Cairns Plaza Hotel

Hotels
8.6 (2388 reviews)
145 The Esplanade , Cairns , AU
+61 7 4051 4688

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Missing some amenities
Need for room updates

Categories

Cleanliness
8.24
Cleanliness was frequently mentioned positively, but some reviews noted areas needing updates.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
9.25
Great location, central and close to restaurants, with beautiful views.
Room Quality
8.7
Rooms were generally clean, of good size, and provided necessary amenities.
Amenities
8.23
Standard amenities available with some missing, like breakfast and bar service.
Value for Money
8.69
Good value for the experience given, particularly location.
Food and Beverage
7.74
No meals provided, but nearby restaurant was highly recommended.
Overall Experience
8.71
General sentiment was positive with many stating they would recommend the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:43

Property Description

Tranquil Oasis on The Esplanade

Outdoor Pool & Free Parking
Enjoy a refreshing dip in our outdoor pool or park your car hassle-free with our complimentary on-site parking.

Convenient Location
Just a short stroll from central Cairns, our hotel is surrounded by shops and restaurants, making it the perfect base for your tropical getaway.

Tour Desk & 24-Hour Reception
Let us take care of your itinerary with tours to the Daintree Rainforest and the Great Barrier Reef. Our 24-hour reception ensures assistance whenever you need it.

Book your stay at Cairns Plaza Hotel for a relaxing and adventure-filled experience.

Important information:

Cairns Plaza Hotel is a nonsmoking hotel.

Please note that breakfast will be temporarily suspended until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.6
Based on 2388 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
J
Jaivish • solo_traveller • au
8
2026-09-12 • via Nuitee
L
Lutz • extended_group • au
7
2026-09-11 • via Nuitee
E
Elizabeth • solo_traveller • au
9
Pros:

It was lovely and clean. Great location. Very nice stay 😊

2026-09-11 • via Nuitee
R
Reece • couple • au
10
Pros:

Closeness to the esplanade and all of the shops nearby. Amazingly kind staff.

2026-09-10 • via Nuitee
J
J Regino • solo_traveller • es
8
2026-09-09 • via Nuitee
F
Fiona • couple • au
10
Would highly recommend!
Pros:

The suite was lovely and clean. Location was great. Awesome view. Walking distance to shops, restaurants and cafes. Hoping to return again in the future.

Cons:

-

2026-09-09 • via Nuitee
N
Natalee • couple • au
5
Cons:

Pillows were terrible

2026-09-09 • via Nuitee
D
Dean • couple • au
10
Pros:

Everything

Cons:

Nothing

2026-09-07 • via Nuitee
M
Marcus • couple • de
9
Pros:

Sehr gute Lage direkt an der Esplanade, kurze Wege zum Reef Terminal. Kamen mit dem Camper und konnten vor der Abgabe des Campers noch unser Gepäck aufs Zimmer bringen und dann auch von der Britz Filiale zu Fuss ans Hotel gehen. Gutes Internet. Sehr freundliches Personal. Guter Blick. Suite war sehr geräumig. Gute und leise Klimaanlage, zwei Balkone.

Cons:

Schade, dass kein Late Checkout möglich war (geht wohl am Sonntag nicht?).

2026-09-07 • via Nuitee
M
Misty • solo_traveller • au
8
2026-09-06 • via Nuitee
S
Seyedhabib • solo_traveller • ir
7
Great Room and location, but the Bathroom Needs Improvement
Pros:

Friendly staff
Location
Cleanliness
View
Pool

Cons:

The room was very good, and the beds were extremely comfortable. The view was also fantastic and definitely one of the highlights of our stay.

However, the bathroom was quite old and could use some renovation. The sink drained very slowly, and the toilet seat was old and had become yellowish over time. Also, there were no slippers provided in the room and no minibar or drinks available in the fridge.

Overall, we enjoyed our stay, but the bathroom facilities could definitely be improved.

2026-09-06 • via Nuitee
K
Kitty Dee • solo_traveller • au
9
Quiet, central location
Pros:

Great location. Very quiet. Fantastic big bed.

2026-09-06 • via Nuitee
R
Raneen • couple • au
8
Perfect place to stay whilst in Cairns!
Pros:

Location and views!’

Cons:

Noise from the next door room ( not very noise proof)

2026-09-05 • via Nuitee
C
Claudia • solo_traveller • it
7
2026-09-04 • via Nuitee
Y
Yasmin • family_with_children • fr
9
Great place to stay in Cairns
Pros:

Nice clean rooms on the Esplanade. Very kind staff.

2026-09-03 • via Nuitee
K
Kaia • family_with_children • au
8
Good hotel for transit / short stay
Pros:

Location is very handy, walking distance to the the lagoon and food places. Room is clean and tidy and reception is open until late.

2026-09-02 • via Nuitee
B
Bernard • couple • au
5
Pros:

Location

Cons:

Beds uncomfortable

2026-09-02 • via Nuitee
G
Gail • solo_traveller • nz
10
Pros:

Locality and room size

Cons:

No issues

2026-09-02 • via Nuitee
R
Rasa • solo_traveller • lt
9
2026-09-02 • via Nuitee
S
Seyedsaeid • solo_traveller • au
8
Can't smoke in Balcony and there is no clothes Rack in Balcony
Pros:

Cleaning

2026-09-01 • via Nuitee