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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Diving
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Windsurfing
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Snorkelling
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Babysitting/child services
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Solarium
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Electric vehicle charging station
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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CCTV in common areas
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Experience the epitome of luxury at Occidental Puerto Banús, ideally situated in the heart of Puerto Banus just a short stroll from the beach. Indulge in our modern apartments featuring private terraces or balconies, perfect for enjoying the Mediterranean breeze.
Refreshing Swimming Pools for All Ages
Unwind by one of our two swimming pools, including a designated pool for adults and another for children, all surrounded by comfortable sun loungers. Whether you seek relaxation or family fun, our pools cater to all your needs.
Endless Entertainment and Nearby Attractions
With over 50 prestigious golf courses nearby and a casino within walking distance, there is no shortage of entertainment options. Explore Selwo Aventura or venture into Marbella city centre, both just a short drive away from Occidental Puerto Banus.
Book now to experience the ultimate blend of luxury and convenience at Occidental Puerto Banús!
When booking more than 4 rooms or an amount over EUR 2500, different policies and additional supplements may apply.
On December 31 the dinner service will not be available. Customers staying on half board whose stay includes that date, will be offered, only that day as an alternative, lunch service.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Amplitud de la habitacion y que tenia menaje para te cafe y balcon
L’emplacement très bien situé
La lenteur du service au bar, n’avons toujours pas pu commander
Very Disappointing Experience – Poor Maintenance and Unacceptable Service
Despite the high price of this hotel, the condition of the room was extremely disappointing. The ceiling was visibly neglected, with numerous stains and what appeared to be mold. There was also an unpleasant smell in the room, making the stay far from comfortable.
To make matters worse, the room telephone was not working, so contacting reception for assistance was impossible. This is completely unacceptable for a hotel charging such high rates.
The hotel may have been good in the past, but it is clear that maintenance and service standards have deteriorated significantly. The management needs to take responsibility and urgently address these issues.
I would not recommend this hotel to anyone until these problems are properly resolved. High prices should reflect high standards, not neglect and disappointment.
L emplacement l accueil le staff tt est plus que impeccable ❤️❤️❤️❤️❤️❤️
Rs
❤️❤️❤️❤️❤️
❤️❤️❤️❤️❤️❤️❤️
La habitación.la ubicación y el personal
الغرف كبيرة ونظيفة والتكييف ممتاز
السرير غير مريح وكان هناك ازعاج من الشارع الرئيسي العزل ليس جيد
Be careful which room you're assigned, as mine faced the main road, and the noise from passing cars throughout the night made it impossible to get a good night's sleep.
We liked the location. It’s a large hotel in Puerto Banús with spacious rooms and a good variety of breakfast options.
The coffee at breakfast was awful, and there was nowhere else in the hotel to get a decent cup of coffee. The lack of toilet brushes is also a serious problem. None of the rooms have them, leaving guests with no hygienic way to clean the toilet after use.
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