Novotel Bordeaux Centre Gare Saint Jean

Hotels
•
Novotel
8.3 (2881 reviews)
28-30 Rue Tauzia , Bordeaux , FR
+33 5 56 92 21 21

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Very convenient location near train station and tram
Friendly, attentive and helpful reception staff
Spacious, comfortable rooms (some with balconies)
Secure underground parking/garage available
Good breakfast options for many guests (fresh fruit noted)
Cons:
Some rooms and facilities feel dated and need refurbishment
Inconsistent breakfast quality (cold hot items reported)
Occasional sewage/odour issues in parts of the hotel
Door/window seals and insulation issues (cold drafts)
Restaurant sometimes closed / limited dining options

Categories

Cleanliness
7.6
Mixed: several guests praise room cleanliness, but there are complaints about odors (sewage smells), ageing seals and some signs that rooms need refurbishment.
Service
8.9
Strongly positive: multiple mentions of friendly, helpful reception staff (named praise, assistance retrieving items), described as attentive and welcoming.
Location
9.2
Very positive: repeatedly noted as very close to the train station and tram stop, convenient for centre access and transport links.
Room Quality
7.8
Generally comfortable and spacious with some balconies, but several guests note the hotel feels a bit old in places and some rooms are not fully welcoming (unwanted extra bed, need for refresh).
Amenities
8.6
Good: secure underground parking/garage praised and tram directly outside is convenient; some negatives such as a closed restaurant and older elevators/terraces that some found unnecessary.
Value for Money
7.9
Slightly mixed: many find the experience good for location and parking, but a few guests expected more for a Novotel/four-star standard.
Food and Beverage
7.8
Mixed breakfast feedback: several guests liked the variety and fresh fruit, while others complained about cold/poorly served hot items and an uninviting breakfast room.
Overall Experience
8.6
Overall positive stay: convenient location and helpful staff drive satisfaction, tempered by some dated features, inconsistent breakfast and occasional odors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location
Located just 50 metres from Tram C station, Novotel Bordeaux offers easy access to the heart of Bordeaux and the train station, making it a perfect choice for travelers seeking convenience and accessibility.

Comfortable Accommodation
The spacious rooms at Novotel Bordeaux are equipped with modern amenities such as air conditioning, free WiFi, and a private bathroom. Whether you're traveling for business or leisure, the rooms provide a comfortable and relaxing stay.

Dining and Facilities
Indulge in the hotel's American-style buffet breakfast and savor traditional French cuisine at the on-site restaurant. With 24-hour reception, free WiFi, and 3 meeting rooms, Novotel Bordeaux ensures a seamless stay for all guests.

Experience the best of Bordeaux at Novotel Bordeaux Gare Saint Jean. Book your stay now for a memorable experience!

Important information:

The restaurant is open from 12:00 to 13:30, from Monday to Friday and from 19:00 to 22:00 from Monday to Thursday.

Please note that the credit card used to book will be requested upon arrival.

Please note that children under 16 years old can enjoy breakfast for free.

Parking can accommodate vehicles up to a height of 75 inches.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Location

Guest Reviews

8.3
Based on 2881 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.2
Room Quality: 7.8
Amenities: 8.6
Value for Money: 7.9
Food and Beverage: 7.8
Overall Experience: 8.6
W
Waly • extended_group • fr
9
Bien
Pros:

Propreté, confort chambre, salle de bains, halls ...

Cons:

Rien

2026-10-30 • via Nuitee
L
Laurence • family_with_children • fr
10
2026-10-30 • via Nuitee
T
Takashi • couple • jp
9
四つ星クラス？
Pros:

駅に近い

Cons:

すこし古いところ、テラスは必要がないと感じた

2026-10-28 • via Nuitee
D
Diana • family_with_children • ro
10
2026-10-27 • via Nuitee
P
patrick • solo_traveller • fr
9
personnel d'accueil aux petits soins!
Pros:

personnel d'accueil aux petits soins!

2026-10-27 • via Nuitee
J
John • extended_group • nl
8
Top locatie op loopbare afstand van centrum
Pros:

Prima gelegen en kregen een upgrade van onze geboekte kamers.

Cons:

Niks

2026-10-26 • via Nuitee
H
Hammenecker • family_with_children • be
8
Het was super, goed bereikbaar met het openbaar vervoer en overal dichtbij
Pros:

Alles ws zeer OK. Het vers fruit bij het ontbijt was een meerwaarde en het personeel was vriendelijk en behulpzaam. Wij konden ook onze gehuurde auto kwijt in de garage.

2026-10-25 • via Nuitee
T
Tatiana • solo_traveller • fr
8
Pros:

Tranquilidad, desayuno bastante completo y bueno, facilidad para el check-in.

Cons:

Las almohadas demasiado blandas, y la calefacción no parecía que calentara mucho.

2026-10-23 • via Nuitee
G
Guillaume • solo_traveller • fr
6
pratique car proche de la gare
Pros:

proche de la gare

Cons:

je m'attendais à mieux pour un novotel

2026-10-22 • via Nuitee
M
Maria • couple • de
7
2026-10-21 • via Nuitee
R
Richard • couple • gb
8
Well situated, comfortable modern chain hotel
Pros:

The hotel is very conveniently placed for those, like us, who arrive in Bordeaux by train, being only a couple of hundred metres from the main station. It's not right in the centre of town but a reasonable and pleasant walk or a short, cheap tram ride away. The facilities are what you'd expect from Novotel; nothing posh but very comfortable with all the facilities you need. Breakfast was good with lots of choice.

Cons:

Nothing. It was exactly what we wanted.

2026-10-20 • via Nuitee
E
Emmanuel • couple • fr
8
Globalement positif
Pros:

Bon accueil du personnel

Cons:

On sent que les chambres auraient besoin d’un coup de neuf …

2026-10-20 • via Nuitee
C
Carlos • couple • es
8
2026-10-19 • via Nuitee
S
Sheila • extended_group • gb
9
Great location
Pros:

The room was very comfortable and clean. The staff were very nice and very helpful. As for the breakfast, not so good! Not a fan of cold powdered scrambled eggs, if you are going to offer hot food then please make sure that it is hot or at least warm. The location of the hotel is great just outside you have the tram, if you are not able to walk far. If you are a walker then just a short walk away you have the night street markets with plenty of restaurants and bars. Great atmosphere.

Cons:

Breakfast!

2026-10-18 • via Nuitee
A
Anna Chiara • couple • it
7
2026-10-16 • via Nuitee
D
Daniel • family_with_children • ch
6
Ok pour une nuit
Pros:

Parking
Chambres spacieuses avec terrasses.
Arrêt de tram juste devant

Cons:

Odeurs d’égouts nauséabondes
Joints des portes fenêtres qui n’isolent pas du froid
Ascenseurs anciens

2026-10-16 • via Nuitee
N
Nikolai • couple • ru
7
2026-10-14 • via Nuitee
T
Tofé ortega • couple • es
4
Lamentable
Pros:

No merece las cuatro estrellas
Lo mejor el estacionamiento y el tranvía a la puerta

Cons:

Anticuado, pésima carta de comida, habitación poco acogedora con una tercera cama que nadie pidió

2026-10-13 • via Nuitee
B
Brigitte • couple • ch
8
Gute Lage, nettes Personal, aber leider war der Frühstückraum und das Frühstück mittelmässig
Pros:

Die grossen Zimmer. Nahe beim Bahnhof. Ruhig😄

Cons:

Der Frühstücksraum war „kalt“und nicht einladend. Die Tische waren nicht gedeckt, man musste den Tisch selber decken 😢

2026-10-12 • via Nuitee
C
Christine • couple • gb
9
Great place for a 2 night stay.
Pros:

Comfortable hotel with convenient underground car park. Lea on reception was very kind and helped us to retrieve a mislaid rucksack at Marche de Capucins. Convenient location to get a tram from outside the hotel.
We had a room with a balcony - perfect in the warm weather.

Cons:

Nothing really.

2026-10-11 • via Nuitee