Coast Lonsdale Quay Hotel

Hotels
8 (1355 reviews)
123 Carrie Cates Court , North Vancouver , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise issues
Inconsistent room maintenance

Categories

Cleanliness
7.46
Some reports of maintenance issues with the toilets and inconsistencies in room upkeep.
Service
9.43
Excellent staff support, particularly during busy seasons, and acknowledgment of specific helpful staff.
Location
9.47
Great location close to markets, restaurants, and waterfront activities, making it very appealing.
Room Quality
8.42
Rooms described as nice and comfortable, though some need updating.
Amenities
7.95
Decent amenities available, though some guests noted a need for better overall maintenance.
Value for Money
6.91
Commentary on rising prices and lower service quality compared to previous stays.
Food and Beverage
6.46
Limited offerings during breakfast with only granola bars available, which disappointed some guests.
Overall Experience
7.93
Mixed experiences noted, with some guests satisfied while others felt let down by service reductions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Prime Location
Located on Vancouver's north shore, Lonsdale Quay Hotel offers easy access to the city centre and top attractions via a short Seabus ride.

Unique Amenities
Situated within a bustling market, guests can shop for fresh produce and enjoy boutique shopping right from the hotel's main lobby.

Nearby Attractions
Explore iconic landmarks like Lighthouse Park, Lions Gate Bridge, and Horseshoe Bay, all just a stone's throw away from the hotel.

Experience convenience and charm at Lonsdale Quay Hotel - book your stay now for an unforgettable Vancouver getaway!

Important information:

Upon check-in photo identification and credit cards are required. Visa Debit or cash for incidentals are not accepted. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note pets are allowed in select rooms and room types, and that an extra charge of $35.00 CAD per night will apply.

Alternative offerings are available in the Lonsdale Quay Market, located underneath the Hotel.

Please note, for any oversized vehicles it will be the responsibility of the guest to find their own parking

All rooms have 50 inch HD TV's with device casting available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 28.75 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 25 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 1355 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 6.46
Overall Experience: 7.93
A
Anne • solo_traveller • ca
10
2026-05-21 • via Nuitee
I
Iris • couple • au
10
Fun place to stay with excellent service from all the staff
Pros:

Location, close to the SeaBus and restaurants
Staff were exceptionally friendly and helpful

2026-05-13 • via Nuitee
N
Nancy • solo_traveller • ca
9
2026-05-06 • via Nuitee
K
Kimberly • family_with_children • ca
8
Would reccomend to others and book again
Pros:

Great location to areas in North Vancouver and downtown. Seabus, Skytrain and buses were all very accessible. The Quay area was a beautiful place to sit anytime of the day or evening. There were lots of places to eat, shop and wander along the waterfront. It looks great! The lobby was beautiful and the staff were extremely helpful and attentive. The rooms were well equipped, clean and very comfortable.

Cons:

The bathroom is starting to show its age.

2026-05-04 • via Nuitee
J
Jane • couple • ca
7
Pros:

Comfortable large room. View lovely. Great staff . Easy access to SeaBus

Cons:

Further updating of decor would help

2026-05-02 • via Nuitee
R
Rik DB • solo_traveller • be
5
Kamer zonder hotelservice
Pros:

De kamer was OK maar lawaai van de ventilator

Cons:

Geen service, geen ontbijt mogelijk

2026-04-29 • via Nuitee
C
cathy • solo_traveller • au
6
2026-04-24 • via Nuitee
E
Eileen • extended_group • us
10
Pros:

From the first hello to the check out, staff were wonderful. Very helpful and nice.

2026-04-24 • via Nuitee
D
Dwayne • family_with_children • ca
5
Basic but in good location
Pros:

Location. Large room.

Cons:

No safe. Tired bathroom and decor.
Woken at 7am every morning by loud internal drilling and hammering.

2026-04-16 • via Nuitee
I
IKUMI • solo_traveller • jp
5
Pros:

交通の便も良く、ホテル下のモールあり、買い物も快適。ダウンタウンを臨む景色も綺麗。朝のコーヒーのサービスも充実。

Cons:

断りはあったものの工事の音がうるさく、またコネクティングルームの１室だったので、隣の部屋の開け閉めが、自分の部屋の音の様に聞こえ、とても怖かった。電子レンジはあったがポットが無く、コーヒーメーカーでお湯を作った。３泊したが初日からWi-Fiが繋がらず、初日はフロントで接続してもらったが、２泊目以降また繋がらず。価格なりの満足は無かった。

2026-04-16 • via Nuitee
B
Bob • couple • ca
7
Great location steps to North Van Seabus
Pros:

Location was steps from Sea Bus. Lotsa food options in market below. My wife loved the little balcony. Harry the front desk guy was friendly and helpful.

Cons:

Sink plug didn’t work.

2026-04-11 • via Nuitee
M
Morgan • family_with_children • us
10
2026-04-10 • via Nuitee
L
Lesley • solo_traveller • ca
9
2026-04-09 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Amazing location. The beds were so comfortable, all and all so easy to get everywhere and the parking was cheaper then other hotels in the area

2026-04-06 • via Nuitee
C
Corey • solo_traveller • ca
9
2026-04-06 • via Nuitee
I
Ip Stephen • family_with_children • ca
10
2026-04-02 • via Nuitee
R
Ron • family_with_children • ca
8
Pros:

Great staff great place

Cons:

Nothing.

2026-03-31 • via Nuitee
D
Dave • couple • us
10
2026-03-27 • via Nuitee
A
Ahmad • couple • us
6
Pros:

Location and view

Cons:

Even in March, the room was quite cold due to the lack of heating
Parking is very expensive

2026-03-26 • via Nuitee
H
Heather • family_with_children • ca
7
Great location, good vibe and value for money.
Pros:

Beds were very comfortable. Great views of the port and Quay shopping area. The food hall below the hotel was really nice as a dining option.

Cons:

I didn't like the parking. There was only one sign, among multiple parking lots for the hotel. More descriptive parking directions would be helpful.

2026-03-25 • via Nuitee