Hotel Castillo Real

Hotels
8 (68 reviews)
Calle 21 #15-51 Quindio , Armenia , co

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Pets allowed
Luggage storage
Airport shuttle
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Old room conditions
Poor value for money

Categories

Cleanliness
7.33
Several mentions of old and poorly maintained items like towels and mattresses.
Service
9.3
Staff described as friendly and accommodating.
Location
9.34
Central location allowing access to various activities.
Room Quality
6.79
Concerns regarding the condition of room elements and comfort.
Amenities
8.32
Standard amenities provided but lack of some expected services.
Value for Money
6.28
Negative feedback on value related to price and offerings.
Food and Beverage
8.33
Coffee and herbal teas provided but breakfast not included.
Overall Experience
8.3
Overall satisfactory experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:33

Property Description

Luxurious Accommodations
Hotel Castillo Real, situated in the heart of Armenia's town centre, offers elegant rooms equipped with modern amenities such as cable TV, a minibar, and a work desk.

Convenient Services
Enjoy the convenience of complimentary WiFi throughout the property, a 24-hour front desk, and additional facilities including a shared lounge, ticket service, and tour desk for all your travel needs.

Ideal Location
Located just a 30-minute drive from El Edén International Airport, Hotel Castillo Real provides easy access for travelers. Book now to experience comfort and convenience at its finest.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 4 years old stay for free when using an existing bed.
    Children from 5 years old to 13 years old stay for COP 40,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 68 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 6.79
Amenities: 8.32
Value for Money: 6.28
Food and Beverage: 8.33
Overall Experience: 8.3
F
Faustino • extended_group • co
8
Pros:

Excelente atención del personal, buena información

Cons:

Al rededor no hay mucho comercio después de las 6 pm

2026-07-09 • via Nuitee
A
Altamorè • couple • gb
6
2026-07-09 • via Nuitee
L
Lucila • extended_group • us
7
Buen hotel central cerca de restaurantes
Pros:

Muy buena ubicación la recepción fue buena

2026-07-08 • via Nuitee
G
Gutiérrez De Alba • family_with_children • co
8
Excelente
Pros:

Atención
Amplia habitación
Agua caliente

Cons:

Nada

2026-07-05 • via Nuitee
S
Shewn • extended_group • co
8
Pros:

Las personas

Cons:

Las camas

2026-07-05 • via Nuitee
C
Camilo • family_with_children • co
8
Buen servicio y buena ubicación.
Pros:

Faltó fruta, pero de resto OK

Cons:

Faltan tomas de corrientes y ruido en la noche.

2026-07-03 • via Nuitee
L
Lisseth • solo_traveller • co
10
Pros:

un lugar muy limpio, excelente ubicación, el personal muy atento y carismaticos

2026-06-28 • via Nuitee
P
Paula Andrea • solo_traveller • co
10
Pros:

Las personas fueron muy amables, todo quedaba muy cerca

2026-06-24 • via Nuitee
D
Diego German • solo_traveller • co
10
Pros:

La ubicación, la atención al huésped.

Cons:

Todo fue excelente.

2026-06-07 • via Nuitee
A
Andrewys • family_with_children • co
8
2026-05-27 • via Nuitee
C
Cecilia • solo_traveller • cu
9
2026-05-19 • via Nuitee
N
Nagles • family_with_children • co
2
2026-05-02 • via Nuitee
Y
Yudi • family_with_children • cn
10
Pros:

地理位置好，靠近主广场，周围离超市近，饭店多。酒店每天安排打扫。前台服务员态度优秀，非常亲切。房间设施尚可。

Cons:

一切都很好。

2026-04-08 • via Nuitee
A
Andres Gonzalez • family_with_children • co
9
Pros:

La atención

2026-04-05 • via Nuitee
V
Vergel • family_with_children • co
10
2026-04-05 • via Nuitee
E
Enrique • family_with_children • co
9
Excelente atención
Pros:

Excelente atención

Cons:

No reciben varios medios de pago

2026-03-26 • via Nuitee
N
Nicolas • couple • ca
7
Pros:

Good location, and great price. It was good for a quick stop at Armenia. They have bottle water and coffee for free.

Cons:

The person at checkin did a mistake on the price and didn’t budge even after pointing it out. But eventually another person in the morning was much more welcoming and he realized and fix the mistake proactively.

2026-03-25 • via Nuitee
D
Daniel • couple • gb
7
2026-03-20 • via Nuitee
X
Xiomara • family_with_children • co
10
Pros:

Excelente servicio las personas demasiados amables muy recomendado

2026-03-11 • via Nuitee
L
Louise • family_with_children • co
10
Si lo recomiendo
Pros:

Buena ubicación está cercano a muchos comercios, tenía agua caliente y el personal es bastante amable, buen espacio y buen precio

Cons:

Cuando entre tenía olor a humedad abrí las ventanas y ya después de un rato se acostumbra uno al olor

2026-02-10 • via Nuitee