Grand Hyatt Istanbul

Hotels
Grand Hyatt
9.2 (2145 reviews)
Harbiye Mah. Taskisla Caddesi No:1 34367, Sisli , Istanbul , tr

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Excellent service
Cons:
Cleanliness issues
High price compared to service

Categories

Cleanliness
8.6
Some reviews indicated issues with cleanliness, such as 'not very clean'.
Service
9.98
Many reviews praised the service staff, particularly mentioning exceptional service from staff members.
Location
9.61
The location is highlighted positively, with easy access to Taksim and other parts of Istanbul.
Room Quality
9.06
Generally good, but mentioned as a bit dated by a review.
Amenities
9.59
Amenities such as the restaurant and spa received positive comments.
Value for Money
8.55
Some reviews mentioned the hotel was expensive for the services offered.
Food and Beverage
8.6
Food options were good, but some found breakfast repetitive over several days.
Overall Experience
9.57
Overall positive experiences shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:00

Property Description

Luxurious Accommodation in the Heart of Istanbul

Modern Amenities for Your Comfort: Enjoy the outdoor pool, spa, fitness centre, and modern meeting rooms during your stay. The luxury rooms are decorated in light colours and feature marble bathrooms with a rain shower.

Culinary Delights and Cozy Atmospheres: Indulge in a wide culinary selection at '34' restaurant offering Turkish and Mediterranean cuisine. Relax at the Mezzanine Lounge & Bar or The Library Bar for a cozy atmosphere.

Relaxation and Recreation: Unwind at the Gaia Spa&Fitness Centre with modern spa treatments or enjoy a barbecue by the pool at the Gazebo. Don't miss out on the floodlit tennis court for some active fun.

Book your stay at Grand Hyatt Istanbul for a luxurious and unforgettable experience in the vibrant city of Istanbul.

Important information:

Grand Hyatt Istanbul offers airport shuttle service with a private limousine at a surcharge. Please inform the hotel in advance in order to benefit from this service. Contact details can be found on the booking confirmation.

Extra beds do not include breakfast service. Breakfast for extra bed is offered at an additional fee.

Guests are kindly requested to show the credit card used for reservation upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 7 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2145 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 9.06
Amenities: 9.59
Value for Money: 8.55
Food and Beverage: 8.6
Overall Experience: 9.57
F
Fearless63253701926 Family
10
Exceptional Long Term Luxury, a True Home Away from Home
Pros:

Our family has been residing at the Grand Hyatt Residences in Harbiye, Istanbul, since last November. The experience has been nothing short of exceptional, offering the perfect balance of five star luxury and residential comfort.

​We extend our highest commendations to the entire hotel staff. Across every department, the team consistently delivers an unparalleled level of professionalism, attentiveness, and seamless service that has made our long term stay entirely effortless.

​We would like to express a special note of appreciation to Ms. Ufuk at the SPA and every person in the SPA. MS Ufuk outstanding dedication, expertise, and personalized care have been a definitive highlight of our experience, embodying the very best of the Hyatt brand's hospitality standards.

​The prime location, immaculate accommodations, and world class service make this property an exemplary choice for extended stays.

To the management and every single staff member at the Grand Hyatt Istanbul, thank you for taking such magnificent care of my family over these past months. You have turned an extended stay into an unforgettable, seamless experience. We cannot recommend this property highly enough for both short visits and extended luxury stays.

2026-05-30 via Tripadvisor
D
Dovlet solo_traveller gb
10
2026-05-30 via Nuitee
D
Dzmitry couple uz
8
The hotel is great, but the service could be more attentive
Pros:

The hotel is in a very convenient location — not exactly in the historical center, but not on the outskirts either. It takes around 15 minutes to get to the main attractions, which is very comfortable. The outdoor pool is spacious, with plenty of available sunbeds throughout the day. There are also several restaurants and bars on site, including a shisha area.

Cons:

At the same time, there are a few points that could be improved:

1) The room was described as a “large room with sea view”; however, in reality it felt more like a partial sea view (no more than one third of the view).

2) On one of the mornings, the breakfast experience felt quite chaotic and unorganized: many guests arrived at the same time, there was no clear queue management, not enough available tables, and limited availability of soft drinks and some food items (although the situation improved the next day with additional tables).

3) The quality of dishes in the restaurants was inconsistent: some meals were overcooked (though replaced upon request), while others felt more like a small portion rather than a complete dish. The hotel team kindly offered a small compliment, which we appreciated, although we chose not to accept it.

2026-05-30 via Nuitee
G
Geniustopguest solo_traveller nl
7
Prachtige locatie met geweldig zwembad maar slechte sevice.
Pros:

Perfecte locatie, mooi gebouw, ruime en schone kamers en geweldig zwembad

Cons:

De service en (on)vriendelijkheid van het personeel. Dit is iets dat absoluut verbeterd moet worden. Er werden dagelijkse meerdere fouten gemaakt en er lijkt een gebrek aan goede organisatie en bemensing, vooral bij het ontbijtbuffet en bij de bar van het zwembad. Het ligt nu eerder op het niveau van 3 sterren, en zelfs bij 3 sterren heb ik vaak betere en meer vriendelijke service ervaren. Nu is het een chaos in de organisatie en taakverdeling en er heerst geen pro-actieve servicegerichte houding. Uitzondering hierop zijn de vriendelijke portiers buiten en in de bal en de vriendelijke schoonmaakster Hatice. Zij weten wel wat gastvrijheid en service is.

2026-05-30 via Nuitee
A
AShadmani Business London, England
10
A place for business and pleasure
Pros:

Exquisite service at prime location a place for business and pleasure
With very welcoming staff at reception Media Mina Emir .. Club Lounge lady was truly a star too
Pool guest service could do better

2026-05-29 via Tripadvisor
9
956shibanit Family
6
Slightly above Average for a 4 star property.
Pros:

Rooms are very aged. Amenities not provided unless you call and ask for toothbrush. Body lotions not replenished everyday. Simple things like that you expect at 4+ stars. Hotel needs a refurbishment.
Buffet breakfast is good. Aidanek, one of the staff, was very lovely and helpful.
Hammam was great though. Yonti the therapist was fantastic.

2026-05-29 via Tripadvisor
S
Saeed couple qa
8
2026-05-29 via Nuitee
S
shibani family_with_children sa
5
Very average.
Pros:

Hammam spa was excellent

Cons:

Rooms are very aged. Carpet is very old. AC did not function properly.
Lobby needs better lighting. Breakfast service is poor. The restaurant is understaffed.

2026-05-29 via Nuitee
S
Saeed couple qa
8
2026-05-29 via Nuitee
רנין solo_traveller il
10
Pros:

אהבנו הכל
בית מלון יפה מאוד
אני ממלצה לחברים
נחזור שוב ושוב

Cons:

הכל מושלם

2026-05-29 via Nuitee
P
Patricio couple ar
9
2026-05-29 via Nuitee
A
Arash solo_traveller gb
10
Exquisite service at prime location
Pros:

Location friendly staff club lounge room pool
Very welcoming staff except one at the sport club which was resolved by the assistant manager the rest were welcoming and accommodating
Media Mina Emir

Cons:

Probably language barrier at the sport club when I wanted to have a pool guest the extra bed could be firmer

2026-05-29 via Nuitee
F
fabiorY463OA Business
8
SPA
Pros:

I’ve had the best massage of my life with the terapeut Ms Yanti I strongly recommend her.

2026-05-28 via Tripadvisor
S
S2683ILnadiaa Couples
10
Amazing staff and stay
Pros:

Thank you Grand Hayyat for this amazing stay and special thanks to Fatih Hocaler and lamia for the amazing service and professional attitude.

2026-05-28 via Tripadvisor
A
ALEXANDRA solo_traveller ru
10
2026-05-28 via Nuitee
طلال couple sa
10
2026-05-28 via Nuitee
A
Alban couple de
7
2026-05-27 via Nuitee
A
atheerw2 Family
10
Verygood Hotel
Pros:

It's a very good hotel and I highly recommend it for the visitors to Istanbul.
Rooms are so neat and clean. Breakfast is verygood and so friendly staff. Thanks for Lamiya for the warm friendly welcoming.

2026-05-26 via Tripadvisor
couple gb
9
We came we saw we enjoyed our stay and won a cup utv
Pros:

People great friendly and hotel great

Cons:

The weather

2026-05-26 via Nuitee
E
Eva couple cz
5
Je vidět že hotel už má svoje nejlepší roky za sebou.Krásná zahrada s velikým pozemkem bazénem a tenisovým kurtem a posi
Pros:

Poloha

Cons:

Snídaně na úrovni 3* hotelu spíše kontinentální vodu nalévali u baru do sklenice kterou vám číšník přinesl ke stolu jídlo a ovoce se nedoplňovalo výběr jídla minimálni sýry témeř žádne.

2026-05-26 via Nuitee