Grand Hotel Melbourne

Hotels
8.7 (1969 reviews)
33 Spencer Street , Melbourne , AU
+61 3 9611 4567

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Some noise from nearby train line

Categories

Cleanliness
8.16
Some comments noted issues with cleanliness, affecting overall perception.
Service
9.13
Numerous reviews highlighted the staff's friendliness and hospitality.
Location
9.17
The location was frequently praised as convenient and accessible.
Room Quality
8.62
Rooms were described as spacious and comfortable with few complaints.
Amenities
8.65
Facilities like the pool and sauna received positive remarks.
Value for Money
8.61
Guests felt they received good value based on their experiences.
Food and Beverage
8.66
No specific mentions, defaulting to standard quality for this hotel tier.
Overall Experience
8.63
Overall positive sentiments indicate a satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:41

Property Description

Historic Icon in Melbourne CBD
Grand Hotel Melbourne, located at 33 Spencer Street, is a historic icon beautifully restored to its 19th-century origins. With fully self-contained apartments featuring modern kitchens, guests can enjoy the charm of wrought iron railings and Victorian-era windows.

Luxurious Amenities
Guests can relax in the indoor heated pool and spa pool, work out in the fitness centre with a sauna, or unwind in the small library. The hotel also offers 400 MB of free WiFi per day, ensuring guests stay connected throughout their stay.

Culinary Delights at Gaylord Restaurant
Indulge in Tandoori cuisine at Gaylord Restaurant, known for its extensive menu featuring specialties from Northern India. Whether enjoying traditional dishes or modern international classics, guests are sure to have a memorable dining experience.

Book your stay at Grand Hotel Melbourne for a perfect blend of history, luxury, and culinary delights.

Important information:

Please note that there is a 1.6% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.7% charge when you pay with a American Express credit card.
Please note that there is a 3.2% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that construction work is going on nearby [from 30/06 to 10/07] and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.7
Based on 1969 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
R
Renae • couple • au
10
Perfect stay perfect location all staff including Denise the manager are truly amazing
Pros:

Everything

Cons:

Nothing everyone and everything was perfect

2026-09-19 • via Nuitee
F
Filepe • solo_traveller • au
10
Relaxing and rewarding
Pros:

Friendly - safe - convenient like home

Cons:

Familiar - easy to get around town

2026-09-19 • via Nuitee
A
Avalon • couple • au
9
2026-09-18 • via Nuitee
Q
Quentin • couple • au
10
Loved our dip in the pool
Pros:

A lovely historic property

Cons:

Our room had steps in it.

2026-09-14 • via Nuitee
K
Kristen • couple • au
8
Will definitely use again!
Pros:

Liked that the bathroom was on the same level as the bedroom - thank you. Excellent soundproofing for the location! Given the age of the building, the facilities are sufficiently adequate. The staff were tremendous and parking was easy. Excellent value for money and we love the wide corridors!

2026-09-14 • via Nuitee
C
Caroline • extended_group • au
9
Staff were very friendly and enjoyed a chat .
Pros:

We always love staying at the Grand. We took out friend they were impressed with the Beaty of the building too!

Cons:

Prices we high due to NRL!
Don’t know why they have to increase prices on school holidays and special events. But it was better value than some others we looked at.

2026-09-12 • via Nuitee
D
David • couple • au
10
2026-09-12 • via Nuitee
K
Kerry • family_with_children • au
10
2026-09-12 • via Nuitee
M
May • couple • us
10
Pros:

The staff. The building is beautiful, and location.

2026-09-12 • via Nuitee
S
Stephen • solo_traveller • au
8
Pros:

Location

Cons:

Cost

2026-09-11 • via Nuitee
K
Kerry • solo_traveller • au
6
Good value and nice staff
Pros:

The size of the rooms and location.
Also there was a lovely note and chocolates when we checked in which was a nice touch.

Cons:

The kitchen was not clean. The toaster had remains of bread sticking out and some areas in the kitchen needed more attention and we didn't use the kitchen but if we wanted to we wouldn't have because it was off putting. The bathroom was clean and tidy but had some mould in a few places.

2026-09-10 • via Nuitee
G
Geoff • couple • au
7
Always a pleasant stay at the Grand Hotel.
Pros:

Convenience of the location to the city area.

Cons:

Bed was a little soft for us. A shelf in the shower would have been useful for the soap, shampoo and conditioner.

2026-09-09 • via Nuitee
L
Leoni • couple • au
7
2026-09-07 • via Nuitee
H
harry • couple • au
8
had a loverly stay and are very interested in the historical past of the venues we stay. Beautiful
Pros:

location near train excellent

2026-09-07 • via Nuitee
M
Mcgrath • solo_traveller • au
8
Pros:

The upgrade to large apartment was great

Cons:

Would have been nice to hive other options that free to air TV

2026-09-06 • via Nuitee
M
Mark • couple • au
7
Old building but comfortable and clean . Very friendly staff
Pros:

No breakfast facilities but plenty of options close by

2026-09-06 • via Nuitee
M
Millie • solo_traveller • au
6
Pros:

The location was great. Room was good. Staff great.

2026-09-02 • via Nuitee
O
OzCouple • solo_traveller • au
7
2026-09-02 • via Nuitee
B
Brandon • solo_traveller • au
9
2026-09-01 • via Nuitee
R
Rodney • solo_traveller • au
8
2026-08-27 • via Nuitee