Garner Hotel Pigeon Forge Downtown by IHG

Hotels
•
Garner
7.9 (3721 reviews)
114 Pickel Street , Pigeon Forge , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and neatness
Convenient location
Helpful staff
Cons:
Poor cleanliness
Inefficient management
Unpleasant amenities

Categories

Cleanliness
6.79
Many reviews mention cleanliness issues and a poorly maintained environment.
Service
9.26
General praise for staff being pleasant and helpful, despite some negative experiences.
Location
8.8
Conveient location was a common positive point, enhancing overall satisfaction.
Room Quality
7.75
Some rooms were described as beautiful but others had significant issues.
Amenities
7.78
Breakfast and other amenities received mixed reviews with improvement needed.
Value for Money
8.74
Several guests noted that despite flaws, overall value seemed fair for the price.
Food and Beverage
5.79
Breakfast quality was frequently criticized throughout multiple reviews.
Overall Experience
8.26
Mixed reviews overall, with some guests expressing a desire to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Convenient Location
Situated just off Highway 321, Hotel LeBlanc Best Western Signature Collection is a mere 3-minute stroll from Pigeon Forge Factory Outlet Mall and a short 5.4 km drive from the renowned Dollywood theme park.

Comfortable Accommodations
Each room at the hotel near the Convention Center comes equipped with a microwave, small refrigerator, and tea/coffee-making facilities. Guests can also enjoy free WiFi, a flat-screen cable TV, and complimentary toiletries during their stay.

Nearby Attractions
Within close proximity to popular attractions like Dolly Parton's Stampede, the Titanic Museum, and Miracle Theatre, guests at Hotel LeBlanc have easy access to entertainment options. Plus, the convenience of being just a 10-minute drive from Dollywood adds to the appeal.

Book your stay at Hotel LeBlanc Best Western Signature Collection now to experience comfort and convenience at its finest!

Important information:

Please note that housekeeping is currently unavailable during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 3721 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 5.79
Overall Experience: 8.26
M
Murray • solo_traveller • us
1
2026-09-17 • via Nuitee
J
Jeffry • solo_traveller • us
10
Pros:

The entire staff was fantastic. Always watching them be busy cleaning taking care of guest.

2026-09-14 • via Nuitee
J
Jazmine • couple • us
3
2026-09-14 • via Nuitee
D
DeAirrus • solo_traveller • us
5
Pros:

Friendly

Cons:

No shower door

2026-09-13 • via Nuitee
B
Brandon • couple • us
8
It was fun.
Pros:

That it was close to everything via walking distance.

Cons:

N/a

2026-09-13 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

The staff was awesome. Nice room and the bed was comfortable

Cons:

The floor was really dirty

2026-09-03 • via Nuitee
H
Haley • couple • us
5
It was okay for the price we paid and the location.
Pros:

The location was nice.

Cons:

The bed, there was wires sticking out of the wall, the shower leaked water all over the floor because it’s taped. The sink sprays water everywhere. The room smelled weird.

2026-09-02 • via Nuitee
R
Rebecca • family_with_children • us
8
Would have been a five star due to cleanliness, updates, breakfast and comfort; however thin wall decrease the rating.
Pros:

Great location, great price. Updates from previous owners were great. Room was clean. Bed and pillows were very comfortable. Breakfast was decent but considering it was included with the stay it was great ( scrambled eggs, cheese, sausage, bacon, oatmeal, fruit, yogurt, bread, bagels, muffins, coffee, juice, hot chocolate).

Cons:

Walls were very thin we could hear the radio playing most of the night from another room.

2026-08-31 • via Nuitee
K
Karl • couple • us
8
2026-08-31 • via Nuitee
D
Deanna • couple • us
7
2026-08-31 • via Nuitee
D
Debbie • couple • us
10
2026-08-29 • via Nuitee
B
Bailey • solo_traveller • us
10
2026-08-28 • via Nuitee
T
Tammy • family_with_children • us
9
Nice comfortable stay
Pros:

The room was clean and comfortable. The staff was friendly and helpful. Small breakfast which was good. Would stay again.

2026-08-27 • via Nuitee
K
Karen • solo_traveller • us
9
Pros:

Mid strip and easy access to Convention center and restaurants, attractions, front desk staff helpful and friendly.

Cons:

No adverse experience.

2026-08-27 • via Nuitee
A
Atkinson • couple • us
10
Pros:

Breakfast was good, staff was nice and beds were comfortable.

2026-08-25 • via Nuitee
H
Halena • extended_group • us
10
Very nice!
Pros:

Well kept and clean. Felt safe.

Cons:

Mattress but only because I need a firm one for my back.

2026-08-24 • via Nuitee
T
Todd • solo_traveller • us
10
Pros:

Cleanliness, easy to access, close to attractions

Cons:

Nothing

2026-08-23 • via Nuitee
M
Mike • couple • us
10
Hope to stay there next year.
Pros:

Breakfast was great 😊

Cons:

Every thing was first class

2026-08-22 • via Nuitee
L
Lynda • couple • us
10
2026-08-20 • via Nuitee
J
Jinnifer • solo_traveller • us
10
Would stay here again
Pros:

Staff was friendly and accommodating

Cons:

Nothing

2026-08-20 • via Nuitee