Osaka Excel Hotel Tokyu

Hotels
8.9 (3083 reviews)
Chuo-ku Kyutaro-machi 4-1-15 , Osaka , jp
+81662520109

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent service and friendly staff
Cons:
Wi-Fi quality issues
Limited gym amenities

Categories

Cleanliness
8.81
Generally clean as mentioned in multiple reviews, but some have noted issues.
Service
9.28
Staff received consistent positive feedback for being helpful and friendly.
Location
9.32
Outstanding location noted in several reviews for its convenience.
Room Quality
8.77
Rooms are clean and spacious, though some reports mentioned size issues.
Amenities
7.8
Limited gym facilities and Wi-Fi issues reported in reviews.
Value for Money
8.76
Good value for money as indicated by several reviews.
Food and Beverage
9.31
Breakfast variety and quality received high praise from guests.
Overall Experience
9.18
Overall satisfaction with minor issues resulting in a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:53

Property Description

Prime Location in Osaka

Located just steps away from Namba Shrine and other key attractions, Osaka Excel Hotel Tokyu offers a convenient and vibrant stay in the heart of Osaka.

Modern Amenities and Services

Enjoy air-conditioned rooms equipped with all essentials including a flat-screen TV, electric kettle, and refrigerator. The hotel also provides a fitness centre, restaurant, and bar for your convenience.

Explore Osaka with Ease

With popular shopping arcades, temples, and exhibition halls nearby, you can immerse yourself in the culture and entertainment of Osaka effortlessly.

Book now for an unforgettable stay at Osaka Excel Hotel Tokyu and experience the best of what Osaka has to offer!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3083 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.18
A
Ahmed • couple • kw
10
2026-07-04 • via Nuitee
A
Albert • couple • es
8
2026-07-04 • via Nuitee
C
Cristiano • family_with_children • it
10
Un hotel da sogno
Pros:

Già dalla reception al sedicesimo piano respiri un'atmosfera incredibile, la colazione deliziosa al piano superiore con panorama tra i grattacieli di Osaka è a dir poco spettacolare. Tutto pulitissimo, staff squisito, a pochi passi dalla metro e da un bella via di shopping pedonale.

Cons:

Nulla

2026-07-04 • via Nuitee
A
Alison • family_with_children • gb
10
2026-07-04 • via Nuitee
H
Henrik Ole • solo_traveller • de
10
2026-07-04 • via Nuitee
S
Sonja Kjartansdottir • family_with_children • is
10
2026-07-03 • via Nuitee
R
Ramon • extended_group • ch
8
Pros:

Lage und Austattung

Cons:

Laute Geräusche von Autos und Motorrädern dringen durch die Fenster. War sehr laut und mühsam zum schlafen.

2026-07-02 • via Nuitee
N
NAOKO • extended_group • jp
10
2026-07-01 • via Nuitee
T
Tasiolampros • couple • gr
8
2026-06-30 • via Nuitee
S
shohei • couple • jp
10
2026-06-29 • via Nuitee
Y
Yukiko • solo_traveller • jp
9
2026-06-29 • via Nuitee
S
Sasahara • solo_traveller • jp
9
Pros:

予約はお部屋が広めだったのと、コスパのよさが決め手となりました。

アメニティが個人的に満点です。
タオルの種類の豊富さ、クレンジングと、折り畳み鏡があったのが、きめ細かい気遣いで用意いただいてるのが伝わり嬉しかったです。

朝食の種類の豊富さも満足です。

Cons:

朝食で通された席が、入り口ギリギリで、並ぶお客さんがすぐそばでそわそわしました。ソファもテーブル半分までしかないような場所で、満席ならしかたないですが、奥のふたり掛けがいくつかあいていたので、ざんねんでした。
スタッフの方も札の案内とこちらでお願いしますいって、すぐ去ってししまいました。簡単な料理の配置場所や、席こちらでいいですか❔など確認してもらえるとうれしいですね。和食があるの気づかなくてたべれませんでした。
短い時間の滞在でしたので、朝食を楽しみにうかがいました。和食なしでも種類も豊富で楽しめましたしおいしかったです。
フロントの方々もとても親切でした。
ここにしてよかったです。ありがとうございました。

2026-06-29 • via Nuitee
M
Martins • solo_traveller • lv
9
It was better than i expected it to be.
Pros:

Had a window and had a usb port for charging without an adapter.

Cons:

No microwave

2026-06-28 • via Nuitee
L
Luca • family_with_children • it
10
Abbiamo dormito benissimo e abbiamo goduto del bar che fa cocktail e aperitivo
Pros:

I particolari aggiuntivi, se devi andare in quell hotel puoi anche non portare le valigie ! Lo staff gentilissimo abbiamo avuto qualche problema di malessere e ci hanno aiutato. La vista dalla nostra camera è il bar incredibili

Cons:

Niente

2026-06-28 • via Nuitee
T
Timo • solo_traveller • ch
10
2026-06-27 • via Nuitee
• couple • au
9
2026-06-27 • via Nuitee
D
Dong • family_with_children • de
9
2026-06-27 • via Nuitee
J
József • couple • hu
8
A környék megismerésére nagyon jól helyen volt a közelben sok elérhető különlegesség található
Pros:

Csodás elhelyezkedés

Cons:

A vendégkör miatt interkontinentális volt a reggeli viszont kevés a helyi japán Ízvilág illetve a különböző emberek különböző viselkedése néha zavaró volt

2026-06-27 • via Nuitee
ねこむすめ • solo_traveller • jp
8
Pros:

お風呂とトイレが独立
本町駅から近くてロケーションがいい
スタッフさん感じがよかった
シャンプー類、化粧品類、タオル類への気遣いが感じられた。

Cons:

コップやスプーンが置いてあるところ、よく見てください。照明があたるので、気になりました。
ベッドヘッドに沿った照明が何もしなくても瞬きがあり、気になりました。

2026-06-26 • via Nuitee
N
Nalin • family_with_children • sg
10
My family liked very much the hotel and they wanted to stay longer there.
Pros:

Rooms are very clean and equipped with quality facilities. Situated in a good location too.

Cons:

Nothing.

2026-06-26 • via Nuitee