Hotel Ivy Boston Common

Hotels
7.8 (4530 reviews)
78 Charles Street South , Boston , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good Location
Helpful Staff
Clean Facilities
Cons:
Small Rooms
Cold Showers
Noise Issues

Categories

Cleanliness
7.6
There were comments about cold showers and hair left in the shower, impacting the cleanliness score.
Service
8.56
The staff was frequently described as kind and helpful.
Location
8.6
Guests praised the hotel's excellent location near central Boston and transportation.
Room Quality
7.06
Several guests noted that the rooms were small, noisy, or had uncomfortable mattresses.
Amenities
7.59
Common amenities such as free coffee were appreciated, but some rooms lacked basic features.
Value for Money
8.04
Given the location and pricing, it was considered decent value for a short stay.
Food and Beverage
7.1
Breakfast was not provided, and some guests missed having better bedding options.
Overall Experience
7.87
The overall sentiment was mixed but balanced by the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:13

Property Description

Historic Charm and Modern Comfort
Step into history at our boutique Boston hotel, established in 1877 and just steps away from Boston Common. Enjoy complimentary Wi-Fi and a 24-hour reception, blending historic charm with modern amenities.

Convenient Location and Easy Commute
Located in the Boston Theater District, our hotel offers easy access to Citi Performing Arts Center-Wang Theatre and Cutler Majestic Theatre. With public transportation within 600 meters, exploring the city is a breeze.

Personalized Service and Comfortable Stay
Relax in our classically decorated rooms with extended cable TV and air conditioning. Let our friendly staff assist you in planning your day, and take advantage of on-site laundry facilities for added convenience.

Experience the perfect blend of history and comfort at The Found Hotel Boston Common. Book your stay now for an unforgettable Boston getaway.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian.

Only bookings from non-local guests are accepted. Guests whose residence is within 60 miles of the property will not be allowed to check-in.

For the safety and protection of all valued guests, all reservations booked in our shared accommodations (dorm beds), for arrival on or after October 1st 2021, will be required to submit proof of Covid-19 vaccination at least 48 hours prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 26 per day.

Location

Guest Reviews

7.8
Based on 4530 reviews
Cleanliness: 7.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 8.04
Food and Beverage: 7.1
Overall Experience: 7.87
M
Maggie couple us
9
Pros:

Terrific location!

2026-07-25 via Nuitee
D
DIANA MARCELA Buitrago solo_traveller co
8
Good for the price
Pros:

Kindness and service from staff

Cons:

My Room was next to the elevator, so it was noisy

2026-07-24 via Nuitee
A
Azziouni solo_traveller fr
1
A catastrophic stay, marked by the theft of my documents and the hotel’s completely inadequate respo
Cons:

Catastrophic experience at the Ivy Hotel Boston Common.

During my stay, my bag was stolen or went missing inside the hotel. It contained extremely important personal documents, including my passport, residence permit, driver’s license, national ID card, bank card, and other personal belongings.

This incident had very serious consequences for me. I faced major administrative and travel difficulties, had to contact the police and consulates, spent a significant amount of time and money replacing my documents, and experienced an enormous amount of stress.

What is even more shocking is the way the hotel handled the situation afterward. Despite my repeated messages and follow-ups, I have not received any clear explanation about what happened to my bag.

To this day, the hotel has still not confirmed that the CCTV footage was properly reviewed, nor have they provided any information about what the recordings showed. I have also received no clear confirmation that the footage was preserved or shared with the police.

For such a serious incident involving a passport and residence permit, I expected at least a proper internal investigation, transparency, professionalism, and genuine support from the hotel.

Instead, I have had to repeatedly contact the hotel without receiving a satisfactory response. Their lack of urgency, transparency, responsibility, and consideration has been completely unacceptable.

I strongly advise travelers to avoid this hotel, especially anyone carrying important documents or valuable belongings. This was an extremely distressing experience, made even worse by the hotel’s completely inadequate handling of the incident.

2026-07-23 via Nuitee
R
Riemer family_with_children us
4
Adequate. Not great, not awful, just small and basic
Pros:

This location is one step above a hostel. I needed two rooms for two nights and due to World Cup everything in Boston was really expensive. For what it was… it was over priced. This is likely due to demand at the time of purchase.

Cons:

Much smaller than I am used to in a hotel.

2026-07-22 via Nuitee
L
Lido COSTA solo_traveller au
9
Pros:

Location

Cons:

Pillows are very thick. Asked for thinner ones and informed they are all the same they only have those. Even after pressing down pillow is 6 inches high.
Also if you stay on the bottom floor vê warehouse it can be very noisy from guests in the small lobby.

2026-07-21 via Nuitee
E
Erin solo_traveller us
7
Making due when you need a reasonably priced hotel around Boston Commons in a hurry!
Pros:

It was convenient, quiet. clean and the only hotel under $200 in the heart of Boston .

Cons:

The room was unexpectedly very small!

2026-07-21 via Nuitee
L
Lorenzo solo_traveller it
10
2026-07-19 via Nuitee
J
John couple us
10
The location enabled us to visit all of downtown Boston with just walking! Being close to the Boston Commons, Newbury S
Pros:

The location is excellent and the staff great! Value was good!

Cons:

Nothing

2026-07-19 via Nuitee
R
rovayo solo_traveller us
9
Pros:

Ubicacion

Cons:

Pequena habitacion

2026-07-18 via Nuitee
A
Amy solo_traveller us
10
Great location for exploring downtown Boston
Pros:

Great location and friendly staff. Room was small but smart set up. Nice bathroom.

Cons:

No complaints. Would highly recommend!

2026-07-17 via Nuitee
C
Charles solo_traveller us
5
Great Location, Decent Room, Dirty Curb Appeal
Pros:

The hotel ROOM itself was clean and organized; the bed was comfy, and the linens were also nice. The location is incredible. The staff is nice.

Cons:

The common areas and the exterior were unclean, poorly maintained, and just messy. Dirt on the stairs and elevator floors, an untidy front, remnants of dead holiday pine still in front of the flower boxes, and cigarette butts near the entrance. If they took the time to clean the common areas and keep them fresh, the hotel is a nice option. One other note: the hotel is in an old building, so if noise above is a problem, request or secure a top floor; you'll hear the people above you.

2026-07-17 via Nuitee
D
douglas solo_traveller gb
7
Pros:

It was somewhere central to lay my head.

Cons:

The cost for that standard of room i wouldnt pay normally but understand it was world cup.

2026-07-16 via Nuitee
B
Barbara couple us
9
2026-07-16 via Nuitee
D
Dionne solo_traveller nl
6
Pros:

Locatie.

Cons:

Klein bed in hele kleine kamer.
En dat voor erg veel geld tijdens independence weekend. Faciliteiten waren niet zoals beschreven.

2026-07-15 via Nuitee
S
Shizhen solo_traveller us
8
2026-07-15 via Nuitee
C
Christine solo_traveller us
10
2026-07-14 via Nuitee
M
Maria couple es
1
Sucio y desagradable
Pros:

Nada, con las fotos que se muestran una cama pequeña que no era para dos personas. El servicio no limpian toallas ni nada.

Cons:

El hotel en general deja mucho que desear, un experiencia horrible. El trato de recepción fatal.

2026-07-13 via Nuitee
P
Pedro Melo couple br
10
2026-07-13 via Nuitee
S
Scott solo_traveller gb
2
2026-07-13 via Nuitee
S
Sophie solo_traveller fr
7
Pratique pour un court séjour
Pros:

Emplacement central à proximité des transports. Le personnel de l’hôtel est très accueillant et serviable.

Cons:

Les chambres sont petites mais cela reste suffisant pour une ou deux nuits.

2026-07-12 via Nuitee