Hotel Infanta Isabel by Recordis Hotels

Hotels
8.6 (5592 reviews)
Plaza Mayor, 12 , Segovia , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food Quality
Cons:
Room Size
Old Facilities
Noise Isolation

Categories

Cleanliness
8.45
Positive mentions about cleanliness from several reviews, but a slight mention of small bathrooms impacts the score.
Service
8.95
Multiple reviews highlight the helpful and friendly staff, leading to a high score.
Location
9.15
Repeatedly praised for its excellent location in city center.
Room Quality
7.95
Mixed feelings; some mention comfort while others note small room size and uncomfortable mattresses.
Amenities
8.15
Some positive comments about amenities, but the lack of a smart TV as a downside.
Value for Money
8.65
Generally perceived as good value for the location, though some feel it is a bit pricey.
Food and Beverage
8.75
Breakfast is frequently mentioned as excellent, adding to the score.
Overall Experience
8.75
Overall great experiences shared by most guests, with a mix of minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Stunning Views and Exceptional Comfort
Located in Plaza Mayor with a view of Segovia Cathedral, Infanta Isabel by Recordis Hotels offers spacious rooms with modern amenities. Most rooms provide scenic views of Plaza Mayor, Calle Real, or the mountains. Enjoy free Wi-Fi, satellite TV, and a minibar during your stay.

Culinary Delights and Relaxation
Indulge in traditional Segovian cuisine, including the famous suckling pig, at the hotel restaurant. Unwind at the terrace bar or opt for room service for a cozy night in. The hotel offers a 24-hour reception for your convenience and the option to explore the city on a rented bicycle.

Explore and Experience
Immerse yourself in the rich history of Segovia by visiting the iconic Aqueduct just 400 meters away. With Madrid Airport within reach, make your stay at Infanta Isabel by Recordis Hotels a memorable one.

Important information:

If you are going to use the hotel's car park you have authorization to access the pedestrian area on the Plaza Mayor with your car.

Parking places are limited. The car park is open from 08:00 to 23:00 Monday to Saturday, and 09:00 to 23:00 on Sundays.

The hotel has baby baths available upon request. Please contact the property after booking for further information.

Please contact the property directly for more information about cots, extra beds and quadruple rooms.

Please note that extra beds and baby cribs must be confirmed by the accommodations beforehand. Contact the accommodations before arrival for further information.

When booking 5 rooms or more, or rooms with value higher than 500 EUROS, different policies and additional supplements may apply.
For additional information, contact the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    People 1 year old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5592 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.15
Room Quality: 7.95
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.75
J
Jeff • couple • gb
8
2nd time staying there ina beautiful city.
Pros:

Excellent location.

Cons:

Nothing

2026-06-13 • via Nuitee
C
Carlos • solo_traveller • co
8
2026-06-13 • via Nuitee
E
Eamonn • couple • ie
10
Great stay in a magical town.
Pros:

We had a room looking onto the main square: excellent!

Cons:

Bathroom drains acted up a little.

2026-06-13 • via Nuitee
J
José Ignacio • solo_traveller • uy
10
Pros:

Todo excelente

2026-06-12 • via Nuitee
B
Begoña • solo_traveller • es
9
2026-06-12 • via Nuitee
L
Leonarda • solo_traveller • it
10
Pros:

La posizione centralissima

Cons:

Tutto bene nulla da eccepire

2026-06-12 • via Nuitee
A
Alexandra • solo_traveller • ae
10
Amazing stay ! Good location. Very nice and friend staff.
Pros:

Very kind staff . Sorina is amazing and cordial with all guests . Amazing experience we had !

Cons:

Like all !

2026-06-12 • via Nuitee
J
JESUS • family_with_children • es
7
2026-06-12 • via Nuitee
A
Adriana • solo_traveller • ar
9
Excelente opcion de alojamiento
Pros:

Magnifica ubicacion en la Plaza Mayor. Todo se recorre caminando. Habitaciones amplias comodas , con te cafe y agua libre. Muy buena ambientacion. Personal muy amable

2026-06-12 • via Nuitee
Y
Yanson • family_with_children • ar
10
2026-06-12 • via Nuitee
J
Juliana • solo_traveller • ar
10
Lo recomiendo!
Pros:

Me gustó la ubicación, las instalaciones y el personal muy amable!!

2026-06-12 • via Nuitee
K
Ka wai • solo_traveller • hk
8
Good value
Pros:

Good value, good location,nice staff

2026-06-11 • via Nuitee
K
Kathryn • couple • gb
10
Great value for money and great location
Pros:

We chose this hotel as it offered valet parking. We just parked at the front door and handed over the keys. The following morning we asked for our car and it was parked in the plaza in front of the hotel. It wasn’t easy getting out of Segovia but we made it down the narrow roads and then out of town. Hotel room was quite pretty. We had room 104 which was a triple even though we booked a double so it was very spacious. Bed was comfortable and the room and ensuite bathroom was very clean. Best of all there was a fridge and a kettle in the room. The location was very central and ear plugs are recommended as there is some street noise. We had breakfast in a cafe at the side of the hotel for just over 7 euros for the 2 of us. Room was accessible by stairs and lift but the lift does get quite busy.

Cons:

It’s a bit awkward getting out of the shower as it is over the bath. An additional grab handle would help.

2026-06-11 • via Nuitee
C
Caroline • couple • gb
8
Perfect location
Pros:

Perfect location for exploring the city

Cons:

Have to keep windows closed to keep out the noise.

2026-06-11 • via Nuitee
P
Paula • couple • es
8
2026-06-11 • via Nuitee
I
INMACULADA • solo_traveller • es
10
Perfecto
Pros:

La insonorización de la habitación ya que al estar en la Plaza Mayor había mucho ambiente en la calle,la ubicación y la facilidad del servicio de aparcacoches me pareció una maravilla,la comodidad de las camas y almohadas, el trato del personal perfecto,la verdad que todo genial.

2026-06-11 • via Nuitee
L
LUIS MANUEL • couple • cr
9
Muy centrico. Muy buena presentación interior
Pros:

El ambiente del hotel y de la habitación

Cons:

Falta de variedad en el desayuno

2026-06-10 • via Nuitee
I
Italia • couple • it
9
2026-06-10 • via Nuitee
F
François • solo_traveller • fr
9
Pros:

L emplacement idéal près des restaurants et tout ce qu il y a à visiter

Cons:

Rien

2026-06-10 • via Nuitee
B
Branderhorst • couple • nl
8
2026-06-09 • via Nuitee