Holiday Inn Newcastle-Jesmond by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (3401 reviews)
Jesmond Rd , Newcastle upon Tyne , gb
+44 191 281 5511

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
6.74
Several reviews highlighted cleanliness issues, including dirty bathrooms and trash.
Service
9.21
Staff were mentioned positively for being helpful and friendly.
Location
9.25
Multiple reviews praised the hotel's convenient location near the Metro and local amenities.
Room Quality
8.2
Mixed sentiments; some complaints about room conditions but generally comfortable.
Amenities
8.73
Facilities were generally noted as good, though limited dining options were mentioned.
Value for Money
8.69
Positive feedback on value for the price paid, despite some issues.
Food and Beverage
7.74
Food reviews varied; some positive, but coffee and certain dining aspects received critiques.
Overall Experience
8.61
Overall satisfaction was highlighted, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:20

Property Description

Modern Amenities and Comfortable Rooms
Holiday Inn Jesmond offers 119 stylish ensuite bedrooms equipped with all the modern amenities you need for a comfortable stay, including free Wi-Fi, in-room safes, and complimentary toiletries.

Dining Experience
Indulge in traditional Italian cuisine at the onsite restaurant Fratello’s or sip on a cocktail at Zio’s Bar & Grill, offering a variety of light bites in a stylish setting.

Convenient Location and Parking
Located just a mile from the city centre, our hotel is the perfect base to explore Newcastle. With complimentary parking in our secure garage and easy access to Jesmond’s attractions, shops, and bars, you can conveniently venture into the city or further into Northumberland.

Book your stay at Holiday Inn Jesmond now and experience the best of Newcastle!

Important information:

Guests paying in cash must make payment on arrival.

Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 3401 reviews
Cleanliness: 6.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
L
Lis • solo_traveller • dk
8
2026-08-22 • via Nuitee
M
Martin • solo_traveller • gb
8
2026-08-22 • via Nuitee
O
Obrist • solo_traveller • gb
9
2026-08-22 • via Nuitee
E
Eleanor • family_with_children • gb
8
Very good location for visiting the university.
2026-08-22 • via Nuitee
G
Gavin Mark • solo_traveller • gb
9
Pros:

The metro service was great only round the corner only £4 50 A day. And you could travel anywhere, definitely recommend👌

Cons:

The traffic was very busy every day. Don't know how people drive. But I guess it is a big city?

2026-08-21 • via Nuitee
B
Brian J Robson • solo_traveller • gb
8
2026-08-20 • via Nuitee
D
Dan • couple • gb
8
Excellent
Pros:

Very large rooms, great public areas, helpful friendly staff, very clean

2026-08-19 • via Nuitee
M
Michelle • extended_group • gb
8
Great stay
Pros:

Clean with large room. Very close to the metro. Staff very friendly and helpful

Cons:

Shower over the bath

2026-08-19 • via Nuitee
K
KP • couple • gb
10
Great value and able to sleep
Pros:

Friendly staff

Cons:

n/a

2026-08-17 • via Nuitee
L
Lucy • couple • gb
9
2026-08-17 • via Nuitee
J
Jane • couple • gb
9
Fantastic
Pros:

One night stay would stay again

2026-08-17 • via Nuitee
S
Shaun • solo_traveller • ae
8
2026-08-17 • via Nuitee
T
Thomas • solo_traveller • gb
9
Pros:

Spacious & comfy bed

2026-08-17 • via Nuitee
L
Louise • solo_traveller • gb
10
2026-08-16 • via Nuitee
J
Joanne • couple • gb
9
2026-08-16 • via Nuitee
H
hood • couple • gb
5
Was a practical location with helpful staff
Pros:

Personnel were helpful

Cons:

View from the room and the noise of a family in next door room - kept me awake on both nights and hotel staff had to ask them to be quiet- after 11pm- but they didn’t respect that.

2026-08-15 • via Nuitee
M
Melissa • couple • gb
7
2026-08-15 • via Nuitee
P
Paige • couple • gb
7
2026-08-14 • via Nuitee
A
André • couple • de
9
trotzdem ist das Hotel sehr zu empfehlen!!
Pros:

Sehr nettes Personal, tolles Frühstück!

Cons:

Motorrad wurde leider direkt vor dem Hotel auf dem Hotelparkplatz gestohlen….

2026-08-14 • via Nuitee
S
Sandra • couple • gb
8
2026-08-13 • via Nuitee