Exmo Hotel by Olivia

Hotels
9.8 (1190 reviews)
Rua do Infante Dom Henrique 55-61 , Porto , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.8
Some reviews mentioned mould growth and used towels left in the bathroom.
Service
10
Overall, staff were described as helpful, friendly, and went the extra mile.
Location
10
Numerous reviews highlight the excellent central location of the hotel.
Room Quality
9.8
Comfortable beds and spacious rooms were noted, though some had issues with room features.
Amenities
10
Amenities like breakfast were positively reviewed, but some shortages were mentioned.
Value for Money
9.8
Based on the condition mentioned, the value seemed less in alignment with price.
Food and Beverage
10
Breakfast variety and quality received high praise across several reviews.
Overall Experience
10
Despite some issues, the majority reported a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:24

Property Description

Central Location:
Exmo Hotel by Olivia is ideally situated in the heart of Porto, providing easy access to all the popular points of interest in the city.

Luxurious Amenities:
Guests at this 4-star hotel can enjoy air-conditioned rooms, free WiFi, a restaurant, and a bar. The rooms are well-equipped with modern facilities including a flat-screen TV, safety deposit box, and a minibar.

Convenience and Service:
With 24-hour room service, a front desk, ATM, and concierge service, guests can expect a seamless and comfortable stay. Additionally, some rooms offer terraces with city views, adding an extra touch of luxury to your experience.

Experience the best of Porto at Exmo Hotel by Olivia. Book your stay now for a memorable and convenient visit to this vibrant city.

Important information:

Please note that when booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 1190 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 9.8
Food and Beverage: 10
Overall Experience: 10
M
moran couple il
10
Pros:

We loved everything! The design, the location, the view from the room and the breakfast. The service was extraordinarily. Alexandra was amazing, she helped us with a problem we had and was so efficient and caring. We’ll never forget our wonderful stay, thank you so much!

2026-05-26 via Nuitee
C
Caroline solo_traveller gb
9
A lovely stay
Pros:

Perfect location, beautiful hotel, super comfy beds, wonderfully appointed and quiet rooms. Some of the staff were exceptional - William in particular was so smiley and friendly and so helpful when we asked him for advice on where to go and what to do. What a joy he was!

2026-05-26 via Nuitee
L
Lori couple us
9
Would totally stay there again!!
Pros:

Location was great. Near the river and the action but still quiet. And the staff were exceptionally helpful and pleasant. Made dinner reservations for us. Breakfast was delicious and had a lot of variety.

Cons:

Maybe some drawers for clothing. It was difficult to unpack without storage.

2026-05-24 via Nuitee
B
Brian couple gb
9
A very enjoyable stay with a room overlooking the river.
Pros:

The breakfast was buffet and a good choice. The hotel is situated in a very convenient location close to the river and ideal for getting around. The staff were very friendly and helpful.

Cons:

Nothing really, ideal for a city break due to it's position

2026-05-21 via Nuitee
A
Anne extended_group gb
9
Pros:

Very good location and central, and staff were very helpful and friendly.

2026-05-19 via Nuitee
T
Traveler to Global Sites extended_group us
8
A perfect spot to visit sites in Porto with Friendly STAFF.
Pros:

Very good breakfast! Staff were so friendly and informative. The Location was perfect for sites.

Cons:

The Bathroom had unfinished walls that looked like a GARAGE for CARS.

2026-05-13 via Nuitee
S
Stephane couple ca
10
Pros:

Nous avions une chambre avec une vue exceptionnelle sur le Douro (chambre 16). Malgré le fait que la vitre de notre porte était brisée, on nous a offert une bouteille de vin en guise d'excuse. Ça ne changeait pas le fait que nous pouvions quand même sortir sur notre magnifique terrasse et relaxer en regardant le Douro

2026-05-12 via Nuitee
L
Linda couple gb
9
Perfect location to explore Porto.
Pros:

Great location, sound proof windows and staff super friendly and helpful.

2026-05-12 via Nuitee
M
Marchant extended_group gb
9
Ideal for two nights away in Porto
Pros:

There was a lovely variety of items for breakfast and the staff on at breakfast were efficient and helpful. Our room was great and very clean. The hotel location was ideal for walking everywhere.

Cons:

Although the rooms view was excellent it was quite noisy from the traffic outside. There were a couple of members of staff during the day who didn’t seem to know much about the local area and couldn’t offer much in way of recommendations/knowledge which seemed a shame.

2026-05-08 via Nuitee
P
Patricia solo_traveller ch
10
2026-05-08 via Nuitee
L
Leila couple us
10
2026-05-06 via Nuitee
T
Toni couple us
8
Pros:

Location in Ribiera, friendly and helpful staff; clean and spacious room with U.S. king-sized bed

Cons:

The price seemed high - likely due to location within Porto’s tourist neighborhood

2026-05-02 via Nuitee
A
Anne couple ca
9
Excellent location staff and breakfast.
Pros:

Location

Cons:

Room was not well set up to take advantage of the view.

2026-05-01 via Nuitee
A
ASDRUBAL couple pr
10
Lugar encantador, un personal excelente, amables y muy serviciales
Pros:

Me gusto todo. Sobre todo el personal muy buenos.

Cons:

Todo me gusto

2026-04-30 via Nuitee
D
Dana solo_traveller il
10
Pros:

מיקום מעולה, חדר נעים נקי ונוח, מיטה נוחה, צוות מאד נחמד ושירותי. מלון בוטיק קטן אינטימי ונעים מאד.

Cons:

הכל אהבנו.

2026-04-29 via Nuitee
B
Bonnie couple us
10
don’t hesitate to book this hotel
Pros:

what a sweet little hotel in the perfect location. It exceeded our expectations on every level every staff member went out of their way. The location was great.

Cons:

there was nothing not to like

2026-04-23 via Nuitee
3
315janeth Friends getaway
10
Exmo Excellence
Pros:

We were welcomed and served by a gracious and helpful staff - Guilerme and Bruna in the morning and Jacquelina in the afternoon - who made breakfast to order as we requested, mailed our postcards, and even arranged a ride to the airport. Our room had a view of the Infante Henry park, Palacio do Bolsa and Mercado. Our tall windows opened for a full view and fresh air, with chairs we could move to sit and watch out the window. The hotel and our room were modern, stylish, with comfortable bed, walk-in hot shower with both overhead rain and wand attachment. The breakfast was a tasty assortment of fresh fruit, breads, pastry, cheese & meat. Coffee made fresh to order - whether American or latte or mochachino. The Exmo hotel has a perfect location... Just 10 minutes walk downhill from Sao Bento Station. Exmo is right above the Ribeira (just a block down to the Douro waterfront - where we took a river tour of the 6 bridges) and close to the city center. We had to walk uphill to Guided Walking Tours but then downhill to get back to the hotel when our legs were tired! We waited till our last day to enjoy our welcome glass of port - and they let my friend substitute a glass of dry wine as she doesn't like sweet drinks. We feel like we lucked out of the best possible hotel with the nicest staff! This is such a great hotel that it would be better to change your travel dates than settle for other accommodations.

2026-04-22 via Tripadvisor
A
Alkit solo_traveller gb
10
2026-04-22 via Nuitee
K
Katja Nordentoft solo_traveller dk
9
2026-04-20 via Nuitee
T
Tatjana couple de
10
Pros:

Die Lage ist hervorragend. Das Personal sehr freundlich

2026-04-19 via Nuitee