Best Western Brentwood

Hotels
•
Best Western
8.4 (1105 reviews)
5581 Franklin Pike Circle , Brentwood , us
+1 925-634-6400

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from other guests
Problems with breakfast quality

Categories

Cleanliness
8.3
Most reviews noted cleanliness positively, but some had issues.
Service
8.7
Positive sentiment noted for friendly service, with some minor complaints.
Location
8.6
Convenient location mentioned positively, with some layout concerns.
Room Quality
8.1
Rooms were generally comfortable, but there were concerns about some beds.
Amenities
8.5
Amenities were adequate, with mixed feedback on breakfast.
Value for Money
8.6
Perceived as good value, especially for the price.
Food and Beverage
7.9
Breakfast received mixed reviews, some items noted as unappetizing.
Overall Experience
8.5
Overall, guests found their stay pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:10

Property Description

Convenient Location
Located off Interstate 65, the Best Western Brentwood offers easy access to Nashville city centre, just 16 km away.

Comfortable Accommodations
Each room features a flat-screen TV, small refrigerator, coffeemaker, and work desk, all within a cozy dark wood-furnished setting.

Great Amenities
Guests can enjoy a daily hot continental breakfast, complimentary WiFi, fitness room, business centre, and 24-hour desk service.

Book your stay at the Best Western Brentwood for a convenient and comfortable experience in Nashville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1105 reviews
Cleanliness: 8.3
Service: 8.7
Location: 8.6
Room Quality: 8.1
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.5
L
Laurie • extended_group • us
5
We slept comfortably but the room could have been put together better.
Pros:

Breakfast was great.

Cons:

Bathroom in our room had hair on the floor and countertop and the towels were not in the best condition.

2026-07-22 • via Nuitee
C
Chloe • solo_traveller • us
10
2026-07-22 • via Nuitee
M
Michael • solo_traveller • us
9
2026-07-22 • via Nuitee
M
Michael • solo_traveller • us
9
2026-07-22 • via Nuitee
S
Sarah • extended_group • us
4
Our stay was barely adequate.
Pros:

The bedding/ bed was clean as well as shower area

Cons:

The sprinkler was falling out of the ceiling and left drywall on the coffee table.
The shower leaked and did not have a door or privacy-just glass.
Breakfast was the worst I’ve ever had at a hotel.

2026-07-21 • via Nuitee
C
Chenda • couple • us
10
2026-07-21 • via Nuitee
C
Crystal • couple • us
4
One night was enough.
Pros:

Easy access

Cons:

Everything in the room was damp and very humid. The bed was most uncomfortable. The pillows were impossible to get comfortable. My neck is still sore.

2026-07-20 • via Nuitee
A
Andrew • couple • us
5
Cons:

No hot water in shower, noisy hallway

2026-07-19 • via Nuitee
B
Barry • couple • us
9
Gods value.
Pros:

Location and staff

Cons:

$100.00 deposit for repeat customers. Ridiculous.

2026-07-16 • via Nuitee
J
jonathan • solo_traveller • il
9
2026-07-16 • via Nuitee
E
Etaka • solo_traveller • us
10
2026-07-12 • via Nuitee
E
Eddie • couple • us
9
2026-07-11 • via Nuitee
B
Barry • couple • us
9
Was great
Pros:

God staff

Cons:

Breakfast and staff

2026-07-09 • via Nuitee
J
Jeffrey • couple • us
8
2026-07-08 • via Nuitee
E
Eunsoon • couple • us
10
Good value.
Pros:

Clean and spacious, friendly staff.
Free parking.

Cons:

Constant foot steps noise at night from up stairs.

2026-07-05 • via Nuitee
D
Delia • solo_traveller • us
8
Pros:

Everything was wonderful.

Cons:

They don't have enough parking for their guests. So if you get in late be prepared to park across the street or in the middle of their check in lane.

2026-07-04 • via Nuitee
B
Barry • couple • us
10
I enjoyed my day and the staff were great.
Pros:

Very accommodating

Cons:

Nothing it was a good property.

2026-07-03 • via Nuitee
L
Lora • solo_traveller • us
9
Pros:

BW Brentwood was a nice stay. Clean and our room was so spacious.

Cons:

No elevator:(

2026-07-02 • via Nuitee
G
Gonzalez • solo_traveller • us
9
2026-07-02 • via Nuitee
D
Durham • couple • us
7
2026-07-02 • via Nuitee