Silken Ciudad de Vitoria

Hotels
•
Hoteles Silken
8.7 (13076 reviews)
Portal de Castilla, 8 , Vitoria-Gasteiz , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Bed comfort
Small amenities

Categories

Cleanliness
8.19
Mixed reviews, some mentions of cleanliness being subpar in shared facilities.
Service
9.16
Overall positive sentiment about staff friendliness, despite a few negative experiences.
Location
9.2
Frequent praise for the hotel's excellent location near city center.
Room Quality
8.65
Generally positive reviews about room comfort and modern facilities.
Amenities
8.68
Well-equipped with parking and facilities, though some amenities were criticized.
Value for Money
8.64
Considered good value given location and amenities, but some complaints about pricing.
Food and Beverage
8.19
Breakfast options were good, but some wished for better quality items.
Overall Experience
8.86
Overall satisfactory stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:17

Property Description

Impressive Lobby and Charming Interior Garden
The Silken Ciudad de Vitoria boasts modern rooms set around an impressive lobby and a charming interior garden, providing a serene and welcoming atmosphere for guests.

Convenient Location
Located just 10 km from Foronda-Vitoria Airport and a mere 300 meters from Vitoria Train Station, this hotel offers easy access for travelers. Additionally, being within a short walking distance to the Basque Contemporary Art Centre adds to its appeal.

Delicious Dining Options
Guests can indulge in innovative traditional cuisine at the Vitoria Restaurant or opt for tapas and light meals at the cafeteria, ensuring a delightful culinary experience during their stay.

Experience comfort, convenience, and culinary delights at Silken Ciudad de Vitoria. Book now for an unforgettable stay!

Important information:

License number: HVI00344Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17 per day.

Location

Guest Reviews

8.7
Based on 13076 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
M
Merideño Silgado • extended_group • es
10
2026-06-20 • via Nuitee
U
Ulrich • couple • de
9
Sehr schönes Hotel in sehr guter Lage
Pros:

Sehr schönes Hotel für einen Aufenthalt von mehren Tagen. Die Mitarbeiter sind bei Fragen immer sehr hilfreich und helfen gerne mit Tips zum Besuch der Stadt weiter.

Cons:

Die Parksituation ist der Lage geschuldet eher schlecht. Das Parken ist nur im Hoteleigenen Parkhaus möglich. Das Frühstück ist eher durchschnittlich bei schnellem Service.

2026-06-20 • via Nuitee
L
lucia • solo_traveller • es
9
Pros:

Estaba limpio y en una ubicación perfecta

2026-06-20 • via Nuitee
J
Juan • solo_traveller • es
9
2026-06-19 • via Nuitee
R
Rafael Muñoz Quijada • solo_traveller • es
10
Excelente elección
Pros:

Es un hotel fantástico y muy bien situado a pocos minutos del centro.

2026-06-19 • via Nuitee
A
Alexandr • couple • kz
7
Pros:

Быстрое заселение. Очень классный парень на ресепшен. Молодец, всё сделал быстро, и профессионально. Хорошая подземная парковка прямо в отеле (платная за 17 евро в сутки)

Cons:

На 4 звезды отель не тянет. Нет тапочек в номере! Телевизор не смарт! Почему за такие деньги я должен смотреть малюсенький старый телевизор с Испанскими каналами? Это не допустимо в 2026 году! Одно полотенце было грязным. Фото прилагаю.

2026-06-19 • via Nuitee
A
Anna • couple • it
9
Ottimo! È la ottava volta!
Pros:

Ottima colazione
Posizione comoda
Posteggio comodissimo

Cons:

Un solo asciugamano per bidè
Mancanza fazzolettini in bagno

2026-06-19 • via Nuitee
J
Jesús • solo_traveller • es
8
2026-06-19 • via Nuitee
A
Alicia • solo_traveller • es
9
Pros:

Comodidad, amplio y restaurante genial

Cons:

.

2026-06-18 • via Nuitee
F
francisco • extended_group • es
9
2026-06-18 • via Nuitee
A
Alfonso • couple • es
10
Mejor, imposible!!
Pros:

Trato muy agradable del personal, las instalaciones, ubicación próxima al centro histórico.

Cons:

--

2026-06-18 • via Nuitee
M
Maria • couple • es
10
Repetiremos. Hotel ideal calidad-precio
Pros:

La ubicación, el trato, la cama y el parking

Cons:

El domingo la cafetería cerrada hasta las 9:00

2026-06-18 • via Nuitee
M
Martin • solo_traveller • de
7
Pros:

Schönes Business 4 Sterne Haus. Personal unheimlich hilfsbereit bei mein Fahrrad (Rad tourist)

Cons:

War Alles ok

2026-06-18 • via Nuitee
S
Sylviane • solo_traveller • fr
10
2026-06-18 • via Nuitee
A
Alberto • solo_traveller • ar
10
Fabuloso
Pros:

El baño excelente, el cuarto grande y cómodo, la atención y el personal. La ubicación al lado del centro histórico y el estacionamiento privado.

Cons:

Nada

2026-06-18 • via Nuitee
M
Mikel • couple • es
9
2026-06-18 • via Nuitee
C
Carolpc • solo_traveller • es
9
2026-06-17 • via Nuitee
E
estelle • solo_traveller • fr
9
2026-06-17 • via Nuitee
J
Jorge • couple • es
8
De paso
Pros:

La ubicacion

Cons:

Todo bien

2026-06-17 • via Nuitee
P
Prida • solo_traveller • es
5
Si te gusta el ruido del coche, ese es tu hotel
Pros:

La limpieza y la ubicación

Cons:

Se oían los coches como si estuvieran dentro de la habitación.
Y la TV era pequeñísima.

2026-06-17 • via Nuitee