CHA-AN HOTEL UENO

Hotels
8.7 (305 reviews)
Taito ku Higashi-Ueno 3-12-3 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues in shared areas
Self-service for waste disposal

Categories

Cleanliness
8.11
Some guests found garbage in shared spaces; however, overall cleanliness was generally noted as satisfactory.
Service
9.08
Staff is responsive and communication is prompt, enhancing the overall experience.
Location
9.12
Located near Ueno station, convenient for tourists; surrounded by a quiet residential area.
Room Quality
8.77
Rooms are spacious and comfortable for families.
Amenities
8.6
Amenities like free drinks and microwave facilities were appreciated.
Value for Money
8.56
Prices are reasonable for the quality of stay, especially for family accommodations.
Food and Beverage
8.61
Free coffee and tea available; some guests had concerns about cleanliness of food areas.
Overall Experience
8.78
Overall positive experiences reported with return intentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:48

Property Description

Prime Location in Taito District
Located in the heart of Tokyo, CHA-AN HOTEL UENO is surrounded by historic temples and popular shopping destinations. Guests can easily explore the cultural landmarks such as Choen-ji Temple, Tokaku-ji Temple, and Ryukoku-ji Temple, all just a short walk away.

Modern Amenities for Comfort
Experience comfort and convenience in our air-conditioned rooms equipped with essential amenities like a desk, kettle, fridge, and flat-screen TV. Guests can also enjoy a private bathroom with a bidet, ensuring a relaxing stay. The hotel provides free WiFi, a shared kitchen, and luggage storage for added convenience.

Nearby Attractions and Accessibility
With Rinko-ji Temple, Marishiten Tokudaiji Temple, and Atre Ueno Shopping Mall in close proximity, guests can immerse themselves in the vibrant surroundings. Additionally, being just 21 km from Tokyo Haneda Airport, CHA-AN HOTEL UENO offers easy access for travelers.

Book your stay at CHA-AN HOTEL UENO now for a memorable Tokyo experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 305 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.77
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
M
Mr Jung • family_with_children • kr
9
최고의 편안한 잠자리 숙소
Pros:

템퍼 침대에 무료 음료도 있고 주변도 조용하고 아주 편하게 잠을 잤음. 침대가 너무 좋았음
템퍼 침대 프레임도 있어 높이 조절도 되고 다다미 장소도 있어서 잡담하기도 좋음

Cons:

화장실에서 냄새가 남. 그것만 아쉬웠음

2026-05-31 • via Nuitee
J
Jack • family_with_children • us
8
Enjoy
Pros:

location and new

Cons:

no coffee or tea in the room and the restroom exhaust seems to be automatic instead of on/off

2026-05-30 • via Nuitee
N
Najera • solo_traveller • mx
8
Cons:

Se quedaba sin agua caliente, y la cama estaba vencida en un costado

2026-05-30 • via Nuitee
N
Nyamka • extended_group • mn
8
2026-05-28 • via Nuitee
L
Lee • extended_group • kr
10
Exceptional hospitality that touches the heart.
Pros:

I stayed here with my family for five nights, and it was absolutely wonderful. I have a deep appreciation for well-curated spaces and high-quality service—and this property nailed both.

Every corner of the room showed how much care and effort the host puts into this place. We left with beautiful memories and great inspiration. Thank you for being such a fantastic host. We would love to return, and hopefully, we can welcome you to Seoul someday too!

2026-05-26 • via Nuitee
M
Maria • solo_traveller • gb
9
2026-05-24 • via Nuitee
H
Hitomi • solo_traveller • jp
10
Pros:

トイレ、お風呂、洗面所がそれぞれ独立してるので大人数で宿泊しても良さそう。
とても広いお部屋でゆったり過ごせました。
歯ブラシなどのアメニティーは洗面所の鏡の裏にありました。

2026-05-24 • via Nuitee
T
Thomas • extended_group • us
6
2026-05-24 • via Nuitee
S
Silvia • solo_traveller • es
6
2026-05-20 • via Nuitee
A
Abhijna • couple • se
10
2026-05-18 • via Nuitee
C
Calvin • solo_traveller • my
10
Pros:

Within 7 mins to Ueno Station. Room is huge for Tokyo standard. No staff just self check in - communication was good and efficient.

Cons:

Can be abit hard to find in a narrow side street and no cleaning, but that’s fairly stated.

2026-05-18 • via Nuitee
R
Russell • solo_traveller • au
10
Absolutely wonderful, I will stay here again.
Pros:

Everything is thought of and very convenient. Out of all my hotel stays in Tokyo, I wish I booked more time here. Spacious rooms, fully equipped and in a quiet street, I will be back!

2026-05-14 • via Nuitee
C
Cheng-Hsi • solo_traveller • tw
10
Cons:

浴室沒有掛勾，洗澡時無法掛衣服。

2026-05-14 • via Nuitee
N
nan • solo_traveller • ae
5
2026-05-06 • via Nuitee
Y
Yu-Ting • solo_traveller • au
10
2026-05-05 • via Nuitee
V
Virginie • family_with_children • be
10
2026-05-04 • via Nuitee
M
MARKET • solo_traveller • kr
6
2026-04-29 • via Nuitee
C
CHILIN • family_with_children • tw
8
2026-04-28 • via Nuitee
A
Amanda • family_with_children • nc
8
Pros:

Hébergement plutôt spacieux pour Tokyo et bien pensé pour accommoder plusieurs voyageurs
Bien situé dans une zoné résidentielle calme et à approximité des parties animées de Ueno

Cons:

RAS

2026-04-27 • via Nuitee
G
Gunther Basil • couple • ph
10
2026-04-23 • via Nuitee