Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.64
Numerous mentions of cleanliness issues in rooms.
Service
9.99
Staff was described as friendly and helpful.
Location
9.65
Hotel location praised as excellent.
Room Quality
8.6
Some rooms noted to be in less fresh condition.
Amenities
9.13
Basic amenities are available but lacking in some rooms.
Value for Money
9.59
Value perceived as good based on breakfast options and service.
Food and Beverage
9.64
Breakfast quality and variety positively remarked upon.
Overall Experience
9.99
Overall stay deemed pleasant and satisfying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:21

Property Description

Luxurious Accommodation
Borjomi UnderWood offers air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and private bathroom. Some units even boast stunning city views and a cozy patio for relaxation.

Exceptional Services
Enjoy a range of services including a 24-hour front desk, babysitting, tour assistance, and airport transfers. Indulge in delicious breakfast options from buffet to à la carte, ensuring a delightful start to your day.

Convenient Location
Located in Borjomi, with the nearest airport being Kutaisi International Airport, the hotel's central location provides easy access to explore the city's attractions. Book your stay at Borjomi UnderWood for a memorable and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Location

Guest Reviews

9.4
Based on 667 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.99
A
Anna • solo_traveller • de
10
Pros:

Sehr gemütlich, Personal sehr freundlich, man hat uns einen Parkplatz am Straßenrand direkt vor dem Hotel reserviert - das war toll! Leckeres Frühstück und eine wirklich tolle Aussicht vom Zimmer aus!

2026-09-10 • via Nuitee
R
Roberto Perugia • couple • it
9
Borjomi da visitare
Pros:

Bell'hotel in pieno centro a Borjomi lungo il fiume e la via principale.
a 2 minuti dalle fonti della famosissima acqua minerale.
Personale cortese
Parcheggio riservato che è stato indispensabile
Colazione presso il ristorante.
acqua minerale a disposizione in abbondanza

Cons:

Pendenza sbagliata della doccia che allagava in bagno.
La nostra camera si affacciava sul retro al terzo piano con balcone: roccia e vegetazione di fronte. Camera quindi molto buia

2026-09-07 • via Nuitee
M
MARIYA • family_with_children • ru
10
Отношение сотрудников отеля было самым теплым,дружелюбным, всегда готовыми прийти на помощь , подсказать, очень вкусными
Pros:

Это была великолепная поездка в Боржоми! Отель находится в замечательном месте, очень близко выход к национальному парку, вдоль дороги протекает горная река.

2026-09-04 • via Nuitee
D
Dmitry • couple • ge
9
2026-09-04 • via Nuitee
D
denis • family_with_children • fr
8
HOTEL ORIGINAL ET DE BONNE QUALITÉ.
Pros:

LE CALME DE L'ETABLISSEMENT ET L'ORIGINALITÉ,LE RESTAURANT

Cons:

LE BRUIT DES CLIMS OU MOTEUR A L'EXTERIEUR COTE FALAISE, MANQUE D'ECLAIRAGE EN CHEVET, PAS DE PARKING DISPONIBLE ALORS QU'IL ETAIT ANNONCÉ SUR VOTRE SITE

2026-09-02 • via Nuitee
T
Tal • extended_group • za
10
A wonderful hotel in a perfect location with genuinely lovely hosts.
Pros:

We loved the cosy, welcoming atmosphere of the hotel, which really comes from the lovely family who runs it. Everyone was incredibly friendly and helpful, and the location was perfect — right in the centre and close to the shops, restaurants and Central Park.

Cons:

There wasn’t really anything we didn’t like about our stay. Everything was as described, and we were very happy with the hotel.

2026-09-01 • via Nuitee
V
VALERIY • couple • me
10
2026-08-31 • via Nuitee
S
SANDRINE • couple • fr
8
Ballades à Borjomi
Pros:

Hôtel tout proche du parc et de la source. Personnel très agréable. Le parking était parfait : notre place réservée nous attendait. Le balcon donnant sur la fontaine est sympathique. Le petit déjeuner était superbe : beaucoup de choix et des produits frais.

Cons:

Oreillers trop durs et gros ! Chambre un peu petite et manquant de patères pour suspendre les affaires après un bain dans les piscines sulfurées.

2026-08-31 • via Nuitee
M
meri • family_with_children • ge
10
Pros:

it was clean.staff was friendly and full of enthusiasm.location conveniet to visit park and all the cafes and local shops around.

Cons:

only thing that wasnt comfortable for me- large window in the bathroom.

2026-08-30 • via Nuitee
G
Garnelis • extended_group • il
10
2026-08-29 • via Nuitee
S
Safeer • couple • sa
5
اتمنى ابلاغ العملاء بعدم وجود مصعد وعدم خدمة توصيل الحقائب الي الغرف والعكس
Pros:

قريب من بعض الأماكن السياحيه

Cons:

عدم وجود مصعد وكذالك المواقف

2026-08-26 • via Nuitee
A
Alhemyari • family_with_children • ae
5
2026-08-26 • via Nuitee
E
Ekaterina • solo_traveller • ru
7
Pros:

Очень приятный и отзывчивый персонал, великолепное местоположение.
Завтрак, в целом, представлен всем необходимым.

Cons:

Цена/качество НОМЕРА являются несоответствующими. Душевая никак не отгрожена от основной зоны и делает весь пол санузла влажным. Возле душа отсутствуют какие-либо полочки доя размещения мыла и шампуня. Туалетная бумага размещена на туалетном бочке (неужели нельзя сделать для нее держатель?!) и периодически падает на мокрый пол.
В номере нет стаканов, хотя даже в баре представлено пиво.
Стены грязные, подушки неудобные

2026-08-25 • via Nuitee
E
Ekaterine Karkusashvili • solo_traveller • ge
8
Okay stay for the price, but dated facilities
Pros:

Good value for the money. The location is convenient, rooms are cleaned daily, and breakfast is decent enough to get the day started.

Cons:

The facilities are pretty worn out. In one of the rooms, the hairdryer didn't work, and none of the nightstand lights were working either.

2026-08-24 • via Nuitee
R
Ruslan • couple • ru
10
2026-08-24 • via Nuitee
D
Dylan • family_with_children • gb
9
2026-08-21 • via Nuitee
A
Alexey • couple • ru
9
2026-08-20 • via Nuitee
A
Alain • couple • ae
5
Not worth it
Cons:

Room is just "to sleep"; electricity extensions ; noisy (when in bed, people talking in the hallway were like standing next to my bed); shower door did not close; "balcony" giving out on a wall.

2026-08-19 • via Nuitee
A
avi • family_with_children • il
10
בסה״כ היה טוב והוגן
Pros:

מיקום מרכזי קרוב לעיקר

Cons:

מדרגות בכניסה וללא עליה למזוודות

2026-08-18 • via Nuitee
R
Rashid • couple • ae
7
لن زياره ثاينه في المرات القادمه
Pros:

الفندق في مكان جميل جنب النهر
وسط المطاعم والحديقه والترفيه
وجنب مطعم الامارت وهو مطعم جورجي وسعره ممتاز
السعر جيد في هذا المكان الجميل

Cons:

بدون اسنطير يعني تحمل الشنط بروحك لين فوق
الغرفه صغيره جدا
السرير صغير
لا يوجد عزل بين الغرف هو تقريبا شقق مفروشه بس افصل من وايد اماكن

2026-08-17 • via Nuitee