sweet and kind. Thank you! Highly recommend this hotel.

2026-05-01 via Tripadvisor
V
Val couple gb
6
Not the best stay in Vancouver the view out the window appalling.
Pros:

Town centre location

Cons:

Dated tired and noisy floor boards or creaking bed could not work out which

2026-05-01 via Nuitee
L
Lynnae family_with_children us
9
Was above my expectations.
Pros:

The staff was exceptionally helpful with luggage storage and delivery to our room. Very helpful with information. Great location for dining and shopping. The room was nice. Good security.

Cons:

The only thing that would have been nice was a refrigerator. I had medications that required refrigeration.

2026-05-01 via Nuitee