Hotel Infanta Isabel by Recordis Hotels

Hotels
8.6 (5528 reviews)
Plaza Mayor, 12 , Segovia , es

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food Quality
Cons:
Room Size
Old Facilities
Noise Isolation

Categories

Cleanliness
8.45
Positive mentions about cleanliness from several reviews, but a slight mention of small bathrooms impacts the score.
Service
8.95
Multiple reviews highlight the helpful and friendly staff, leading to a high score.
Location
9.15
Repeatedly praised for its excellent location in city center.
Room Quality
7.95
Mixed feelings; some mention comfort while others note small room size and uncomfortable mattresses.
Amenities
8.15
Some positive comments about amenities, but the lack of a smart TV as a downside.
Value for Money
8.65
Generally perceived as good value for the location, though some feel it is a bit pricey.
Food and Beverage
8.75
Breakfast is frequently mentioned as excellent, adding to the score.
Overall Experience
8.75
Overall great experiences shared by most guests, with a mix of minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:22

Property Description

Stunning Views and Exceptional Comfort
Located in Plaza Mayor with a view of Segovia Cathedral, Infanta Isabel by Recordis Hotels offers spacious rooms with modern amenities. Most rooms provide scenic views of Plaza Mayor, Calle Real, or the mountains. Enjoy free Wi-Fi, satellite TV, and a minibar during your stay.

Culinary Delights and Relaxation
Indulge in traditional Segovian cuisine, including the famous suckling pig, at the hotel restaurant. Unwind at the terrace bar or opt for room service for a cozy night in. The hotel offers a 24-hour reception for your convenience and the option to explore the city on a rented bicycle.

Explore and Experience
Immerse yourself in the rich history of Segovia by visiting the iconic Aqueduct just 400 meters away. With Madrid Airport within reach, make your stay at Infanta Isabel by Recordis Hotels a memorable one.

Important information:

If you are going to use the hotel's car park you have authorization to access the pedestrian area on the Plaza Mayor with your car.

Parking places are limited. The car park is open from 08:00 to 23:00 Monday to Saturday, and 09:00 to 23:00 on Sundays.

The hotel has baby baths available upon request. Please contact the property after booking for further information.

Please contact the property directly for more information about cots, extra beds and quadruple rooms.

Please note that extra beds and baby cribs must be confirmed by the accommodations beforehand. Contact the accommodations before arrival for further information.

When booking 5 rooms or more, or rooms with value higher than 500 EUROS, different policies and additional supplements may apply.
For additional information, contact the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 16 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    People 1 year old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5528 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.15
Room Quality: 7.95
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.75
J
Jose extended_group pr
9
2026-05-23 via Nuitee
C
Carmen solo_traveller es
10
2026-05-23 via Nuitee
C
Crangle couple es
7
All good, nice hotel in the middle of the old town
Pros:

Nice decor, very friendly receptionist, parking service

Cons:

We had a double room booked but got a room with extra mattress bed on the side, wasn’t nice as just a blank mattress.

2026-05-23 via Nuitee
S
Sam couple us
10
2026-05-22 via Nuitee
C
Christian solo_traveller br
8
2026-05-22 via Nuitee
A
Armen couple es
8
2026-05-22 via Nuitee
R
Rita couple gb
8
Perfect location
Pros:

Location excellent right on the main square across from the cathedral. Plenty of restaurants, bars and shops in the area

Cons:

The bathroom was dated. Modern white fitting with an old pink bathtub still in place instead of a walk in shower.

2026-05-22 via Nuitee
F
Françoise solo_traveller fr
10
Pros:

L'emplacement central, la gentillesse du personnel, le calme et la prise en charge de la voiture pour le parking.

2026-05-22 via Nuitee
G
GEORGIA solo_traveller gr
10
Pros:

Great location
Great smell throughout the building and room
Quite even though it was in the Plaza Mayor
Very nice room clean and nice little gifts

Cons:

The staff could be more welcoming and approachable, creating a warmer first impression for customers during the check in process.
Felt a little uncomfortable 😕

2026-05-22 via Nuitee
J
José Ricardo couple co
7
No volvería
Pros:

La ubicación

Cons:

Las instalaciones. Piso con gran desnivel, muy difícil noche

2026-05-21 via Nuitee
J
Jose couple ar
10
Para recomendar. Excelente
Pros:

La ubicación es excepcional. Valet parking!!!
Cómodo y muy limpio. Personal muy amable.

Cons:

Estuvo todo bien para

2026-05-21 via Nuitee
R
ROSANA couple si
10
Pros:

Lokacija hotela je izjemna, direktno na glavnem mestnem trgu. Hotel je v butičnem stilu, ker mi je bilo zelo všeč. Najina soba je biala zelo lepa, velika, čista in predvsem udobna. Urejena je bila v "lepem starinskem slogu" in gledala na glavno ulico, ki vodi do akvadukta Segovie.
Zajtrk je bil odličen, raznolik in predvsem si imel občutek, da je vse domače.
Ker sva potovala z avtomobilom je še dodatna prednost, da sva avtomobil parkirala pred hotelom in so nam ga oni odpeljeli v garažo in seveda prieljali nazaj, ko sva ga potrebovala.
Žal sva prenočila le 1 noč. Če bova še kdaj obiskala Segovio (ki naju je zelo navdušila), se zagotovo vrneva v ta hotel.

2026-05-21 via Nuitee
E
EMILIA solo_traveller cr
9
Pros:

Excelente ubicación,, en un costado de la Plaza Mayor, cerca de la catedral y otros puntos de interés.
La limpieza de la habitación excelente y el servicio brindado por Estrella.

Cons:

En los días en que estuvimos hizo bastante frío y no funcionó la calefacción, aunque consultamos en Recepción, no nos resolvieron el asunto.

2026-05-21 via Nuitee
W
WPAM couple nl
10
Zeer centraal gelegen hotel.
Pros:

Wat een heerlijk hotel midden op het plein Plaza Mayor. Je stapt de deur uit en staat middenin het historisch centrum. Personeel is behulpzaam, auto wordt naar een parkeerplek gebracht. De kamer was niet supergroot maar wel knus. Zo ook de ontbijtruimte

Cons:

Niets maar een gezellig terras aan de voorzijde zou een leuke uitbreiding kunnen zijn.

2026-05-20 via Nuitee
M
Mercia Belkis solo_traveller br
10
Pros:

De tudo, localização, gentileza dos funcionários, vagas para o carro.

2026-05-20 via Nuitee
L
Leslie Marquez solo_traveller ph
10
Pros:

Very good location just located in the city centre and only walking distance to the main attractions. Just near the shops. The room is comfortable and amenities are complete. Would recommend this hotel as good value for money.

2026-05-20 via Nuitee
M
Maria solo_traveller us
10
Wonderful!
2026-05-19 via Nuitee
P
Pilar solo_traveller es
8
2026-05-18 via Nuitee
T
Tatjana couple de
7
2026-05-18 via Nuitee
D
david barry couple gb
10
Lovely place with a great view of the square
Pros:

Wonderful location

2026-05-18 via Nuitee