Cairns Plaza Hotel

Hotels
8.6 (2388 reviews)
145 The Esplanade , Cairns , AU
+61 7 4051 4688

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Missing some amenities
Need for room updates

Categories

Cleanliness
8.24
Cleanliness was frequently mentioned positively, but some reviews noted areas needing updates.
Service
9.21
Staff were consistently described as friendly and helpful.
Location
9.25
Great location, central and close to restaurants, with beautiful views.
Room Quality
8.7
Rooms were generally clean, of good size, and provided necessary amenities.
Amenities
8.23
Standard amenities available with some missing, like breakfast and bar service.
Value for Money
8.69
Good value for the experience given, particularly location.
Food and Beverage
7.74
No meals provided, but nearby restaurant was highly recommended.
Overall Experience
8.71
General sentiment was positive with many stating they would recommend the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:43

Property Description

Tranquil Oasis on The Esplanade

Outdoor Pool & Free Parking
Enjoy a refreshing dip in our outdoor pool or park your car hassle-free with our complimentary on-site parking.

Convenient Location
Just a short stroll from central Cairns, our hotel is surrounded by shops and restaurants, making it the perfect base for your tropical getaway.

Tour Desk & 24-Hour Reception
Let us take care of your itinerary with tours to the Daintree Rainforest and the Great Barrier Reef. Our 24-hour reception ensures assistance whenever you need it.

Book your stay at Cairns Plaza Hotel for a relaxing and adventure-filled experience.

Important information:

Cairns Plaza Hotel is a nonsmoking hotel.

Please note that breakfast will be temporarily suspended until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.6
Based on 2388 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
N
Nils • family_with_children • fr
9
Hotel perfait pour notre étape sur Cairns
Pros:

Emplacement proche hyper centre
Piscine de très bonne facture
Grande chambre
Salle de bain avec baignoire douche et rideau ce qui est toujours un plus
Bonne literie

2026-10-31 • via Nuitee
C
Chao • solo_traveller • us
10
2026-10-31 • via Nuitee
M
Molly • solo_traveller • au
7
2026-10-30 • via Nuitee
S
Sean • extended_group • au
7
Happy with the place great beds
Cons:

No fans in the toilet/bathroom

2026-10-30 • via Nuitee
S
shanshan • extended_group • cn
9
2026-10-29 • via Nuitee
R
Richard • couple • gb
8
Great short stay hotel in Cairns
Pros:

Great location, well equipped and comfortable. Good parking. Nice pool.

Cons:

Fridge was full of water on arrival - it took some time to get a member of staff to sort it

2026-10-28 • via Nuitee
L
Lucas • couple • fr
10
2026-10-27 • via Nuitee
S
StuartA1970 • couple • au
8
2026-10-26 • via Nuitee
R
Rosalind • couple • au
9
Great staff and brilliant location 🤩
Pros:

Location fabulous 🤩

Cons:

Just a bit scruffy but view makes up for that😅

2026-10-26 • via Nuitee
G
Glenn • couple • nl
10
Pros:

Good location, friendly staff, clean.

2026-10-26 • via Nuitee
H
Hilary • couple • nz
8
Great venue in a great location
Pros:

Great rooms and great outlook with two spacious balconies.
Close to Muddy’s a fantastic cafe on the beach, you get 10% discount if you show you are staying at this hotel, open early for breakfast as well.
Great pool

Cons:

The design of some of the items, a toe stubbing step into the bathroom, no fan in the bathroom. The light for the bathroom is in the bathroom, hidden behind the door. It could have so easily been placed just outside the bathroom

2026-10-25 • via Nuitee
G
Green • family_with_children • au
9
2026-10-25 • via Nuitee
M
Michael • family_with_children • gb
8
2026-10-24 • via Nuitee
R
Richard • couple • gb
10
Exceptional value hotel in Cairns
Pros:

Everything - great value top facilities. Well positioned

Cons:

It was all good

2026-10-24 • via Nuitee
E
Elisabeth • family_with_children • de
9
Pros:

Great location. The staff was very helpful. We also found the laundry room very convenient.

2026-10-24 • via Nuitee
C
Chandima • family_with_children • au
8
Pros:

The room was clean and big and was comfortable for my family.

2026-10-23 • via Nuitee
K
Kyarna • couple • au
7
2026-10-22 • via Nuitee
S
Stephen • family_with_children • au
6
Great location.
Pros:

Location was ideal for a weekend getaway in Cairns. The view is spectacular out over the water.

Cons:

Hair in the bed! Not sure if it was cleaners or not but I wasn't expecting to find strands of hair in a freshly made bed. Also black mold in the roof in the bathroom. The exhaust fan is not strong enough to extract the moisture out of the bathroom.

2026-10-21 • via Nuitee
M
Marcia • solo_traveller • au
8
2026-10-21 • via Nuitee
S
Susan • solo_traveller • au
9
We enjoyed a very comfortable stay in Cairns. The staff were very friendly and helpful
Pros:

It was conveniently located within walking distance to the main entertainment district,but far enough away to still be peaceful.

Cons:

Didn’t really have any negative thoughts.

2026-10-21 • via Nuitee