Best Western Brentwood

Hotels
•
Best Western
8.4 (1089 reviews)
5581 Franklin Pike Circle , Brentwood , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Luggage storage
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Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise from other guests
Problems with breakfast quality

Categories

Cleanliness
8.3
Most reviews noted cleanliness positively, but some had issues.
Service
8.7
Positive sentiment noted for friendly service, with some minor complaints.
Location
8.6
Convenient location mentioned positively, with some layout concerns.
Room Quality
8.1
Rooms were generally comfortable, but there were concerns about some beds.
Amenities
8.5
Amenities were adequate, with mixed feedback on breakfast.
Value for Money
8.6
Perceived as good value, especially for the price.
Food and Beverage
7.9
Breakfast received mixed reviews, some items noted as unappetizing.
Overall Experience
8.5
Overall, guests found their stay pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:10

Property Description

Convenient Location
Located off Interstate 65, the Best Western Brentwood offers easy access to Nashville city centre, just 16 km away.

Comfortable Accommodations
Each room features a flat-screen TV, small refrigerator, coffeemaker, and work desk, all within a cozy dark wood-furnished setting.

Great Amenities
Guests can enjoy a daily hot continental breakfast, complimentary WiFi, fitness room, business centre, and 24-hour desk service.

Book your stay at the Best Western Brentwood for a convenient and comfortable experience in Nashville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1089 reviews
Cleanliness: 8.3
Service: 8.7
Location: 8.6
Room Quality: 8.1
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.5
D
Delia • solo_traveller • us
8
Pros:

Everything was wonderful.

Cons:

They don't have enough parking for their guests. So if you get in late be prepared to park across the street or in the middle of their check in lane.

2026-07-04 • via Nuitee
B
Barry • couple • us
10
I enjoyed my day and the staff were great.
Pros:

Very accommodating

Cons:

Nothing it was a good property.

2026-07-03 • via Nuitee
L
Lora • solo_traveller • us
9
Pros:

BW Brentwood was a nice stay. Clean and our room was so spacious.

Cons:

No elevator:(

2026-07-02 • via Nuitee
G
Gonzalez • solo_traveller • us
9
2026-07-02 • via Nuitee
D
Durham • couple • us
7
2026-07-02 • via Nuitee
D
Donna • family_with_children • us
8
2026-07-01 • via Nuitee
T
Taylor • solo_traveller • us
8
Pros:

Hospitality

Cons:

No complaints

2026-07-01 • via Nuitee
K
Kenneth • solo_traveller • us
8
2026-06-29 • via Nuitee
T
Tina • couple • us
8
2026-06-28 • via Nuitee
S
Savannah • couple • us
8
2026-06-27 • via Nuitee
S
Steve • solo_traveller • us
8
A good decent clean place
Cons:

No elevator

2026-06-24 • via Nuitee
L
Larry • family_with_children • us
8
2026-06-24 • via Nuitee
J
Jillian • solo_traveller • us
6
2026-06-22 • via Nuitee
N
Navigator39907685603 • Family • Quakertown, Pennsylvania
2
bugs in the rooms, gas leak, weird smell in the hallways.
Pros:

One of the worst hotel experiences of my life, and to make matters worse, the inconsiderate, dismissive hotel staff were horrible. They care nothing about their guests, they care only about $$$. If they were treated the way we were, would be up in arms. DO NOT patronize a hotel that has not concern for your comfort.

2026-06-21 • via Tripadvisor
M
Misty • extended_group • us
10
2026-06-21 • via Nuitee
W
White • solo_traveller • us
8
2026-06-20 • via Nuitee
D
Daniel • extended_group • us
8
2026-06-20 • via Nuitee
G
Gustavo • family_with_children • us
4
Pros:

Good size of bedroom

Cons:

Didn’t have elevator and air conditioner of the bedroom was not working, only the living air conditioner was working but it was not enough for both rooms.

2026-06-20 • via Nuitee
V
Víctor • couple • us
9
2026-06-15 • via Nuitee
R
Rttlsemike • Family • Springfield, Missouri
10
CMA Fest
Pros:

The location was great. The hotel was clean , quiet and very comfortable.

2026-06-14 • via Tripadvisor