Boutique & Design Hotel AUERSPERG

Hotels
9.4 (2694 reviews)
Auerspergstraße 61 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Exceptional service
Comfortable amenities
Great location
Cons:
High price point
Small room size in some cases

Categories

Cleanliness
9.36
Reviews mention cleanliness as excellent, particularly emphasizing its importance in providing a great hotel experience.
Service
9.93
Service is highlighted across multiple reviews as exceptional and attentive.
Location
9.57
Location is consistently praised for being convenient and quiet, close to attractions.
Room Quality
9.12
Rooms are spacious and well-appointed, though some concerns about small beds were noted.
Amenities
9.35
Amenities offered, including a sauna and steam room, were well-received.
Value for Money
8.51
High price point for some may detract from perceived value.
Food and Beverage
9.66
Breakfast quality and organic offerings received considerable praise.
Overall Experience
9.73
Overall experience is described as memorable and enjoyable, validating the hotel choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:09

Property Description

Charming Boutique Hotel with Unique Features

Family-Run Tradition: Experience the warmth of a family-run hotel spanning three generations, leading the way in the common good economy.

City Oasis: Enjoy a serene city garden, cozy terrace, and a city SPA in the vibrant Andräviertel, at Hotel & Villa Auersperg.

Culinary Delights & Wellness: Indulge in an organic breakfast buffet, vegan and gluten-free options available. Unwind at the Petit City Spa with sauna, steam bath, and massages by top therapists.

For an unforgettable stay in Salzburg, book now at Hotel & Villa Auersperg.

Important information:

Please note that the hotel is not accessible for disabled guests.

The breakfast buffet is served from 06:30 until 11:00 on weekdays. On weekends and public holidays, breakfast is available from 06:30 until 11:30, on request until 13:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SZG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 14 years old stay for € 32 per person per night when using an available extra bed.
    People 15 years old and over stay for € 47 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2694 reviews
Cleanliness: 9.36
Service: 9.93
Location: 9.57
Room Quality: 9.12
Amenities: 9.35
Value for Money: 8.51
Food and Beverage: 9.66
Overall Experience: 9.73
E
Elizabeth • family_with_children • us
10
Absolutely stunning facility. I would highly recommend.
Pros:

Beautifully decorated, unique, clean

Cons:

The TV in our room didn’t connect to apps- which made it challenging to watch something to relax.

2026-06-20 • via Nuitee
L
Limor • solo_traveller • il
7
Pros:

החדר מרווח מאוד, המקלחת מודרנית ומשופצת

Cons:

אין הנגשה, נאלצנו לסחוב מזוודות מאוד כבדות במדרגות. בחרנו מלון עם מעלית, ושילמנו יותר ממלונות אחרים בשביל שלא נצטרך להתמודד עם מדרגות. חבל שלא מצויין בבוקינג שיש 6-7 מדרגות בכניסה למלון, ועוד 3-4 מדרגות מהלובי למעלית, ואז, כדי להגיע לחדר שלנו, צריך לצאת מהבניין וללכת לבנין אחר, גם שם יש מספר מדרגות עד שמגיעים למעלית.
בכלל, הנגשה זה משהו שמאוד לא מודעים אליו באוסטריה. לאנשים מוגבלים לא מגיע להנות מחופשה?

רצפת העץ.בחדר ישנה, חורקת ודורשת החלפה מיידית. החדר מאוד ישן.

2026-06-20 • via Nuitee
O
Oded • solo_traveller • il
10
Pros:

Great service and with a friendly smile.

Cons:

Air condition not so good.

2026-06-18 • via Nuitee
A
Alex • family_with_children • us
10
Pros:

Sift beds and pillows, great breakfast. we especially loved the courtyard, it is great for both relaxing and working.

2026-06-18 • via Nuitee
G
Gert • couple • de
9
Pros:

außergewöhnlich reichhaltiges Frühstücksbuffet!
sehr freundliches und aufmerksames Personal!

2026-06-18 • via Nuitee
S
stacy • family_with_children • us
9
2026-06-18 • via Nuitee
S
Shlomi • solo_traveller • il
9
Charming with a but...
Pros:

A lovely hotel with a unique atmosphere and a great location close to the Old City. The spa is small but beautiful, and our room overlooking the garden was charming and inviting. The service throughout our stay was excellent.

Cons:

Unfortunately, we had a significant issue with the massage. We booked a full-body massage, but what we received did not even cover half of the body. The areas that were treated were handled professionally and well, but the overall experience was very disappointing. Had I known in advance that this was what the treatment would be like, I would not have booked it, especially not at that price.

We were told to wait for the manager, who was on vacation, to address the matter, but we did not want to delay our trip for that.

The hotel itself deserves the highest rating without question, but this incident significantly affected our experience and led me to lower my score. It's a shame.

2026-06-16 • via Nuitee
S
Stefan • couple • ch
10
top, gern wieder
Pros:

Sehr inspirierend und erholend, top Design, grossartiges Frühstück, exzellentes Restaurant

2026-06-16 • via Nuitee
F
farthingate • Couples
10
I would give it more than 5 stars if I could
Pros:

Once in a while I wish TA would allow you to give a score higher than 5. Last time that happened it was during a trip to Slovenia. This time it was our stay at Hotel Auersperg.
The hotel is a little out of the Old Town but within easy walking disrtance of all the sights and restaurants. Access from the airport is so easy by the number 2 bus which stops around the corner. We also used buses to go to St Gilgen and Schloss Hellbrunn using the free travel pass hotel guests in Salzburg are entitled to.
The staff are the key to any hotel and without exception they were friendly, polite and helpful. One commented that they are there to solve problems at any time of the day or night- what a fabulous attitude! We loved the fact that receptionists are not hidden behind a high desk but sit at low tables where you can chat more easily. Check in was really efficient and my birthday later in the week was remarked upon when checking my passport leading to a lovely note and drink in the room on my birthday ltself.
We had a superior garden view room which was spacious with a walk in wardrobe and lovely small seating area on the balcony overlooking the garden. The aircon is efficient once you understand that the windows have to be closed for it to operate properly.
Breakfast was a delight- lots of fruit, meat, cheeses as well as the option to order eggs.
One thing I particularly liked was the number of seating areas- in the lovely lounge, the garden or under cover outside the restaurant. The weather was varied during our stay but we always found somewhere to sit and read or enjoy a glass of Austrian wine. A special mention to Stephanie ( apologies if the spelling is wrong) who served us in the bar. She was so friendly and engaging yet professional. In many ways she summed up the Hotel Auersperg.

2026-06-15 • via Tripadvisor
H
Hans-Dieter • couple • de
9
2026-06-14 • via Nuitee
M
Martin • solo_traveller • gb
10
Good Quality Accommodation near to Station
Pros:

Nice location between station and pedestrian area. Hotel traditional but also modern. Restaurant was good for breakfast and dinner. Very good spa area

Cons:

Minor things only, e.g my room did not have a central light but several wall lights and lamps.

2026-06-14 • via Nuitee
P
Peder • couple • se
9
2026-06-14 • via Nuitee
I
Ilse • couple • nl
9
Je thuisvoelen in Salzburg!
Pros:

Fijne sfeer en sfeervolle inrichting van het hotel. De vriendelijkheid van alle medewerkers verdient een dikke pluim! De locatie is prettig, dichtbij alle bezienswaardigheden. Je had een parkeerplaats op het terrein van het hotel. Topontbijt!

Cons:

De prijs was redelijk hoog, maar je kreeg wel waar voor je geld!

2026-06-13 • via Nuitee
K
Kunz • couple • ch
10
2026-06-12 • via Nuitee
S
Sennhauser • couple • ch
9
2026-06-10 • via Nuitee
A
A537TIma_gorzatab • NONE
10
Favorite
Pros:

It's my favorit hotel.I was forth time there and hope will come again. Everything is great.I feel like home.Room, stuff, food and atmosphere.

2026-06-09 • via Tripadvisor
J
Jekaterina • extended_group • lv
10
Pros:

A wonderful boutique hotel with a perfect location. (Mirabelle palace 10 minutes walk). The courtyard is very charming and cozy. The room is comfortable and well designed. We really enjoyed our stay.

Cons:

Nothings

2026-06-09 • via Nuitee
M
Markus • couple • ch
9
Für uns ist das eine Topadresse
Pros:

Sehr geschmackvolles Ambiente. Nichts ist dem Zufall überlassen. Top Frühstück.

2026-06-09 • via Nuitee
T
Tamar • couple • de
5
Dass Geld nicht wert
Pros:

Sehr gut gelegen top Lage

Cons:

Bei der Anreise haben wir Zimmer bekommen, wo noch Gäste drin waren. Sowas hab ich noch nie erlebt. Obwohl wir bar bezahlt haben wurde trotzdem von Kreditkarte abgebucht. Personal Taniya sehr aufdringlich und unerfahren hatte sie keine Ahnung, was sie machte

2026-06-08 • via Nuitee
G
George • solo_traveller • ae
5
Cons:

The drain of the shower was partially blocked
The water came into the room
I had to dry the floor myself

2026-06-08 • via Nuitee