Osaka Excel Hotel Tokyu

Hotels
8.9 (3189 reviews)
Chuo-ku Kyutaro-machi 4-1-15 , Osaka , jp
+81 6-6252-0109

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent service and friendly staff
Cons:
Wi-Fi quality issues
Limited gym amenities

Categories

Cleanliness
8.81
Generally clean as mentioned in multiple reviews, but some have noted issues.
Service
9.28
Staff received consistent positive feedback for being helpful and friendly.
Location
9.32
Outstanding location noted in several reviews for its convenience.
Room Quality
8.77
Rooms are clean and spacious, though some reports mentioned size issues.
Amenities
7.8
Limited gym facilities and Wi-Fi issues reported in reviews.
Value for Money
8.76
Good value for money as indicated by several reviews.
Food and Beverage
9.31
Breakfast variety and quality received high praise from guests.
Overall Experience
9.18
Overall satisfaction with minor issues resulting in a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:53

Property Description

Prime Location in Osaka

Located just steps away from Namba Shrine and other key attractions, Osaka Excel Hotel Tokyu offers a convenient and vibrant stay in the heart of Osaka.

Modern Amenities and Services

Enjoy air-conditioned rooms equipped with all essentials including a flat-screen TV, electric kettle, and refrigerator. The hotel also provides a fitness centre, restaurant, and bar for your convenience.

Explore Osaka with Ease

With popular shopping arcades, temples, and exhibition halls nearby, you can immerse yourself in the culture and entertainment of Osaka effortlessly.

Book now for an unforgettable stay at Osaka Excel Hotel Tokyu and experience the best of what Osaka has to offer!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 3189 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.18
H
Hashim • solo_traveller • gb
10
2026-08-15 • via Nuitee
T
Takeyoshi • family_with_children • jp
9
快適な宿泊施設
Pros:

大阪梅田と難波の中間でロケーションが良かった。

Cons:

お風呂場と洗面所が別々だとよかった。

2026-08-15 • via Nuitee
Y
YOSHIHIRO • family_with_children • jp
8
2026-08-15 • via Nuitee
Şeyma • solo_traveller • tr
10
2026-08-15 • via Nuitee
W
Whi Chan • couple • kr
10
2026-08-14 • via Nuitee
J
jhih hao • solo_traveller • tw
10
房間非常寬敞完全不像在市區的飯店，打開兩個大行李箱平放都沒問題，廁所乾濕分離而且淋浴不是站在浴缸裡洗澡的那種，房間還有一個洗手台很讚。房間整體感覺舒適設備非常的新，窗戶打開還有風景可以看。推薦飯店的早餐，整體食物都還不錯，吃飯還有高樓風景可
Pros:

CP值超高，訂到一晚三千多而已！

Cons:

飯店位置很怪，每次都要先上16樓到大廳，然後走一段路換乘電梯才能回到自己房間。

2026-08-14 • via Nuitee
優人 • couple • jp
10
2026-08-14 • via Nuitee
A
Adrian • couple • es
10
Perfecto para tus vacaciones en Osaka
Pros:

Muy cerca de Dotonbori a pie y parada de metro justo al lado. Buffet de desayuno con buenas vistas y muy completo. El personal es amable en especial a Ikeda, nos has dado mucho cariño. Las habitaciones amplias y limpias. Lo recomiendo sin duda !

Cons:

Nada en especial. Un poco de margen de mejora al wifi.

2026-08-14 • via Nuitee
M
Małgorzata • family_with_children • pl
10
2026-08-14 • via Nuitee
S
Seoyoun • family_with_children • kr
9
만족합니다
Pros:

체크인도 좋았고 조식 종류도 다양하고 만족했어요 무엇보다 객실과 침구류가 깨끗해서 아이와 편안하게 잤어요

Cons:

딱히 없지만 렌트할 경우 호텔 건물 내 주차가 19:30까지만 오픈한다고 합니다. 인근에 주차했어요

2026-08-14 • via Nuitee
E
ERI • solo_traveller • jp
10
最高でした！
Pros:

・施設が駅から近く分かりやすい
・清潔感がある
・部屋も綺麗で過ごしやすかった
・朝のビュッフェが美味しく種類豊富

Cons:

・入り口が少し分かりにくかった

2026-08-13 • via Nuitee
L
Lendaro • solo_traveller • it
9
Pros:

Camere spaziose, pulite, personale gentilissimo e sempre disponibile, colazione varia e conveniente

Cons:

Nulla

2026-08-12 • via Nuitee
L
Lucage83 • solo_traveller • it
9
Pros:

Ottimo hotel nella via più chic di Osaka. Camera spaziosa con vista. Begli gli spazi comuni dell'hotel. Posizione ottima per visitare Osaka, con la stazione della metropolitana a due passi dall'hotel. Molto bella la zona dell'hotel.

2026-08-12 • via Nuitee
M
Marie-Ève • family_with_children • ca
10
Pros:

Good location, great breakfast buffet, great room and amenities!

2026-08-11 • via Nuitee
K
Kawamura • couple • jp
10
2026-08-11 • via Nuitee
M
Marilena • couple • cy
9
2026-08-11 • via Nuitee
O
OLCAY • extended_group • tr
10
2026-08-11 • via Nuitee
M
Michelle • couple • ca
10
Lovely! Will come again!!
Pros:

Lovely location and accessible to key locations in the city. Transit it a 5 min walk.

Cons:

Going to the lobby to change elevators to go to the room, but I understand the design purpose so not a big deal.

2026-08-11 • via Nuitee
T
TDSDK • extended_group • dk
10
Super godt ophold, tæt på det meste.
Pros:

Stor dejlig morgenmad, absolut noget for enhver smag. Velsmagende og meget indbydende.
Værelserne rummelige og store, alt muligt ekstra, hvis man nu har glemt tandbørste eller andet. Super fint ting.
Mulighed for at vaske tøj på to etager.
Lidt kringlet at finde ind på hotellet første gang man er det, op med en elevator, så kommer du op i receptionen, så hen i den anden ende og ned med en helt anden elevator for at komme ud på den gang hvorpå værelset ligger. Lidt sjovt, og absolut intet problem at finde rundt i.
Personalet er fantastisk. Smilende meget serviceminded og hjælpsomme. Det synes vi er klasse. Blev altid mødt af venlighed.
Meget nemt og hurtig indtjekning og udtjekning. Det er også rart at sådan noget bare fungere problemfrit.
Loungen er super fin. Sidder fantastisk med udsigt over Osakas skyline. Super hyggeligt.
Beliggenheden er super, der er vel 15-20 minutters rolig gang til Dotonbori, og kortere til undergrunden. Virkelig nemt.
Kan varmt anbefales.

Cons:

Der var faktisk ikke rigtig noget, alt var som det skulle være. Og tak for det, og tak til personalet.

2026-08-10 • via Nuitee
R
Ralph • family_with_children • gb
9
Pros:

The location was very good. Rooms were clean.

Cons:

Room was very small.

2026-08-10 • via Nuitee