The Anndore House, part of JDV by Hyatt

Hotels
Joie De Vivre
8.8 (1303 reviews)
15 Charles Street East , Toronto , ca

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Occasional odors
Restaurant service delays

Categories

Cleanliness
8.34
Several reviews praised the cleanliness, though concerns of odors were mentioned.
Service
9.31
Multiple reviews highlighted friendly and accommodating staff.
Location
9.35
Guests frequently noted the great location with easy access to attractions.
Room Quality
8.8
Room quality was generally well-received, though some minor complaints were noted.
Amenities
8.83
Amenities were satisfactory, but some guests mentioned additional fees.
Value for Money
8.79
Many guests felt they received good value for their stay.
Food and Beverage
7.84
Positive remarks about food quality, but some service issues at the restaurant were noted.
Overall Experience
9.11
Overall, guests expressed a strong intent to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:08

Property Description

Luxurious Accommodation
Indulge in stylish guest rooms with modern amenities like free WiFi, flat-screen TVs, and vinyl record players. The en suite bathrooms offer a touch of luxury with rainforest showers and plush bathrobes.

Culinary Delights
Savour unique culinary experiences at Hot Black Coffee and Constantine. Start your day with artisanal coffee and pastries, and end it with exotic Mediterranean-inspired dishes at the on-site restaurant.

Convenient Amenities
Benefit from valet parking, room service, laundry, and a 24-hour front desk. The hotel also features an on-site barbershop for your grooming needs.

Experience the epitome of sophistication and convenience at The Anndore House. Book now for an unforgettable stay in downtown Toronto.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1303 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
G
Gabriel solo_traveller do
9
2026-07-23 via Nuitee
E
Edith couple ca
10
2026-07-23 via Nuitee
U
Uri couple us
9
Great hotel - this is my 2nd time here, but overpriced
Pros:

Great location, great hotel - very clean and well designed.
Friendly staff.

Cons:

A bit overpriced.
Breakfast was not amazing (but OK).
I also wish they had some breakfast to-go boxes for early birds that are starting their day early, especially in weekends where they start serving breakfast very late.

2026-07-22 via Nuitee
H
Heorhii solo_traveller ua
7
2026-07-21 via Nuitee
Q
Qais solo_traveller de
6
2026-07-21 via Nuitee
M
Matthieu solo_traveller ch
9
Pros:

Bien situé
Calme
Propre

2026-07-20 via Nuitee
B
Berencsi family_with_children ca
9
It was a quick trip but we still got time to relax and enjoy our stay!
Pros:

The building is beautiful inside, the rooms were so comfortable, didn't feel like I was in a regular hotel room. We absolutely loved that they provided free reusable containers of water and very prompt when bringing up extra towels that they suggested at checking.
Checking in and out was very quick. Security cards for the elevators was nice.

Cons:

The restaurant was a bit pricey and not a lot of options for us when it came to brunch. Would have liked room service for brunch but couldn't figure out how to do it so we just ordered out and had it delivered.

2026-07-20 via Nuitee
J
Julian couple at
9
2026-07-20 via Nuitee
J
Jennifer solo_traveller de
7
Cons:

I chose this hotel based on guest reviews recommending it for solo travelers, particularly praising the friendly, helpful staff. Unfortunately, I was underwhelmed. Every time I asked for something, the staff made me feel like a nuisance. Given the price and the lack of any warm, welcoming feeling, I’d rather book a larger chain hotel in downtown Toronto next time.

2026-07-20 via Nuitee
D
Dayana couple ae
10
2026-07-20 via Nuitee
A
Arina family_with_children ca
10
Pros:

Clean, modern

Cons:

Small rooms, not ready for check in time

2026-07-19 via Nuitee
D
Dharini solo_traveller in
10
Super comfortable, clean, and well designed
Pros:

The decor was lovely, understated yet stylish and so spacious
The place was super clean and comfortable and the staff lovely

Cons:

nothing! everything was really nice

2026-07-18 via Nuitee
P
Paul and Shari couple ca
10
Posh and beautiful hotel.
Pros:

I desperately want a Smeg kettle because of you, and loved the retro feel with modern amenities.

Cons:

Restaurant bites were just ok for the price.

2026-07-18 via Nuitee
J
Jeff solo_traveller us
10
2026-07-18 via Nuitee
R
Raul family_with_children ch
8
2026-07-18 via Nuitee
N
Nicole couple ca
10
Stylish stay at a great price
Pros:

Very nice rooms. Stylish and comfortable!

2026-07-17 via Nuitee
U
Udia couple ca
9
2026-07-16 via Nuitee
A
ANA CLAUDIA couple br
10
2026-07-16 via Nuitee
E
Ekaterina solo_traveller us
10
Pros:

Everything was outstanding!

Cons:

Nothing to change

2026-07-15 via Nuitee
N
Neil family_with_children gb
10
Excellent hotel throughly recommend to anyone staying in the Toronto area.
Pros:

Great hotel, with some of the best staff we have encountered in Ontario. Quality breakfast, very comfy beds and easy access to subway to downtown.

Cons:

Nothing really.

2026-07-15 via Nuitee