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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Tennis court
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Bowling
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Designated smoking area
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Shared lounge/TV area
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Minimarket on site
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ATM/cash machine on site
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Heated pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Outdoor fireplace
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Pet bowls
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Fence around pool
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Tennis equipment
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Amenities
Sonesta ES Suites New Orleans Convention Center offers a range of upscale amenities including a tennis court, fitness centre, and barbecue facilities. Guests can also enjoy the outdoor pool and 24-hour front desk service for added convenience.
Comfortable Accommodations
The hotel's units feature modern furnishings with a seating area, flat-screen TV, and some rooms even come with a fully equipped kitchen. Each room includes a private bathroom with complimentary toiletries and a hair dryer for a comfortable stay.
Convenient Location
Located in the vibrant Arts-Warehouse District, the hotel is just a short distance from popular attractions like the Morial Convention Center and Bourbon Street. With Caesars Superdome and the airport nearby, Sonesta ES Suites offers both leisure and business travelers a prime location to explore the city.
Experience luxury and convenience at Sonesta ES Suites New Orleans Convention Center.
- Sonesta Hotels are now allowing pets. When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $150 for all longer stays. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Location free breakfast
Location was ok but further out from the main touristy bits than hotels like the Sheraton or Hilton garden (about 7-8 min walk to these locations). The room was clean enough but could do with updating. The food at breakfast was nice, but an odd arrangement compared to other hotels. The coffee machine in the room was nice. Reception staff were friendly enough. The actual character of the building was nice and could be really chic if done well (but isn’t currently).
The breakfast set up was strange and the breakfast staff were not particularly friendly to tourists, but seemed very relaxed and pleasant with locals. The room was clean but shabby and there were a number of broken things: a cupboard door handle wasn’t screwed on properly, the shower knobs were coming off the wall and the outlet for the WiFi was also coming off the wall. The WiFi went off after a day and didn’t come back on. The double beds were very small. The pool area needs more loungers and parasols. In the evening there were groups of younger adults around the tennis court / pool / bbq area monopolizing the space and smoking weed, making it unusable for anyone else. We didn’t spend a huge amount of time in the room so we made-do, but I wouldn’t stay here again.
Staff
The room had an odor
The beautiful courtyard! My grandchildren especially loved the pool and pickle ball court. Breakfast was delicious with a wide variety of items to choose from. Very relaxing atmosphere. We will definitely stay there again!
Waiting at the front desk until someone came to park my car
The room
The breakfast variety
Le quartier.
Propreté piscine, chambre sombre.
Nothing
Had issues with out room, phone didn’t work. One of the TVs didn’t work in the toilet was clogged and no soap. Had no reason for no way of calling and had to poop smell all night. Breakfast was gross
Everything was great! Staff was friendly, room was clean, the facility was always nice and didn’t have any weird smells. The pool was clean and they have a bin of floaties and life jackets for kids, which we enjoyed. We used to live in New Orleans and it was nice being in the middle. Easy to get to things.
Didn’t like the pool hours. Wish it opened earlier and stayed open later.
Nothing
Felt dirty, tub did not drain, no water pressure in shower, carpet needs cleaning
The ambiance.
N/A
Location
The heat
Nice suites, good value. Good restaurants on the neighborhood.
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