Best Western Brentwood

Hotels
•
Best Western
8.4 (1064 reviews)
5581 Franklin Pike Circle , Brentwood , us

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from other guests
Problems with breakfast quality

Categories

Cleanliness
8.3
Most reviews noted cleanliness positively, but some had issues.
Service
8.7
Positive sentiment noted for friendly service, with some minor complaints.
Location
8.6
Convenient location mentioned positively, with some layout concerns.
Room Quality
8.1
Rooms were generally comfortable, but there were concerns about some beds.
Amenities
8.5
Amenities were adequate, with mixed feedback on breakfast.
Value for Money
8.6
Perceived as good value, especially for the price.
Food and Beverage
7.9
Breakfast received mixed reviews, some items noted as unappetizing.
Overall Experience
8.5
Overall, guests found their stay pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:10

Property Description

Convenient Location
Located off Interstate 65, the Best Western Brentwood offers easy access to Nashville city centre, just 16 km away.

Comfortable Accommodations
Each room features a flat-screen TV, small refrigerator, coffeemaker, and work desk, all within a cozy dark wood-furnished setting.

Great Amenities
Guests can enjoy a daily hot continental breakfast, complimentary WiFi, fitness room, business centre, and 24-hour desk service.

Book your stay at the Best Western Brentwood for a convenient and comfortable experience in Nashville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1064 reviews
Cleanliness: 8.3
Service: 8.7
Location: 8.6
Room Quality: 8.1
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.5
R
Raevyn • solo_traveller • us
1
Very unsatisfied
Pros:

I did not find anything about this place that I liked. We ended up getting a room next door at the Holiday Inn. I guess that i should have booked from the beginning.

Cons:

Let's address the smell as soon as you walk in the door. It's so overwhelming that my husband started having breathing issues within the first 5 mins. They use some kind of air fragrance and so overpowering. Then you get to the rooms, and you see hanging ceiling tiles and exposed piping in walls. The carpet is super outdated, and again, the smell is overwhelming.

2026-05-20 • via Nuitee
C
Carol • solo_traveller • us
10
Pros:

Loved this cute place!!! Room very spacious and bed extremely comfortable

2026-05-20 • via Nuitee
S
Stephanie • solo_traveller • de
9
super Hotel direkt an der Interstate
Pros:

Obwohl das Hotel direkt an der Interstate liegt, bekommt man von dieser nichts mit. Das Zimmer was groß und geräumig. Das Badezimmer war auch groß mit ebenerdiger Dusche. Bequemes Bett. Der Frühstücksraum ansprechend mit der typischen Auswahl eines amerikanisches Frühstücks. Ich kann das Hotel nur weiter empfehlen.

2026-05-19 • via Nuitee
K
Kevin • couple • us
10
Pros:

Clean and easy parking

2026-05-15 • via Nuitee
D
Deborah • family_with_children • us
10
Perfect for our one night needs!
Pros:

We requested a ground floor room and did receive it. The hotel was clean, the room was clean and nice. Easy to check in and out and easy to get into the rooms.

Cons:

The beds were a little too hard and pillows a little too blah but otherwise a very nice facility.

2026-05-13 • via Nuitee
L
Lark • solo_traveller • us
8
Cons:

It had a odor that was unpleasant

2026-05-13 • via Nuitee
J
Joseph • couple • us
10
Great location super nice staff and clean rooms
Pros:

Great friendly staff clean rooms have stayed here multiple times and will stay here again

2026-05-12 • via Nuitee
R
Rudy • couple • us
8
2026-05-11 • via Nuitee
J
Jamie • solo_traveller • us
2
Will not stay again
Pros:

The gentleman working breakfast smiled.

Cons:

Front desk staff is terribly rude and really need customer service training. The scent they pipe into the lobby and halls assaults you when you walk in. The shower is large, however, only one door worked and the other did not close all the way.

2026-05-11 • via Nuitee
J
Jocelyn • couple • us
8
Good option for a one night stay
Pros:

Quiet, clean and comfortable

Cons:

No vegan options for breakfast

2026-05-11 • via Nuitee
Y
Yvette • family_with_children • us
9
2026-05-11 • via Nuitee
A
Audra • family_with_children • us
9
2026-05-08 • via Nuitee
D
Donna • solo_traveller • us
9
Pros:

Excellent value in Nashville. Good basic breakfast. Clean and comfortable.
I wood stay here again.

Cons:

No problem really, but its a two story building with no elevator

2026-05-08 • via Nuitee
B
Brenda • couple • us
10
Very surprised how nice it was.
Pros:

Huge rooms!

2026-05-06 • via Nuitee
G
Geronimo Carlo • couple • us
1
Lowest quality stay
Pros:

Nice looking exterior

Cons:

Very dirty and damp. You can tell there is mold in the bones of building. There is no elevator all stairs. Rooms feel dirty from the floor and bedding. The AC blows dust around the room. The building doors don’t shut all the way so it’s not safe. To cover the moldy smell they pump heavy smelling perfume throughout the hallways that give a headache. Also, they leave piles of trash outside around the building where you exit so it smells. also, the fitness center is very tiny with a treadmill, elliptical and one bench and it’s also a dirty room with no air.

2026-05-06 • via Nuitee
K
Kenneth • solo_traveller • us
8
2026-05-05 • via Nuitee
C
Carr • extended_group • us
8
Cons:

I didn't like the stairs.

2026-05-05 • via Nuitee
W
Webb • family_with_children • us
8
2026-05-04 • via Nuitee
M
Magan • solo_traveller • us
9
Pros:

The room was spacious, liked having the table we could all sit at, and the location is great. Not a lot of rooms in each building so it was quiet. The kids enjoyed the breakfast, lots of options.

Cons:

It was a little weird not having a sink in the kitchen area, but we made it work. The only think we really didn't like was the shower. The rainfall shower head is in the center of the shower with only a half door and no curtain. It was impossible not to get water all over the floor.

2026-05-04 • via Nuitee
R
Robert • solo_traveller • us
7
Pros:

The shower

Cons:

The bed was not really comfortable and when we pulled out the sleeper bed it looked like it had not been cleaned EVER!!!

2026-05-03 • via Nuitee