Embassy Suites by Hilton Raleigh Durham Research Triangle

Hotels
•
Embassy Suites Hotels
8.4 (592 reviews)
201 Harrison Oaks Boulevard , Cary , US
+1 919-677-1840

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Issues with parking fees
Room temperature control problems
Uncomfortable pull-out couch

Categories

Cleanliness
7.95
Rooms were clean and well maintained, though some areas need repair.
Service
8.65
Most staff were friendly and accommodating, although there were some inconsistencies.
Location
8.95
Great location, convenient for various activities and travel.
Room Quality
7.95
Decent quality but mattress and some fixtures need improvement.
Amenities
8.45
Breakfast received high praise, other amenities satisfactory.
Value for Money
7.95
Charging for parking was disappointing given the overall cost.
Food and Beverage
8.95
Breakfast plentiful and delicious, a major highlight of the stay.
Overall Experience
8.35
Good experience overall with some areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:45

Property Description

Convenient Location
Located in Cary, North Carolina, the Embassy Suites is a short distance from Research Triangle Park and Raleigh-Durham International Airport, making it the perfect choice for business travelers and tourists alike.

Amenities Galore
Enjoy a range of amenities including an indoor pool, fitness center, 24-hour business center, and the delicious Bistro in the Park restaurant. Don't forget to unwind at the complimentary evening manager's reception.

Suite Perks
Each suite at the Embassy Suites Raleigh Durham-Research Triangle Park is equipped with modern conveniences such as refrigerators, microwaves, coffee makers, two TVs, video games, and high-speed internet access.

Ready to experience comfort and convenience at its best? Book your stay at the Embassy Suites today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 592 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.35
V
Victor • couple • us
10
2026-09-19 • via Nuitee
B
Bianka • solo_traveller • pr
10
2026-09-19 • via Nuitee
S
Shawn • couple • us
10
Our stay was terrific.
Pros:

Stayed at the hotel one night before flying to another city leaving our car parked at the hotel. Always love the accomodations at Embassy Suites. Upon returning from our trip to the hotel my car had a dead battery and it was late at night ( an internal light had been left on the car). One of the hotel desk attendants was very helpful and offered the assistance of a battery pack assist. The car started immediately and we were on our way. Avoided what could have been a costly expense. Thank you to the awesome gentleman working late night customer service in the hotel.

Cons:

The night we stayed we had a 6am flight on Monday morning. Being Labor day airport traffic was heavy. Wanting to avoid any delays we signed up on the register and were the first ones to post in the waiting area for the shuttle service to the airport. We arrived in the pick up area at 320 am so we could be the first on the shuttle at 4am. Others began arriving around 350am with a large group requiring 11 bags of luggage arriving at 355 am, The shuttle driver did not follow any sequence in boarding passengers. To shorten we were not allowed on the first transport. At 445am the shuttle returned and we were able to get to the airport. Airport security was backed up and we did not board our plane until minutes before take off. Too close for comfort. I suggest that hotel guests be given first access to airport to shuttle service when they have paid for parking.

2026-09-16 • via Nuitee
T
Tryce • family_with_children • us
8
2026-09-16 • via Nuitee
L
LaChelle V • solo_traveller • us
7
2026-09-04 • via Nuitee
B
Betty Von • couple • us
10
2026-08-30 • via Nuitee
E
Earl • solo_traveller • us
10
2026-08-30 • via Nuitee
J
Jordona • family_with_children • us
7
Beautiful hotel with a few hiccups
Pros:

The Hotel itself was lovely. Beautiful and modern decor.

Cons:

The pool area wasn’t properly maintained and limited towels available.
No sheets available for pull out sofa and an empty bottle of whiskey was found hidden in the cushions.

2026-08-27 • via Nuitee
L
Larry • couple • us
8
My stay was comfortable enough that I would stay again.
Cons:

There was hair in my food.
The shower/tub faucet area needs repair

2026-08-20 • via Nuitee
P
Paul • couple • us
10
2026-08-19 • via Nuitee
F
Fanta • solo_traveller • us
10
2026-08-19 • via Nuitee
I
Ingried • extended_group • us
10
Great hotel with amazing employees.
Pros:

The employees made this stay so wonderful. Each one we came into contact with was just so accommodating and happy.

2026-08-12 • via Nuitee
V
Vickie • family_with_children • us
6
It was unacceptable for price
Pros:

It was ok however the seating cushions were old and unraveling the bath tub needed replacement.

The food was ok but breakfast was cold possibly warmers wasn’t working?

Cons:

The accommodations need updating especially bathrooms.

2026-08-12 • via Nuitee
C
Carlington • family_with_children • jm
10
Our overall experience was excellent. From the warm greeting upon our arrival to our departure.
2026-08-07 • via Nuitee
R
Robert • solo_traveller • us
4
Pros:

AC units were not working consistently throughout the evening room was uncomfortably hot, had problems sleeping due to heat.

Cons:

Heat in unit

2026-08-03 • via Nuitee
D
David • family_with_children • us
10
2026-08-03 • via Nuitee
A
Ashley • couple • us
6
Pros:

Great location

Cons:

Bathroom was gross and in need of repair

2026-07-23 • via Nuitee
C
Chrystal • solo_traveller • us
7
2026-07-16 • via Nuitee
H
Harriett • solo_traveller • us
9
2026-07-14 • via Nuitee
C
Chad • family_with_children • us
5
I would not pay money to stay there again due to cleanliness.
Pros:

Breakfast was fine.

Cons:

Our shower was pretty dirty and there was a stain on the bed. Also entire pool deck was very wet and dangerous and no towels.

2026-07-12 • via Nuitee