Ottawa Embassy Hotel & Suites

Hotels
8.1 (2801 reviews)
25 Cartier Street , Ottawa , CA
+1 343-804-0169

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Outdated decor

Categories

Cleanliness
7.11
Multiple reviews mentioned cleanliness issues such as dust and dirty fridges.
Service
8.58
Staff were described as friendly and helpful in several reviews.
Location
9.12
Multiple reviews praised the excellent location near key amenities.
Room Quality
8.07
Guests appreciated spacious and comfortable rooms, though some noted outdated decor.
Amenities
7.6
Amenities were generally appreciated but some guests mentioned limited offerings.
Value for Money
8.06
Overall good value noted, with some comments on bedding comfort.
Food and Beverage
8.11
Breakfast options were described as good and fairly priced.
Overall Experience
8.18
Generally positive experiences with noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:36

Property Description

Luxurious Suites with Full Kitchens
Experience the comfort of spacious suites equipped with full kitchens at Embassy Hotel & Suites in downtown Ottawa. Enjoy the convenience of apartment-style amenities during your stay.

Gourmet Dining and Relaxation
Savor delicious pub cuisine at Cooper's Gastropub or indulge in the convenience of room service. Unwind in the modern fitness center and sauna, offering the perfect retreat after a day of exploring the city.

Prime Location for Exploring
With Ottawa City Hall just a 3-minute walk away and key attractions like Parliament Hill and Byward Market within 1.5 km, Embassy Hotel & Suites offers the ideal location for both business and leisure travelers.

Book your stay now at Embassy Hotel & Suites for a memorable Ottawa experience!

Important information:

Guests must provide a valid credit card (with chip & PIN) upon arrival. This property does not accept cash or debit/credit cards without chip and PIN system.

Please Note: Parking on site is limited, and not guaranteed for all guests.

If using a card other than the one used for booking please contact the hotel for details regarding check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

8.1
Based on 2801 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.18
C
Cassandra • solo_traveller • ch
8
Pros:

Tout ! C’était parfait !
Très bien placé, confortable, propre.

2026-09-19 • via Nuitee
A
Alesia • family_with_children • ca
9
2026-09-19 • via Nuitee
C
CARMEN • extended_group • es
8
2026-09-19 • via Nuitee
L
Leticia • extended_group • br
9
Muito bom!
Pros:

Quarto super espaçoso, camas confortáveis!

2026-09-19 • via Nuitee
L
Ludovic • solo_traveller • fr
7
2026-09-18 • via Nuitee
L
Ludovic • solo_traveller • fr
7
2026-09-18 • via Nuitee
W
wenkai • family_with_children • ca
10
2026-09-18 • via Nuitee
P
Pascal • solo_traveller • fr
9
Pros:

Hotel très bien placé et à proximité centre ville.
Personnel agréable et serviable.

Cons:

Dommage qu'un soir la douche avait un tres faible débit et l'eau était froide

2026-09-18 • via Nuitee
L
Lesley • couple • gb
8
2026-09-18 • via Nuitee
M
Maria Fernanda • extended_group • cr
9
Pros:

La ubicación es muy buena, la atención del personal fue excelente y la habitación estaba limpia y bien acomodada

2026-09-17 • via Nuitee
I
Ingrid • couple • nl
8
Heerlijke plek voor een kort verblijf in het centrum, centraal gelegen
Pros:

Grote suite

Cons:

Weinig water uit de douche

2026-09-17 • via Nuitee
L
Laurent • couple • fr
10
2026-09-16 • via Nuitee
J
julien • family_with_children • fr
8
2026-09-16 • via Nuitee
J
Juliette • extended_group • ca
8
2026-09-15 • via Nuitee
G
George • couple • ca
10
2026-09-15 • via Nuitee
M
mackenzie • extended_group • ca
10
2026-09-14 • via Nuitee
G
Gabriele • family_with_children • ca
6
2026-09-14 • via Nuitee
E
Ernst • family_with_children • de
9
2026-09-14 • via Nuitee
A
Alison • solo_traveller • ca
6
Fine for location but should be cleaner
Pros:

Great central location to lots of restos and bars

Cons:

The cleanliness of the shower grout wasn't good and utensil drawer and dishes smelled and looked gross. The coffee wasn't good either. Upon first glance it was fine but then I started to notice it wasn't very clean. The sheets were new but they didn't wash the mattress cover from the previous guest. Not very clean.

2026-09-14 • via Nuitee
T
Tracy • extended_group • ca
10
Second time staying here..will always book here
Pros:

It’s very clean, friendly staff and walking distance to many places

2026-09-14 • via Nuitee