The Anndore House, part of JDV by Hyatt

Hotels
•
Joie De Vivre
8.7 (1209 reviews)
15 Charles Street East , Toronto , CA

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent location near metro and shops
Comfortable, creatively designed rooms
Outstanding restaurant and included breakfast
In-house amenities (bar, coffee shop) and in-room filtered water
Consistently good housekeeping
Cons:
Mandatory $150 deposit reported by some guests
Worn plywood/gluelam furniture and some dated fixtures
Difficult vehicle/taxi access in front of hotel
Noisy AC; at least one guest given an occupied room on arrival
Poorly maintained main-floor washrooms mentioned
Nearby homeless shelter can make walking late at night less desirable
Low shower pressure reported by one guest

Categories

Cleanliness
8.3
Generally praised as clean with strong housekeeping, though some noted poorly kept main-floor washrooms that detracted from impressions.
Service
9.2
Staff repeatedly described as friendly, exceptional and attentive (front desk, bar staff and housekeeping highlighted).
Location
9
Excellent central location close to the metro, shops and restaurants; convenient for getting around although vehicle/taxi approach can be awkward and proximity to a shelter was mentioned as a nighttime concern.
Room Quality
7.6
Rooms are comfortable and creatively designed, but some guests reported noisy AC, being given an occupied room on arrival, and worn plywood/gluelam furniture that reduced perceived quality.
Amenities
8.9
Strong on in-house amenities: restaurant, bar, coffee shop, included breakfast, and generous in-room filtered water; nearby undercover parking available.
Value for Money
8
Mixed signals: several guests called it great value, but others noted rising prices and an unexpected $150 deposit which felt unnecessary or distrustful.
Food and Beverage
9.1
Food and drink repeatedly praised—restaurant meals and included breakfast described as exceptional; bar service noted as attentive.
Overall Experience
9.5
Overall very positive stays and repeat visits driven by service, location and food; minor issues (furniture wear, deposit, occasional maintenance) did not dominate guests' impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Accommodation
Indulge in stylish guest rooms with modern amenities like free WiFi, flat-screen TVs, and vinyl record players. The en suite bathrooms offer a touch of luxury with rainforest showers and plush bathrobes.

Culinary Delights
Savour unique culinary experiences at Hot Black Coffee and Constantine. Start your day with artisanal coffee and pastries, and end it with exotic Mediterranean-inspired dishes at the on-site restaurant.

Convenient Amenities
Benefit from valet parking, room service, laundry, and a 24-hour front desk. The hotel also features an on-site barbershop for your grooming needs.

Experience the epitome of sophistication and convenience at The Anndore House. Book now for an unforgettable stay in downtown Toronto.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.7
Based on 1209 reviews
Cleanliness: 8.3
Service: 9.2
Location: 9
Room Quality: 7.6
Amenities: 8.9
Value for Money: 8
Food and Beverage: 9.1
Overall Experience: 9.5
J
James • solo_traveller • ca
9
2026-10-30 • via Nuitee
A
Anthony • couple • au
9
My usual place to stay in Toronto
Pros:

The quirkiness of the rooms, tastefully done, feeling high end industrial but not super expensive furnishings or surfaces. The products in the room are great, best hand wash ever (even bought some to take away). Free large bottles of filtered water in the room, one even in the fridge, all filled in house. Staff that greet you with a hello, front desk and housekeeing. A reasonably priced undercover garage across the street

Cons:

over the years the price has increased, but I am just cheap, all hotels have become expensive, but I still stay here.

2026-10-27 • via Nuitee
A
Alex • couple • gb
9
2026-10-27 • via Nuitee
K
Kaili • extended_group • ky
10
Big rooms
Pros:

Super lovely staff and a great stay. Rooms were big and fit four of us comfortably. Such a great stay

2026-10-24 • via Nuitee
J
Jean Jacques • couple • fr
9
2026-10-22 • via Nuitee
M
Maria • extended_group • us
7
Cons:

At arrival they gave me an occupied room. AC noisy

2026-10-22 • via Nuitee
D
Daoping • couple • us
8
Good hotel to Stay, If No Deposit Required.
Pros:

Location, cleanesss.

Cons:

We were asked to deposit $150 when checked in. Unnecessary, feeling being untrusted.

2026-10-21 • via Nuitee
A
Angela • solo_traveller • us
10
Great value. Exceptional employees
Pros:

The front staff where absolutely exceptional meeting my needs and so friendly and pleasant to work with.

2026-10-20 • via Nuitee
L
Lynn • couple • gb
7
2026-10-20 • via Nuitee
G
Gilles • couple • ch
8
2026-10-19 • via Nuitee
S
Scott • couple • ca
8
2026-10-19 • via Nuitee
C
Claire • solo_traveller • gb
9
2026-10-14 • via Nuitee
Y
Yukiko • couple • jp
7
Pros:

広々とした室内で、とても清潔でした。モダンな床のタイルや、室内の装飾が都会的な雰囲気でした。駅からとても近く、薬局やダララマ、24時間営業のスーパーも近くて助かりました。

2026-10-13 • via Nuitee
G
Grant • couple • au
8
Supremely comfortable with great food inhouse
Pros:

Clever room design/layout, restaurant food exceptional

2026-10-13 • via Nuitee
P
Pamela • couple • us
10
A nice location with easy access to shopping, restaurants and the metro.
Pros:

Easy access to the Metro.

Cons:

Unique rooms with personality

2026-10-11 • via Nuitee
M
Morvarid • family_with_children • ch
10
2026-10-11 • via Nuitee
A
Angela • couple • ca
8
Pros:

Everyone was friendly and helpful, Masha in the bar made our stay by being extra attentive and kind. The location was excellent for getting anywhere in the city. The included breakfast was perfect. Our room was also comfortable, although the pillows are kind of tough.

Cons:

I can’t give a 10 because the poorly kept washrooms on the main floor made a very bad impression of lack of care. Such as small thing to maintain that goes a long way.

The plywood furniture in the room is interesting and matches the decor concept, but unfortunately is looking very worn and takes away from the overall feel of the place.

2026-10-10 • via Nuitee
C
Chris • couple • us
9
2026-10-09 • via Nuitee
P
Patricia • solo_traveller • gb
9
Very comfortable hood location
Pros:

Good location

Cons:

Hard to find by taxi driver

2026-09-19 • via Nuitee
F
Fiona • couple • nz
9
A lovely boutique hotel so friendly and comfortable
Pros:

Anndore House is within two blocks of the underground, close to Bloor St and easy access to downtown. We loved the decor and the staff were thoroughly lovely. We ate at the restaurant and had a beautiful meal. We had cocktails at the bar. Very chill vibe and just what we wanted! We stayed 5 nights and we were impressed with the housekeeping team. Not one hiccup!

Cons:

Initially the Hotel was hard to approach with a vehicle as it’s a one way street with not much space in front but once you know this you can sort it out.
I didn’t really like the gluelam look of the cabinets in our room but they were functional. They didn’t really go with the rest of the room. A small thing I know. The circle mirror in our bath room was mounted on a nasty piece of wood that had previously been square. 😕

2026-09-18 • via Nuitee