Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Historical charm
Cons:
Room temperature issues
Food temperature issues
Limited pet accommodations

Categories

Cleanliness
8.04
Some reviews mentioned the cleanliness of the room positively, indicating a decent standard.
Service
8.71
Most staff interactions were positive, though there was one negative encounter.
Location
8.65
The historical charm and proximity to main attractions received high praise.
Room Quality
8.2
Rooms were spacious and comfortable, though some issues with temperature control were noted.
Amenities
8.53
Amenities are decent for a unique hotel experience, but some modern conveniences are lacking.
Value for Money
8.39
Given the unique experience of staying on a historic ship, the value is considered fair.
Food and Beverage
8.14
Food quality was good, but there were issues with temperature and service.
Overall Experience
8.51
A memorable and unique stay that stands out from standard hotel experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Impressive History and Tradition
The Queen Mary Hotel offers more than just accommodation - it provides a unique opportunity to step back in time and experience the grandeur of transatlantic travel from the 30s, 40s, and 50s. With its rich history and tradition of excellence, every corner of the ship tells a story of luxury and elegance.

Diverse Activities and Amenities
From historic tours to paranormal attractions, shopping, sunbathing on the spacious deck, and indulging in fresh seafood at Chelsea Chowder House & Bar, there is no shortage of activities to enjoy during your stay. The Queen Mary Hotel ensures that guests have a memorable and fulfilling experience beyond just a place to sleep.

Luxurious Accommodation
The 346 original first-class staterooms and nine suites on the ship are a testament to its opulent past. Adorned with rich wood paneling, Art Deco designs, and original artwork, each room exudes old-world charm and elegance. Staying in one of these rooms offers a rare chance to relive the era of luxury ocean liners.

Book your stay at the Queen Mary Hotel now to immerse yourself in a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Promenade café is currently under renovation.

Please note: The nightly resort fee offers the following:
1. Self-guided tour
2. Wi-Fi Internet
3. Local calls
4. Domestic long distance calls up to 30 minutes
5. Use of fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 3518 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.65
Room Quality: 8.2
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.51
S
Serdal • solo_traveller • us
5
2026-07-04 • via Nuitee
E
Elaine • solo_traveller • gb
5
It was a good experience but I wouldn’t return.
Pros:

It was a wonderful experience to stay on this ship, being able to explore and imagine what it would have been like to sail.

Cons:

Very run down and shabby, rooms were freezing cold, no ability to alter the temp.
Needs redecorated.

2026-07-04 • via Nuitee
V
Vladyslava • couple • us
7
2026-07-04 • via Nuitee
J
Jamey • couple • us
9
2026-07-04 • via Nuitee
O
Olivia • couple • us
1
Inconvenient
Pros:

The ship

Cons:

The staff, tried to tell them about my experience and I get the same AI response from them with no resolution whatsoever.

2026-07-03 • via Nuitee
H
Hemingway • couple • us
10
2026-07-03 • via Nuitee
M
Michel • couple • fr
8
Voyage dans le temps
Pros:

Le charme et l’histoire du bateau, en particulier grâce à Tristan et sa visite guidée.

Cons:

L’accueil pour le Check in, trop impersonnel surtout pour des touristes étrangers !
La literie à revoir et le ménage à réclamer 3 fois pour obtenir des serviettes de toilette.

2026-07-03 • via Nuitee
T
Trinity • couple • us
10
2026-07-02 • via Nuitee
R
Roby • solo_traveller • de
10
Pros:

Amazing Experience if you love old ships stories.

2026-07-02 • via Nuitee
M
Marc ZAMORSKI • couple • fr
7
Pros:

Superbe bateau, un musée !

Cons:

Parois peu épaisses, de fait mauvaises isolation phonique.

2026-07-02 • via Nuitee
P
Paula • couple • us
5
It was okay.
Pros:

It was fun to stay on the Queen Mary die to her history.

Cons:

The parking and taking the shuttle was terrible. Only good part was how helpful the gentleman was that drove us back to our car this morning. I didn't really care for our room, but that's probably my fault.

2026-07-01 • via Nuitee
M
Miguel • couple • us
10
Amazing stay
Pros:

Everything

Cons:

The ghost spots

2026-07-01 • via Nuitee
G
Goff • solo_traveller • us
8
Pros:

Overall, a pleasant experience. Bed was very comfortable and I loved the history associated with the ship.

Cons:

Some cigarette smoke crept into my room. Possibly from the deck or another room.

2026-06-30 • via Nuitee
S
Sierra • solo_traveller • gt
7
2026-06-30 • via Nuitee
J
Jennifer • solo_traveller • us
10
Another great stay on the Queen Mary
Pros:

The whole experience on the Queen Mary was fantastic.

Cons:

The parking , it just seemed very disorganized.

2026-06-29 • via Nuitee
W
W • solo_traveller • us
9
Pros:

Excellent service, room, and atmosphere.

Cons:

Stores should stay open longer.

2026-06-29 • via Nuitee
S
Susan • couple • us
5
Was convenient as we were close to Cruise Terminal
Pros:

Close to Cruise Terminal

Cons:

Needs updating
Day Trip Festival encompassed the property
Have stayed here 3 times and was disappointing

2026-06-29 • via Nuitee
A
Angel • extended_group • us
10
2026-06-29 • via Nuitee
C
Cipriano • family_with_children • ch
7
Bella esperienza, ma senza magia.
Pros:

Esperienza affascinante, si respira l’atmosfera di anni passati, noi eravamo in famiglia ed è stato sicuramente qualcosa di nuovo.

Cons:

I servizi ristorazione purtroppo poco flessibili, siamo arrivati alle 20.30 e nonostante al desk ci hanno detto che sarebbe ancora stato possibile mangiare, all’entrata del ristorante ci hanno rifiutato l’accesso. Avendo anche un bambino con noi non è stato il massimo.
Dettagli chiaramente non da 5 stelle, ma si può accettare l’esperienza su una nave davvero vecchia con qualche piccolo compromesso. Una nota purtroppo molto negativa sulla qualità del letto davvero troppo scomodo (materasso completamente andato)

2026-06-28 • via Nuitee
M
Marinda • couple • us
4
If you want to try something nostalgic, then try it but if you would like a nice hotel, stay skip it. 
Pros:

The front desk and housekeeping staff were excellent.

Cons:

The inability to cut the air off will keep me from returning to this hotel.

2026-06-28 • via Nuitee