Hilton Garden Inn Orange Beach

Hotels
Hilton Garden Inn
7.8 (1294 reviews)
23092 Perdido Beach Boulevard , Gulf Shores , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Great beach location
Cons:
Issues with room quality
Inconvenient additional costs

Categories

Cleanliness
7.99
The hotel was described as exceptionally clean and well-maintained.
Service
8.56
Staff received high praise for being friendly, accommodating, and helpful.
Location
8.3
The hotel had a convenient beach location, appealing to many guests.
Room Quality
6.96
Some complaints about room conditions, particularly regarding beds and coffee provisions.
Amenities
7.29
Amenities like pool and breakfast were appreciated, but some issues noted.
Value for Money
7.65
Guests felt the overall offering matched the price, though some costs for extras were seen as annoying.
Food and Beverage
8.2
Breakfast options received positive feedback from multiple guests.
Overall Experience
7.47
Overall positive experiences noted, but impacted by specific issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:02

Property Description

Luxurious Gulf-front Hotel

Stunning Gulf Views: Enjoy a private balcony in every room overlooking the Gulf of Mexico.

Relaxation and Recreation: Unwind in the indoor and outdoor pools, or soak in one of the two hot tubs by the poolside tiki bar.

Convenience at Your Fingertips: Start your day with breakfast at The Garden Grille, grab snacks at the 24-hour Pavilion Pantry, and stay connected with free WiFi.

Experience comfort and convenience at Hilton Garden Inn Orange Beach - book your stay today!

Important information:

Guests must be at least 21 years or older to check-in.

Early Check-in and late check-out may be possible upon request for additional charge at the property. Please contact the property directly to request.

Beach chair rentals are handled by a separate company and are not included in room rental.

Renovation work is done from September 22, 2024 until 2025. The swimming pool deck is under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1294 reviews
Cleanliness: 7.99
Service: 8.56
Location: 8.3
Room Quality: 6.96
Amenities: 7.29
Value for Money: 7.65
Food and Beverage: 8.2
Overall Experience: 7.47
C
Camilah couple us
4
Would not stay again
Pros:

Close to the beach, employees nice the first couple days.

Cons:

The floor is so dirty it made my feet black, I understand dogs are allowed but this is just.. not good. Toilet leaked and clogged first time using. the whole room is just damp and musky. When leaving, the front desk workers were not the kindest either. Last minute planning so I didn’t have many options so this had to do. At least I know for next time👍

2026-06-13 via Nuitee
S
Shelia couple us
8
It was a good trip
Pros:

It was clean and fun

Cons:

The dryer didn’t work and I swiped my card before I knew it. Also the ice machine on my floor didn’t work. It would have been nice if they had out of order signs

2026-06-10 via Nuitee
A
Antwan couple us
10
2026-06-10 via Nuitee
A
Alana solo_traveller us
7
2026-06-09 via Nuitee
M
Michael couple us
9
Overall, it was a great stay!
Pros:

All the staff, breakfast, and bartenders were amazing!

Cons:

Room was dated. Hallway on 5th floor had some kind of slime on it outside of our room. Balcony door would barely open without use of excessive force. Elevators were clunky with lots of mechanical noises. Multiple people making comments during our stay.

2026-06-08 via Nuitee
B
Brittany couple us
5
2026-06-07 via Nuitee
H
Halie couple us
7
We enjoyed our stay and it was a very close visit to the beach, the quality of the hotel was not bad but not great eithe
Pros:

Good beach access.

Cons:

Lower quality interior wise, bad smell in room like wet towels.

2026-06-07 via Nuitee
R
Robin couple us
8
2026-06-04 via Nuitee
B
Blair couple us
10
We loved it and will be back.
Pros:

The location was great.

Cons:

We didn’t have a view of the water but that was the only downside.

2026-06-04 via Nuitee
A
Aubrey solo_traveller us
10
Pros:

Great balcony view, clean room

2026-06-03 via Nuitee
C
Cynthia solo_traveller us
6
2026-06-02 via Nuitee
M
Martin couple us
9
It was a pleasant stay wish I could have stayed longer!
Pros:

Clean had friendly staff

2026-06-01 via Nuitee
J
Jennifer couple us
8
Very nice and convenient
Pros:

Clean and convenient

Cons:

Took a bit to check in but we were able to get in before 4

2026-06-01 via Nuitee
T
Taylor couple us
10
2026-05-30 via Nuitee
G
Gideon solo_traveller us
10
2026-05-30 via Nuitee
A
Amy extended_group us
10
2026-05-30 via Nuitee
S
Sheryl couple us
9
Would stay again
Pros:

The size of the room. Staff changed me per my request so was nice surprise to get the larger unit somewhat facing the water. Thank you for that. Nice boardwalk to the beach too

Cons:

Had a suite. One bathroom wasn't that clean. Furniture in living room pretty old , lamp shade lopsided, no ice on 6th floor.

2026-05-29 via Nuitee
S
Steven couple us
4
It was a place to lay your head but expected a better room for the money.
Pros:

Good location just not as nice as you would think for the money.

Cons:

Bed was hard. Tv didn’t work well and just out dated.

2026-05-26 via Nuitee
M
Mindy couple us
10
Pros:

Great location with a friendly staff and clean

2026-05-26 via Nuitee
S
Stormie couple us
8
Great place to take the family!
Pros:

I appreciated the cleanliness of the property, the convenient access to the beach, and the enjoyable lazy river by the pool. The staff was also very friendly and helpful.

Cons:

The only thing didn't like was that the bed was too firm.

2026-05-25 via Nuitee