Garner Hotel Pigeon Forge Downtown by IHG

Hotels
•
Garner
7.9 (3666 reviews)
114 Pickel Street , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and neatness
Convenient location
Helpful staff
Cons:
Poor cleanliness
Inefficient management
Unpleasant amenities

Categories

Cleanliness
6.79
Many reviews mention cleanliness issues and a poorly maintained environment.
Service
9.26
General praise for staff being pleasant and helpful, despite some negative experiences.
Location
8.8
Conveient location was a common positive point, enhancing overall satisfaction.
Room Quality
7.75
Some rooms were described as beautiful but others had significant issues.
Amenities
7.78
Breakfast and other amenities received mixed reviews with improvement needed.
Value for Money
8.74
Several guests noted that despite flaws, overall value seemed fair for the price.
Food and Beverage
5.79
Breakfast quality was frequently criticized throughout multiple reviews.
Overall Experience
8.26
Mixed reviews overall, with some guests expressing a desire to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Convenient Location
Situated just off Highway 321, Hotel LeBlanc Best Western Signature Collection is a mere 3-minute stroll from Pigeon Forge Factory Outlet Mall and a short 5.4 km drive from the renowned Dollywood theme park.

Comfortable Accommodations
Each room at the hotel near the Convention Center comes equipped with a microwave, small refrigerator, and tea/coffee-making facilities. Guests can also enjoy free WiFi, a flat-screen cable TV, and complimentary toiletries during their stay.

Nearby Attractions
Within close proximity to popular attractions like Dolly Parton's Stampede, the Titanic Museum, and Miracle Theatre, guests at Hotel LeBlanc have easy access to entertainment options. Plus, the convenience of being just a 10-minute drive from Dollywood adds to the appeal.

Book your stay at Hotel LeBlanc Best Western Signature Collection now to experience comfort and convenience at its finest!

Important information:

Please note that housekeeping is currently unavailable during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 3666 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 5.79
Overall Experience: 8.26
C
Chase • solo_traveller • us
10
2026-05-22 • via Nuitee
L
Levans • family_with_children • us
5
2026-05-21 • via Nuitee
M
Montgomery • couple • us
10
Pros:

Room extremely clean. Bed very comfortable.

2026-05-19 • via Nuitee
T
Tina • solo_traveller • us
10
Pros:

The faculty was very clean. Very nice hotel.

Cons:

The light on the wifi router in the room was pretty bright at night. Bright blue even with all the lights out . Not a deal breaker, just kind of annoying

2026-05-18 • via Nuitee
M
Martha • couple • us
10
2026-05-16 • via Nuitee
P
Perry • family_with_children • us
9
2026-05-15 • via Nuitee
P
Perry • family_with_children • us
9
I had 3 rooms and they put them together with sweet style for two of the rooms which was nice! Really enjoyed the staff
Pros:

Location, breakfast, and staff were amazing.

Cons:

Rooms were a little small but updated.

2026-05-15 • via Nuitee
B
Brandi • couple • us
10
The hotel was nice and a really good value. Everything was clean. I really enjoyed my stay.
Pros:

Conveniently located

Cons:

Smaller parking lot

2026-05-09 • via Nuitee
D
Donald • solo_traveller • us
9
2026-05-07 • via Nuitee
K
Ken • couple • us
8
Pros:

Convenient for the price

Cons:

Parking and breakfast

2026-05-02 • via Nuitee
J
Jenny • solo_traveller • us
10
It was wonderful
Pros:

Everyone on staff were very pleasant and accommodating

Cons:

Nothing

2026-04-29 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

The staff was super friendly and our room was very clean

Cons:

We loved it all! Only thing I didn’t like was the parking lot

2026-04-27 • via Nuitee
R
Rollheiser • solo_traveller • us
10
2026-04-26 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-04-21 • via Nuitee
K
Katie • solo_traveller • us
10
Great spot and value
Pros:

Good location with access to back roads vs main drag of PF. We didn’t realize it was Rod Run when we booked a random trip to PF and it was great to not have to sit in traffic and access back roads to get where we wanted to go. Easy to get checked in and had that good hotel smell.

Cons:

Parking is a little congested. You park Under the hotel.

2026-04-19 • via Nuitee
W
wagner • solo_traveller • us
3
2026-04-13 • via Nuitee
M
Mallory • family_with_children • us
9
2026-04-10 • via Nuitee
A
Ashley • family_with_children • us
9
Nice room, good location, would sleep there again.
Pros:

Rooms were nice, bed was comfy, plenty of pillows.

Cons:

Not even a real issue, but there was no trash can in the room other than the small one in the bathroom. Breakfast could've been a little better, but neither are deal breakers for us.

2026-04-05 • via Nuitee
S
Shiho • family_with_children • us
5
2026-04-02 • via Nuitee
M
Markus • extended_group • us
10
Pros:

Alexandra was the best! Such a nice and lovely person!

2026-04-02 • via Nuitee