Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Historical charm
Cons:
Room temperature issues
Food temperature issues
Limited pet accommodations

Categories

Cleanliness
8.04
Some reviews mentioned the cleanliness of the room positively, indicating a decent standard.
Service
8.71
Most staff interactions were positive, though there was one negative encounter.
Location
8.65
The historical charm and proximity to main attractions received high praise.
Room Quality
8.2
Rooms were spacious and comfortable, though some issues with temperature control were noted.
Amenities
8.53
Amenities are decent for a unique hotel experience, but some modern conveniences are lacking.
Value for Money
8.39
Given the unique experience of staying on a historic ship, the value is considered fair.
Food and Beverage
8.14
Food quality was good, but there were issues with temperature and service.
Overall Experience
8.51
A memorable and unique stay that stands out from standard hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 3451 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.65
Room Quality: 8.2
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.51
C
Charles • extended_group • us
10
Great experience
Pros:

Authentic, staff was very nice, exploring the ship and learning the history

2026-06-13 • via Nuitee
N
Nigel • couple • gb
9
Excellent stay, great location, great restaurant, and plenty to see and do
Pros:

Everything, it was amazing

Cons:

Didnt want to leave

2026-06-13 • via Nuitee
N
Nicole • couple • us
8
2026-06-13 • via Nuitee
K
Kymberly • couple • us
8
Pros:

Roll was excellent

Cons:

Most every door to see historical things were locked only got to view through glass

2026-06-12 • via Nuitee
H
Heather • couple • us
7
2026-06-11 • via Nuitee
L
lucien • couple • fr
10
Pros:

super nous vraiment adoré encore grand merci

2026-06-11 • via Nuitee
L
Lara • couple • us
5
Will do again
Pros:

Views

Cons:

The tub was dangerously slippery and I fell and hit my head

2026-06-11 • via Nuitee
S
Sandy • couple • us
8
Pros:

Close to the cruise port

2026-06-10 • via Nuitee
M
May • family_with_children • us
8
Fun and unique place to stay.
Pros:

Love the location, the views, and the art deco charm of this gorgeous ship.

Cons:

Bathrooms are tired and dated, but otherwise functional. Also, and this was just a bad timing thing, but we happened to stay the night of the new amphitheater grand opening, and the crush of attendees for the Snoop Dog concert preventing arriving hotel guests from getting through was very frustrating, and the process was not well executed -- hotel guests should have been more swiftly moved past the concert attendees crowd -- took 45 minutes to get through the multiple attendants until we could finally access the parking lot (twice! First when we arrived to check in and then when we returned from dinner in town). Hopefully improvements are made to better accommodate/assist hotel guests.

2026-06-10 • via Nuitee
R
Roland • couple • de
10
2026-06-10 • via Nuitee
V
Virginia • extended_group • us
10
Majestic ship
Pros:

room, bed, temperature was very comfortable.

Cons:

The only thing is more electric sockets would have been helpful. Only found 2, none near beds. Shower needs bars for safety, toilet difficult to flush. A bit of loud concert noise from LB Amphitheater but ended in good time

2026-06-10 • via Nuitee
S
Sia • couple • us
10
2026-06-08 • via Nuitee
M
Margherita • solo_traveller • gb
10
2026-06-08 • via Nuitee
J
Jane • couple • us
6
Mixed review on this one
Pros:

The ship itself is beautiful y maintained and we loved the feeling of going back to another era. The Observation Deck bar was a wonderful place to enjoy a cocktail. We loved having a porthole in our room that could be opened.

Cons:

The facilities in the rooms are somewhat dates, as one would expect since it has been maintained as it used to be. However, the beds could be more comfortable., and the bathroom small and cramped. We enjoyed staying here as a one time experience but would likely not return.

2026-06-08 • via Nuitee
B
Bahareh • couple • us
9
A wonderful experience
Pros:

I liked the unique experience

Cons:

Outdated bathrooms

2026-06-08 • via Nuitee
A
Ashley • couple • us
10
Epic night on a historic ship
Pros:

Loved the unique experience and the vibe on the boat. The observation deck and the speak easy were wonderful. So much to do and see. It was fun to people watch and wander around.

Cons:

We didn't see or hear any ghosts. Smile!

2026-06-08 • via Nuitee
A
Aisha • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-06-08 • via Nuitee
C
Crowell • solo_traveller • us
8
2026-06-07 • via Nuitee
S
Stacey • solo_traveller • us
10
2026-06-07 • via Nuitee
L
L Cristina • solo_traveller • us
5
2026-06-07 • via Nuitee