Extended Stay America Suites Sacramento Northgate

I couldn't check in

Todo. Pero ya abia pagado no tenía obcion

Sketchy people loitering about the grounds; noise from other people and animals all night; my room was dingy and the linens were stained. This property did not feel like a safe place to stay.

Fraud. The booking was for $83, paid by credit card before I arrived. At check-in and additional so-called refundable $72 was charged. The form-fit sheet would not stay put on the bed. There was no kitchen ware.
No more Motel6 for me

Que no tienen disponibilidad
Mi targeta no funcionó para entrar y nisikiera me kede a dormir por no poder abrir la puerta tuve q buscar otro hotel

Plugs are not good, bad area, room not very clean. Not recommended.

Poor communication with staff. We tried to explained he not understanding us. Plus I was upset their no maid service he said one time a week I said what? I had to leave dirty towels in bathroom.. he said if we bring towels will give us a new one… oh well..

It. Was. Filthy. Floors turned your feet BLACK. Little to no bathroom products, even tho the ad said there would be. Available (paid extra for) kitchen products available. Extra fee for 'cleaning'(???) AND a utility charge(!!!) I wasn't moving in, I was there for 2 nights! WTHeck??? Funky cable TV, where you couldn't see (on the guide) what the heck was on! Never seen that before. The microwave wasn't broken, but it should NEVER be used. It was melted and missing coating on the inside!
I've stayed at this exact location before. It was totally acceptable nice 5-6yrs ago..
This place, for the PRICE(!!!) IS NOT WORTH IT.

I believe i am due a refund or something. It was really gross staying here.

Cuisine non utilisable car rien dans les placard. Le lit très fatigué sentions les ressorts. Annule la seconde nuit car n avons pas pu dormir avant 2h00 du matin, un couple se disputer à l extérieur, les gens prennent des douches à 2h00 du meringue et c est très mal insonoriser et les enfants courent dans les corridors. Demandons une compensation étant client niveau 3. Retirer cet établissement de votre liste car fortement à déconseiller.

I don’t like anything from the hotel

I’m not even sure where to start pertaining to the facility itself. Whether it’s by mentioning the dead rats laying around the property, all of the broken down cars with people doing meth and other drugs in them while they’re completely passed out for hours on end.

Trash was all over the complex. People went through it throughout the evening and was trashed by the next morning. We got charged a $10 cleaning fee for them to only Clean our room on checkout day?. Our room was FILTHY. Pillow cases all dirty, sheets disgusting, the mattress protectors were stained with all kinds of weird bodily fluids. RATS running through the room.

My ladies were terrified of all the weird folks around the property asking us for money, harassing us for food, and offering to sell us drugs. Housekeeping only comes upon request, and I had to make several trips to get us actual
Clean linens. Lastly, our room cards deactivated nearly 100+ times, and finding out the cards turn off at 2pm everyday was the final straw because it wasn’t even disclosed to us when I checked in.

Sadly there were a ton of OD calls for drug usage in the complex, along with child welfare showing up numerous times. The place smells like a moldy Italian restaurant. The employees DO not clean the rooms, my partner and I spent over $100 on cleaning supplies and it still wasn’t enough. This was the WORST hotel I’ve ever stayed at and I fully expect a large portion of my money returned due to the disgusting nature of this property.

Even after discovering the rats running between the foundation, they only offered to move us on the opposite end in the same style of room, with the same holes drilled into the foundation allowing the rats to run around in the first place. Sacramento County Sanitation explained that we should have been offered a transfer of stay, or full refund.