The Twelve Knights

Hotels
Marston's Inns
7.5 (921 reviews)
Margam Road , Port Talbot , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Fishing
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Good service
Lovely staff
Nice food
Cons:
Limited parking
Expensive breakfast
No spa services
Maintenance issues in rooms
Inconsistent cleanliness

Categories

Cleanliness
6.4
Mixed feedback on cleanliness with some guests mentioning cleanliness issues while others found the rooms clean.
Service
8.4
Staff service received consistently positive feedback for friendliness and attentiveness.
Location
8.4
Great location near key landmarks and amenities, appreciated by guests.
Room Quality
6.7
Varied feedback on room quality, with some guests mentioning outdated rooms and maintenance issues.
Amenities
7.1
Satisfactory amenities with mixed reviews, highlighted gym and pool but lacked spa services.
Value for Money
7.2
Some guests found the hotel to be good value for money, while others felt the services did not justify the price.
Food and Beverage
7.6
Food and beverage services received positive feedback, with a few guests suggesting more variety.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 15:48

Property Description

Convenient Location
Less than 1 mile from the M4 motorway (junction 38), The Twelve Knights is perfectly situated for easy access to major roads. Ideal for travelers looking for a strategic stopover.

Award-Winning Bar and Restaurant
Indulge in the culinary delights at our award-winning bar and restaurant. Experience a blend of traditional pub fare and exquisite dishes, sure to tantalize your taste buds.

Comfortable En Suite Rooms
Relax in one of our 10 spacious and comfortable en suite rooms. Each room is equipped with modern amenities like a TV and tea/coffee making facilities for a cozy stay.

Book your stay at The Twelve Knights now for a delightful blend of comfort, convenience, and culinary excellence.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 921 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.4
Room Quality: 6.7
Amenities: 7.1
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 8.2
S
Srikantha solo_traveller gb
8
Nice staffs and great location
Pros:

The staffs were very kind and welcoming. They allocated a room as per our request which we are grateful for.

Cons:

There was some dust under the beds but overall the room was clean.

2026-08-15 via Nuitee
J
Jan solo_traveller gb
9
Pros:

It was great for my needs.

2026-08-13 via Nuitee
B
Bowen couple gb
2
2026-08-11 via Nuitee
J
Jo solo_traveller gb
5
I would not return
Pros:

Food was good and served promptly

Cons:

Rooms could do with a revamp. Clean but run down.
Staff were pleasant but not friendly, senior management did not set a good example to the junior staff.

2026-08-10 via Nuitee
K
Kayleigh couple gb
4
Wouldn't stay again
Pros:

It was clean and tidy at least

Cons:

Had to order different things as they didn't have want i wanted twice there portions were small microwaved dishes there was flies everywhere the rooms were plain and boring need redecorating abit of colour weird smell

2026-08-10 via Nuitee
A
Attinder solo_traveller gb
10
2026-08-07 via Nuitee
R
Russell solo_traveller gb
2
very disapointed
Pros:

staff very friendly and food was good

Cons:

the rooms didn't resemble what is on booking.com they might have look like the pictures ten years ago
carpets stained and very worn, everything need a good decorating.
the pub could do with decorating.
the whole place is need of some TLC

2026-08-07 via Nuitee
H
Hamid solo_traveller gb
9
2026-08-05 via Nuitee
K
kim couple gb
10
2026-08-04 via Nuitee
C
carmen solo_traveller gb
9
2026-08-02 via Nuitee
C
cooler35 solo_traveller gb
10
2026-07-24 via Nuitee
R
Richard couple fr
7
Pros:

Situation pour découvrir la région et authenticité de l'établissement

Cons:

Le petit déjeuner

2026-07-18 via Nuitee
C
Cathy solo_traveller gb
8
Very good stay for a quick visit
Pros:

Easy to find and very spacious room

2026-07-18 via Nuitee
B
Bruce family_with_children gb
5
Adequate. Breakfast didn’t happen
Pros:

Close to Margam park and tons of boiling hot water in bath

Cons:

Vehicles with missing wheels and broken windows in car park doesn’t inspire confidence . Police cell style door to room, dated and worn. Bar was noisy too loud to sleep so joined in the watching the karaoke

2026-07-16 via Nuitee
L
Lauren solo_traveller gb
8
Staff where super nice and friendly and really helpful
Pros:

Lovely location! Easy to get too and able
To park car

Cons:

That there was late people leaving and they were aloud!
I bet that it’s a pub etc! But they were extremely loud specially having a baby with us

There was no air conditioning or fans specially in this weather! The remote control didn’t work!

2026-07-15 via Nuitee
T
Thierry solo_traveller gb
8
A very good place with feel good factor.
Pros:

Comfortable and quiet hotel. I enjoyed having a drink at the bar, having dinner and breakfast in morning. Building is beautiful. Staff was helpful.

Cons:

TV in all rooms needs fixing. Hopefully this will be done quickly

2026-07-14 via Nuitee
L
lynn couple au
1
Never again
Cons:

Awful! Needs an upgrade. Blinds wouldn’t go up, carpet rippled and worn, pipes exposed. Chips and holes in walls, extremely hot with only heaters provided to use as fans, staff unhelpful and disinterested in customer service, tv no channels, paid $200 AUD!!!!!! Rip off

2026-07-12 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Everything was okay

Cons:

Nothing

2026-07-10 via Nuitee
J
John solo_traveller gb
8
Cons:

Fan for kitchen outside my window.. so noisy

2026-07-09 via Nuitee
S
Shirley couple ie
8
2026-07-06 via Nuitee