Mercure Lyon Centre Plaza République

Hotels
Mercure
8 (1595 reviews)
5 Rue Stella , Lyon , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable bed
Cons:
Small rooms
High prices
Lacking amenities

Categories

Cleanliness
7.75
Several comments indicated issues with room conditions such as size and inadequate amenities.
Service
9.75
Multiple reviews praised the friendly and attentive service provided by the staff.
Location
9.75
The location was frequently highlighted as central and convenient for visitors.
Room Quality
6.75
Rooms were described as small and lacking in basic amenities, like adequate storage.
Amenities
7.75
Reviews noted a lack of essential services and items typically expected at this rating.
Value for Money
5.75
Many comments addressed the high price relative to room quality and amenities.
Food and Beverage
7.75
Some guests mentioned disappointment with breakfast options while others found it acceptable.
Overall Experience
8.75
Overall, guests found the experience satisfactory despite some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Luxurious Accommodations
Experience comfort and convenience at Mercure Lyon Centre Plaza République. Each room is equipped with modern amenities including air conditioning, a minibar, and a safety deposit box. Enjoy complimentary toiletries and a bottle of water during your stay.

Delicious Dining Options
Start your day with a delicious buffet breakfast or grab a quick bite with the express breakfast option. In the evening, unwind at the Plaza Bar with a refreshing drink.

Convenient Location
Located in Lyon Presqu’île, our hotel is just a short walk from Vieux Lyon and close to Cordeliers Metro Station. With the reception desk open 24/7, we are here to cater to all your needs. Book your stay now and explore the beauty of Lyon!

Important information:

Please note that guests are required to show the credit card used when booking upon arrival and that a pre-authorization of this card is required upon arrival.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1595 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 5.75
Food and Beverage: 7.75
Overall Experience: 8.75
L
LAURENCE extended_group fr
9
2026-06-13 via Nuitee
B
Bruno solo_traveller be
10
2026-06-12 via Nuitee
E
Eric couple ch
6
bien situé
Pros:

Très bon emplacement pour visiter et faire du shopping à Lyon.

Cons:

Nous avons eu une chambre pour personne à mobilité réduite. Ce qui nous a dérangé est surtout qu'il y avait une toute petie fenêtre qui en plus donnait sur une cours intérieur.
Ayant déjà été dans cet établissement, nous arions préféré une meilleure chambre.

2026-06-10 via Nuitee
B
Bérengère couple fr
7
2026-06-10 via Nuitee
A
AB solo_traveller fr
6
2026-06-10 via Nuitee
L
Luc couple fr
7
Déçu
Pros:

Emplacement

Cons:

Chambres soit disant privilèges ainsi que salle de bain ridiculement trop petites

2026-06-09 via Nuitee
E
Elizabeth family_with_children us
9
This hotel was clean, comfortable and offfered a great breakfast. Location is great for accessing many historical sites,
Pros:

Convenient location near the old town and very walkable to areas of interests, restaurants and shops.

Cons:

No complaints.

2026-06-09 via Nuitee
M
Maria Alice couple br
7
Boa
Pros:

Localização

Cons:

Banheiro muito pequeno. Os porta papel higiênico quase caindo e o porta sabonete líquido do Box literalmente caiu e não foi consertado durante a nossa estadia

2026-06-09 via Nuitee
J
Jérôme solo_traveller fr
8
2026-06-07 via Nuitee
F
FREDERIC couple fr
1
Tarifs scandaleux !
Pros:

L’hôtel en lui même est irréprochable et bien situé.

Cons:

La politique tarifaire est un véritable scandale. Nous avons payé 370 € pour une nuit à 2 avec Pdj, soit 116 € de plus que le montant mentionné sur booking le jour même de notre arrivée, au seul motif que nous avons réservé une semaine à l’avance. Il a suffit pour déclencher cette « pigeonnerie » que nous modifions notre réservation pour anticiper d’un jour notre venue pour nous faire littéralement pigeonner. Une chambre à ce prix est une honte. Je me suis fais littéralement escroquer. J’étais un client régulier de MERCURE, et possesseur de la carte ACCOR. Plus jamais, C’est désormais terminé !

2026-06-06 via Nuitee
H
Helene solo_traveller fr
4
Décevant pour le prix
Pros:

Emplacement en plein centre
Superficie de la chambre

Cons:

Chambre privilège mais avec une toute petite fenêtre donnant sur l escalier de service
Personnel pas aimable
Rien n est pensé pour les enfants en bas âge

2026-06-06 via Nuitee
T
TESSON solo_traveller fr
9
2026-06-03 via Nuitee
F
Fernando solo_traveller br
10
Confortável, bem localizado e funcional.
Pros:

O quarto é confortável, muito funcional. Tem uma boa localização, perto do centro histórico. O frigobar, que não gela muito bem foi compensado pelo oferecimento de garrafa de água gelada que você pega a vontade na recepção. O café da manhã era muito bom e a refeição que fizemos no hotel foi muito boa. Ter Netflix na televisão foi outra grata surpresa. Não entramos isso em nenhum outro hotel que ficamos na França.

Cons:

A única coisa que não gostamos foi uma caução de valor superior às três diárias que pagamos, mas que foi devolvida imediatamente após o check-out.

2026-06-02 via Nuitee
S
SEILER solo_traveller us
10
Pros:

Location was the best. Very Central to Lyon sights. Room was small, but well appointed. Great bar in the lobby.

2026-06-02 via Nuitee
S
Samy couple ma
8
2026-05-31 via Nuitee
L
Louise couple ca
10
Gentillesse et grande aide du réceptionniste
Pros:

Excellent!

2026-05-31 via Nuitee
A
Alexandre couple br
9
2026-05-31 via Nuitee
R
Raymond couple de
8
Standard Hotel für Touristen und Business
Pros:

Zentrale Lage

Cons:

Matraze sehr weich und unförmig, Bett wackelig, der Boden vom Bad müsste mal wieder gründlich in den Ecken gesäubert werden

2026-05-27 via Nuitee
M
Martina solo_traveller ch
8
sehr angenehm, von Zimmernachbarn hat man nichts gehört
Pros:

sehr zentral und freundliches Personal

Cons:

kein Stauraum, es wäre schön, wenn es im Schrank zumindest 1 Tablar hätte, braucht es Bademäntel

2026-05-26 via Nuitee
V
Viktorya couple ru
8
Прекрасное расположение
Pros:

Расположение отеля в самом центре города, рядом с площадью, магазинами и кафе

Cons:

нам повысили бесплатно категорию номера до privilege, размер номер большой, с небольшой зоной отдыха, но в нем окно было очень маленькие и сбоку, от этого номер был очень темный. Стеклянная дверь в ванне пропускает воду на пол

2026-05-26 via Nuitee