Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Historical charm
Cons:
Room temperature issues
Food temperature issues
Limited pet accommodations

Categories

Cleanliness
8.04
Some reviews mentioned the cleanliness of the room positively, indicating a decent standard.
Service
8.71
Most staff interactions were positive, though there was one negative encounter.
Location
8.65
The historical charm and proximity to main attractions received high praise.
Room Quality
8.2
Rooms were spacious and comfortable, though some issues with temperature control were noted.
Amenities
8.53
Amenities are decent for a unique hotel experience, but some modern conveniences are lacking.
Value for Money
8.39
Given the unique experience of staying on a historic ship, the value is considered fair.
Food and Beverage
8.14
Food quality was good, but there were issues with temperature and service.
Overall Experience
8.51
A memorable and unique stay that stands out from standard hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 3565 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.65
Room Quality: 8.2
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.51
B
briankT6703LE • Family
10
Great time and experience
Pros:

My wife and I did a date night stay on the Queen Mary. Our first visit there and will definitely be back. The dinner at Chelsea was amazing and the live music at the observation bar was fantastic. Tina Aldana band was just incredible. I highly recommend the experience.

2026-07-25 • via Tripadvisor
V
Virginia • couple • us
10
It was a great experience and memory
Pros:

It was nice

Cons:

The floor where the secret party is located has no bathroom and the drinks were the most expensive and were not good

2026-07-25 • via Nuitee
C
Channa • solo_traveller • us
10
2026-07-25 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-07-25 • via Nuitee
R
Rebekah • extended_group • us
10
2026-07-25 • via Nuitee
D
Daniel • solo_traveller • us
4
2026-07-24 • via Nuitee
K
Kent • solo_traveller • us
10
2026-07-23 • via Nuitee
K
kadeema2525 • Family • Cypress, Texas
6
Lovely hotel, gross food
Pros:

The queen Mary itself is very nice, but I recommend going in the winter because it was quite hot with no air conditioning even with fans it was warm which they do warn you about. The bartenders and The Bar were amazing with good drinks…. My complaint is with the promenade café. I prepaid for breakfast for two adults and two children and the buffet is disgusting! Hard cinnamon rolls and pastries, rubbery bacon and a lack of variety was not worth $140. If we ate $20 worth of food that was a lot. I will be back in the winter to go to the bar. I just won’t eat there.

2026-07-22 • via Tripadvisor
D
DocDivinity • Family • Ponder, Texas
10
What an adventure.
Pros:

If you love history, this is an amazing getaway. The ship came to LB more than 50 years ago and was retiring then. So it is dated and left that way on purpose.
If you see only one exhibit, make sure it's the propeller still attached to the ship and displayed in water. Truly an awesome sight!
The food I've gotten so far was less expensive than I expected and much better than I expected. And the staff had been all friendly and helpful.
I've had a great time.

2026-07-22 • via Tripadvisor
S
Sandy • extended_group • us
6
2026-07-22 • via Nuitee
C
Christopher • family_with_children • us
8
The one night was good. We enjoyed the nice view.
Pros:

We didn’t have breakfast

Cons:

It could not have been better.

2026-07-22 • via Nuitee
A
ashley • family_with_children • us
7
2026-07-22 • via Nuitee
H
HappyHops • Couples • Isle of Wight, England
8
Memorable stay
Pros:

Have wanted to stay on the original Queen Mary for a long time after sailing in the Queen Mary II. We initially had a problem with our cabin but the receptionist quickly sorted us out and moved us. Our room was clean and comfortable. It was lovely to stay in a historic room and this one ticked all those boxes. Our bathroom was pretty much like the one in the exhibition! It all worked just fine.
I wouldn’t say it has air conditioning as such but reception supplied us with a fan as it was warm.
We ate onboard which was very nice and looked at as many exhibitions as we had time for. Would have liked to have had more time in the evening but they closed at 8.

2026-07-21 • via Tripadvisor
D
D&C Halsey • couple • us
8
A step back in time to see experience old style ocean travel.
Pros:

We enjoyed the entire atmosphere, the history, etc. We also enjoyed both the dining room (dinner and breakfast) and cocktail bar (dessert and drinks). We appreciated our stay more after having taken the full boat tour. One of our favorites was the films running on a loop showing the Queen Mary through history.

Cons:

We were not told about the free "Departure Tour" until it was too late the day we arrived. This was especially frustrating because the stand for it is just across the lobby. It really should be a standard part of the check-in process and not rely on guests to ask for it.

2026-07-21 • via Nuitee
D
darinb339 • Friends getaway
10
Great time on the historic ship all around.
Pros:

Location is great. Room was clean and perfect for our stay.

2026-07-20 • via Tripadvisor
C
CarolnRobb • Couples • New York City, New York
8
Live in the midst of history
Pros:

I guess I assume most people choose to stay on the Queen Mary out of an interest in history, art deco and or the lifestyle of the rich and famous of the 1930’s. We sure did.

It was fun to feel like you were boarding the real “Mary.” Everything on the interiors is pretty much like it was back in the ‘30’s.

We took the History Tour and really enjoyed learning about the ship. Highly recommend.

The Chowder restaurant was excellent as was the Observation Bar. We went to both twice.

The “downsides:”

The A/C is central so it can’t be controlled. We asked for a fan and that helped.

The WiFi signal was almost non-existent. Hotels continue to feel WiFi is an “extra”. But today it’s just as essential as lights and plumbing. Somehow they managed to have cable TV in the rooms, so there’s no excuse not to have good WiFi. (In retrospect I should have asked for a room change to get better reception.)

2026-07-20 • via Tripadvisor
D
Denys • family_with_children • ua
9
2026-07-20 • via Nuitee
M
Martha • couple • us
8
2026-07-20 • via Nuitee
D
Dream34841207189 • Family
10
Would be again
Pros:

We had a late check in. So most things were closed. But we were able to walk the ship at night. It was quiet and clean. The architecture of the ship is amazing. We were offered fans or extra blankets. Whatever we needed. We asked for a roll away and it was promptly delivered. The room was spacious on the B deck. The blow dryer didn’t work. But that was okay. It is a bit pricey, but the experience was neat.

2026-07-19 • via Tripadvisor
T
Teresa • solo_traveller • us
10
2026-07-19 • via Nuitee