Delta Hotels by Marriott Birmingham

Hotels
•
Delta
9 (1109 reviews)
12 Hagley Road, Five Ways , Birmingham , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Good breakfast options
Cons:
High parking fees
Inconsistent room quality
Limited food and beverage options

Categories

Cleanliness
8.58
Multiple mentions of cleanliness as a positive aspect, but negative comments about some rooms being dirty influenced the score.
Service
9.55
Friendly staff were highlighted positively across several reviews.
Location
9.59
Good location was frequently praised, with several guests mentioning convenience.
Room Quality
8.54
Many rooms received praise for being clean and comfortable, but some complaints about mattress quality and small beds affected the score.
Amenities
9.07
Generally favorable, though some specific shortcomings with breakfast and parking were noted.
Value for Money
8.53
A few guests felt the parking cost was excessive, impacting perceived value.
Food and Beverage
8.58
Breakfast received mixed reviews; there were positive mentions but significant complaints about its quality.
Overall Experience
9.55
Majority of guests expressed overall satisfaction despite some issues, leading to a higher overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:05

Property Description

Luxurious 4-Star Accommodation
Located in Birmingham's bustling commercial district, Delta Hotels by Marriott Birmingham offers elegant 4-star accommodation near the ICC. Enjoy convenient access to rail links and complimentary Wi-Fi in public areas.

Extensive Leisure Facilities
Unwind and stay active at our hotel's well-equipped fitness centre, perfect for maintaining your workout routine while traveling.

Fine Dining and Meeting Spaces
Indulge in sumptuous fine dining and contemporary British cuisine at Brew Bar Lounge. Additionally, our hotel features 5 modern meeting rooms, ideal for hosting successful business gatherings.

Book your stay at Delta Hotels by Marriott Birmingham for a memorable and convenient experience.

Important information:

Dogs are welcome and T&C's apply. Maximum of two dogs per room applies. An anti-allergy deep cleaning fee of £30 for 1 dog and £50 for 2 dogs will apply. For stays longer than 7 days, there will be additional weekly fee of £50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9
Based on 1109 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
A
Arvy • solo_traveller • gb
6
Hot Oven
Pros:

Only good thing was the room being spacious

Cons:

Arrived early (around 20mins) and had to wait until 3pm to check in (other hotels would have rooms available if arrived early). Checked in etc and when entered the room, had to scan a QR code to work the AC. It took 6hrs for the room to cool down. Had to call the reception and someone came. Offered a fan but wasn't given this? Not ideal when it's really hot outside. The bathroom is very old and tired. In need of a revamp. The blind was broken and no ventilation. The shower head was a standard one. Not detachable. During the evening, 2 flies came to visit our room and were hovering around.

2026-07-01 • via Nuitee
T
Tahir • extended_group • gb
7
2026-06-28 • via Nuitee
D
Dan • couple • gb
9
Class
Pros:

Lovely building, Amazing room featuring lots of windows, huge bathroom, comfortable bed, good TV sofa & fridge. Wish knew about swimming pool as would’ve brought swimwear

Great breakfast.

2026-06-25 • via Nuitee
L
Liam • solo_traveller • gb
10
2026-06-23 • via Nuitee
R
Ryan James Lee • couple • gb
10
2026-06-23 • via Nuitee
A
Arfan • solo_traveller • gb
8
Pros:

The hotel is in a really good location and staff are very nice and the standard was really good just a shame the pool wasn't open yet

2026-06-21 • via Nuitee
A
Andrew • solo_traveller • gb
9
Pros:

The room was lovely. The hotel is very well located for Edgbaston cricket ground ( our reason for staying) and Broad Street for restaurants/bars etc. The tram line makes it easy to get to from New Street Station

Cons:

Could do with more mains sockets, better still with USB charging points. We had no obvious sockets and only one bedside lamp had a USB charging point

2026-06-20 • via Nuitee
D
Dr Kingshuk • couple • gb
7
Forgettable - a word which sums up my stay.
Pros:

Clean property - good location.

Cons:

The cost cutting measures were too obvious. One mini wrapped chocolate coin for two guests, one small pack of water for two guests, tiniest of biscuits.

A notice saying ‘room service is on alternate days’.

You don’t expect these in a hotel with the Marriot Brand attached to it.

Staff shortage noticeable everywhere. One person at a busy front desk - two members of staff running to manage the busy breakfast time.

I have stayed in multiple Marriot properties across two different continents - this was the most forgettable stay of my life.

2026-06-18 • via Nuitee
A
Arjen & Korine • solo_traveller • nl
9
Very comfortable hotel
Pros:

Room and service

Cons:

None

2026-06-17 • via Nuitee
P
Pedram • family_with_children • gb
9
Stayed here several times, excellent location, big rooms, excellent team ....
Pros:

Team is amazing, room service team, reception team and overall experince...

Benjamin at night shift is amazing... Room service lady was amazing...

Cons:

Air cons, windows and parking fees...

2026-06-15 • via Nuitee
N
Nick • couple • gb
10
Great Hotel - Great Location
Pros:

We were heading to Edgbaston for the cricket which is walkable in 30-45 minutes but we got an Uber. It is also really well placed for the city too. The room exceeded our expectations, it was bigger and having that bit more space is always nice, and the bathroom was excellent too. We are heading back to Birmingham later in the year, we'll look to stay again.

Cons:

Only one chocolate and one bottle of water in the room seemed a little sparse - lovely touches could have gone just little bit further - a small point only!

2026-06-15 • via Nuitee
A
Abby • extended_group • gb
9
2026-06-15 • via Nuitee
J
jeacock • couple • gb
10
Can’t wait to go back.
Pros:

Beautiful building. Great facilities. Lovely staff.

2026-06-15 • via Nuitee
D
Dan • solo_traveller • gb
10
Excellent staff, breakfast and rooms
Pros:

Staff were very friendly and helpful, room was clean and comfortable and the breakfast was great!

2026-06-15 • via Nuitee
B
Bruce • family_with_children • gb
10
2026-06-15 • via Nuitee
L
LISA • solo_traveller • ie
7
2026-06-15 • via Nuitee
D
Diane • couple • gb
10
Theatre visit and stay over
Pros:

Clean, well presented and great location

Cons:

Nothing all good

2026-06-14 • via Nuitee
R
Roxy • solo_traveller • gb
10
2026-06-12 • via Nuitee
M
MOHAMMAD WASEEM • couple • gb
5
Pros:

Room

Cons:

Parking charge

2026-06-12 • via Nuitee
S
Sam • family_with_children • gg
3
I found the hotel was in need of an upgrade.The bathroom was mouldy and the
Cons:

The bathrooms were old and the ceilings were peeling and the grout was mouldy.

The windows were condensated and mildew

2026-06-10 • via Nuitee