Garner Hotel Pigeon Forge Downtown by IHG

Hotels
•
Garner
7.9 (3680 reviews)
114 Pickel Street , Pigeon Forge , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and neatness
Convenient location
Helpful staff
Cons:
Poor cleanliness
Inefficient management
Unpleasant amenities

Categories

Cleanliness
6.79
Many reviews mention cleanliness issues and a poorly maintained environment.
Service
9.26
General praise for staff being pleasant and helpful, despite some negative experiences.
Location
8.8
Conveient location was a common positive point, enhancing overall satisfaction.
Room Quality
7.75
Some rooms were described as beautiful but others had significant issues.
Amenities
7.78
Breakfast and other amenities received mixed reviews with improvement needed.
Value for Money
8.74
Several guests noted that despite flaws, overall value seemed fair for the price.
Food and Beverage
5.79
Breakfast quality was frequently criticized throughout multiple reviews.
Overall Experience
8.26
Mixed reviews overall, with some guests expressing a desire to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Convenient Location
Situated just off Highway 321, Hotel LeBlanc Best Western Signature Collection is a mere 3-minute stroll from Pigeon Forge Factory Outlet Mall and a short 5.4 km drive from the renowned Dollywood theme park.

Comfortable Accommodations
Each room at the hotel near the Convention Center comes equipped with a microwave, small refrigerator, and tea/coffee-making facilities. Guests can also enjoy free WiFi, a flat-screen cable TV, and complimentary toiletries during their stay.

Nearby Attractions
Within close proximity to popular attractions like Dolly Parton's Stampede, the Titanic Museum, and Miracle Theatre, guests at Hotel LeBlanc have easy access to entertainment options. Plus, the convenience of being just a 10-minute drive from Dollywood adds to the appeal.

Book your stay at Hotel LeBlanc Best Western Signature Collection now to experience comfort and convenience at its finest!

Important information:

Please note that housekeeping is currently unavailable during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 3680 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 5.79
Overall Experience: 8.26
E
Edward • couple • us
8
Quiet and easy access to everything
Pros:

Was better than expected.everything tasted good.

Cons:

All was ok

2026-07-25 • via Nuitee
M
Madison • couple • us
10
2026-07-25 • via Nuitee
G
gaylord • solo_traveller • us
9
2026-07-24 • via Nuitee
M
Melony • couple • us
10
Wonderful.
Pros:

Everything

2026-07-24 • via Nuitee
D
Darius • family_with_children • us
10
2026-07-23 • via Nuitee
R
Raynelle • extended_group • us
7
It’s was okay for what we needed and the price was great
Pros:

Clean and friendly staff

Cons:

Bathrooms were very small and limited breakfast options

2026-07-21 • via Nuitee
A
Andrew • family_with_children • us
9
2026-07-20 • via Nuitee
S
Sexton • family_with_children • us
8
2026-07-19 • via Nuitee
L
Linh • couple • us
5
2026-07-18 • via Nuitee
K
Kimberly • solo_traveller • us
9
I would stay again
Pros:

Breakfast was good, after 1am the hotel is quiet. Great staff, comfortable beds. Clean, well stocked, knowledgeable!

Cons:

The internet was awful.it was out more than it worked. Didn't work at all at night the week I was there.

2026-07-16 • via Nuitee
A
Andy • family_with_children • cn
9
Fantastic. Will stay again if we visit Pigeon Forge again.
Pros:

We enjoyed it all, but the breakfast really stood out.

2026-07-16 • via Nuitee
S
Susanne • family_with_children • us
10
Highly recommend this hotel!
Pros:

Loved this property. Great location, staff, and price!!

Cons:

Nothing. We loved it all!

2026-07-16 • via Nuitee
M
melinda • couple • us
10
2026-07-13 • via Nuitee
R
Rachel • family_with_children • us
8
2026-07-13 • via Nuitee
S
Steven • family_with_children • us
10
2026-07-08 • via Nuitee
K
Kielman • solo_traveller • us
2
Pros:

Nothing

Cons:

Room was to small for the price and the bathroom was to small. Had to ask for towels and would not clean room or collect trash. Wife fell in the bathroom while taking a shower and drying off to small to move around. Breakfast was lousy, watered down eggs, greasy sausage and bacon. Beds uncomfortable. It was supposed to be 25th anniversary trip it's just a bad hotel. This hotel should not be apart of IHG network. People smoking dope in hallways and rooms, it's just a bad hotel.

2026-07-07 • via Nuitee
A
Amber • family_with_children • us
8
Affordable and clean!
Pros:

Very clean and affordable

Cons:

Parking is a little tricky if you arrive later in the evening. We ended up parking and walking to several destinations so we didn't have to park in the darker parking

2026-07-06 • via Nuitee
D
Daytona • couple • us
8
Very nice clean place,very friendly staff! I would stay here again.
Pros:

Very convenient to walking distance to stores, food, rides & gift shops, very close to the Island!

2026-07-06 • via Nuitee
Z
Zelei • family_with_children • us
8
We thought it was okay. Staff was very friendly and helpful. Not having a pool was a turn off. We like the location of t
Pros:

Good location

Cons:

No carpet in hotel room. Room felt small. Breakfast was not good!

2026-07-06 • via Nuitee
K
Keisbep • solo_traveller • us
4
No cumplió mis espectativas
Pros:

La ubicación

Cons:

Sábanas sucias vestíbulo sucio habían pelos genitales en la regadera le dejé una propina dos días continuos a la camarera y no hizo su trabajo (cuando se supone que sin propina debería hacerlo) no rellenó el jabón de ducha no rellenó el acondicionar de cabello no rellenó el papel higiénico nunca, tuve que pedírselo me alojé 5 noches y lo único agradable de la habitación era el televisor y los canales, había moho en el techo moho en la pared y el baño olía a orina porque en 5 noches no se le hizo una limpieza decente, la recepcionista fue muy amable al momento de la
Llegada y de la despedida!

2026-07-05 • via Nuitee