AmericInn by Wyndham Grand Rapids Airport North

Hotels
•
AmericInn
7.9 (631 reviews)
5500 28th St SE , Grand Rapids , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Unclean rooms
Rude staff
Cold breakfast

Categories

Cleanliness
6.74
Several reviews mentioned dirt in the room and hairs in the tub.
Service
8.21
Mixed feelings; while some staff were friendly, others were rude.
Location
9.75
Convenient location for travel, highly praised by several guests.
Room Quality
7.7
Rooms were noted as comfortable but had issues with temperature control.
Amenities
7.23
Pool was positively mentioned, but other amenities had complaints.
Value for Money
8.19
Good value for the price, though some felt it didn't meet expectations.
Food and Beverage
6.74
Breakfast options were criticized for quality and temperature.
Overall Experience
8.61
Overall sentiment was mixed; good aspects were shadowed by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:48

Property Description

Convenient Location and Amenities
Located just off Interstate 96 and 2 miles from the airport, Best Western Hospitality Hotel & Suites offers a free airport shuttle, indoor pool, and complimentary Wi-Fi.

Comfortable Rooms with Essential Amenities
Each guest room is equipped with a microwave, refrigerator, satellite TV, and a coffee maker for your convenience.

Deluxe Features for a Relaxing Stay
Start your day with a hot breakfast buffet, stay active at the gym, unwind in the hot tub, all within this smoke-free property.

Book your stay at Best Western Hospitality Hotel & Suites for a convenient and comfortable experience in Grand Rapids.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the airport transfer service hours vary. Please contact the property directly for more details.

Be advised minimum check-in age is 21 years or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 631 reviews
Cleanliness: 6.74
Service: 8.21
Location: 9.75
Room Quality: 7.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 8.61
C
Connor • solo_traveller • us
4
Pros:

Good location near many stores and restaurants. Free breakfast and nice staff

Cons:

Room was hot. Not very clean. Did not think the price accurately reflected the room

2026-05-30 • via Nuitee
M
Marcia • extended_group • us
10
Staff very friendly and helpful.
Pros:

Clean and convenient.

Cons:

Nothing

2026-05-29 • via Nuitee
B
Blair • family_with_children • us
8
Just had a quick overnight prior to my friend’s flight.
Pros:

Close to restaurant, stores; breakfast was good. We enjoyed the pool.

Cons:

Music a bit loud in lower level room. I wouldn’t stay here if I needed a ride to the airport. Would opt for hotel with free shuttle.

2026-05-28 • via Nuitee
V
Vinson • couple • us
8
2026-05-27 • via Nuitee
• couple • ca
9
Pros:

Many pillows. So comfortable

Cons:

Hardly nobody at front desk.

2026-05-26 • via Nuitee
S
Shelby • couple • us
10
2026-05-26 • via Nuitee
M
Manogna • family_with_children • us
7
It was a decent experience.
Pros:

Breakfast was good, staff were great.

Cons:

The rooms are small and were noisy always.

2026-05-26 • via Nuitee
M
M • solo_traveller • us
10
Great and l will be back!
Pros:

Comfy beds

Cons:

I wish the vending machines took card

2026-05-25 • via Nuitee
R
Rayne • couple • us
7
2026-05-24 • via Nuitee
J
Jennifer • couple • us
8
Pros:

Location

Cons:

The tv sucks in room 115

2026-05-23 • via Nuitee
W
William • solo_traveller • us
9
Very good stay
Pros:

Good staff clean rooms functional fitness room for cardio, nice eating area, clean spacious room, I was looking hair in tub around commode full stocked towel rack for me this was important- none very clean place

Cons:

Remote in room not working

2026-05-22 • via Nuitee
H
h • extended_group • us
10
2026-05-22 • via Nuitee
C
Christian • couple • us
10
Pros:

Everything was as expected. The pool was clean the room was clean and everything worked great the bed was comfortable the breakfast was great lots of different options staff was nice and kind bathroom was clean

Cons:

The only thing I didn’t like was there was a little mold in the shower and there was a fridge with no freezer but other than that it was an amazing experience

2026-05-20 • via Nuitee
J
Janet • couple • us
8
2026-05-19 • via Nuitee
M
Miguel • couple • us
3
Had a bad experience in the dining room. Staff was very rude.
Cons:

The beds were hard, the water in the pool was very cold, the bathroom was not very clean in the toilet was not secured to the floor.

2026-05-19 • via Nuitee
B
Bobby • family_with_children • us
8
Nice stay over all would come back
Pros:

It was nice and comfortable

Cons:

Kinda out dated

2026-05-18 • via Nuitee
A
Agnieszka • family_with_children • us
8
2026-05-18 • via Nuitee
J
Jenny • couple • us
8
2026-05-12 • via Nuitee
M
Megan • family_with_children • us
8
Pros:

The room was clean and comfortable. Check in was easy and the staff were friendly and helpful. The price was great for what we got. The kids were also happy with the pool. Free breakfast was an added bonus.

Cons:

Nothing really. The simple room was basic and no frills.

2026-05-07 • via Nuitee
B
Beatriz • couple • us
10
Good place to stay
Pros:

Beds were comfortable. I didn’t have any problems with the check in, since I had forgotten my purse at home and we used my husband’s debit card with no problem

Cons:

N/A

2026-05-07 • via Nuitee