SureStay Plus by Best Western Santa Clara Silicon Valley

Hotels
•
SureStay Plus Hotel by Best Western
8.3 (549 reviews)
859 El Camino Real , Santa Clara , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Poor room quality
Noise issues
Limited amenities

Categories

Cleanliness
7.61
Some reviews noted cleanliness issues, including odors and a bug.
Service
9.08
Friendly and accommodating staff noted in multiple reviews.
Location
9.12
Multiple reviews praised the great location.
Room Quality
7.07
Some rooms reported issues like uncomfortable beds and noise.
Amenities
8.1
Amenities were generally adequate with some room for improvement.
Value for Money
8.56
Good value mentioned despite some negative aspects.
Food and Beverage
8.11
Breakfast was good but some reviews indicated it could be better.
Overall Experience
8.78
Generally positive experiences shared with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:04

Property Description

Convenient Location near Santa Clara University
Located less than a mile from Santa Clara University, SureStay Plus by Best Western Santa Clara Silicon Valley offers a prime location for visitors.

Modern Amenities for Comfort
Enjoy complimentary Wi-Fi, daily continental breakfast, and rooms equipped with a flat-screen cable TV, microwave, fridge, and coffee/tea-making facilities.

Exceptional Services and Facilities
Benefit from a 24-hour front desk, dry cleaning, laundry services, and a business center during your stay. Plus, the non-smoking hotel ensures a comfortable environment for all guests.

Experience the convenience and comfort of SureStay Plus by Best Western Santa Clara Silicon Valley. Book your stay now to explore nearby attractions like Great America and Winchester Mystery House.

Important information:

Please note that some of the rooms are suitable for guests with reduced mobility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 549 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.78
T
Tanaya • family_with_children • us
7
It was my daughter birthday weekend
Pros:

Close to theme park

2026-09-19 • via Nuitee
M
Michel • family_with_children • us
9
Pros:

Quiet, clean, good location for SCU

Cons:

Prices are rising

2026-09-16 • via Nuitee
P
Perla • couple • us
10
Best stay during our San Francisco and Big Sur trip!
Pros:

Best internet ever! Bathroom renovated and the body wash 10/10. Bed comfortable!!!

Cons:

Nothing

2026-09-16 • via Nuitee
G
GIAN PIETRO • solo_traveller • it
9
2026-09-15 • via Nuitee
S
Sarah • family_with_children • us
1
2026-09-12 • via Nuitee
J
Jessica • couple • us
5
It was alright.
Pros:

The room was nice, the bed was comfortable, bathroom was nice as well.

Cons:

The parking was awful. So small and very limited. Not suitable for SUV’s had to park in the street, which wasn’t easy to find either.

2026-09-11 • via Nuitee
G
glenn • couple • us
6
2026-09-07 • via Nuitee
C
Cheyenne • couple • us
5
The overall stay was good unfortunately I was accidentally charged $200 I wasn’t supposed to be charged and it’s been ov
Pros:

Close to many restaurants and pretty clean.

2026-09-06 • via Nuitee
M
Michael • family_with_children • us
8
Definitely my go to Hotel when I’m in Santa Clara
Pros:

The breakfast was a great continental! Coffee, tea, juices, cheese and meat omelettes,sausages,bagels, fruit, pastries ,yogurts and much more. And the lady staff was so nice.
My wife and I left full every day.

Cons:

There wasn’t anything that I didn’t like about it. It served our needs.

2026-09-05 • via Nuitee
M
Mitzi • solo_traveller • gb
10
Pros:

The hotel, staff and location

2026-09-03 • via Nuitee
R
Rose • extended_group • ca
8
Great stay
Pros:

Clean

2026-09-01 • via Nuitee
J
Jeannette • solo_traveller • us
10
great
Pros:

everything went well

Cons:

nothing

2026-08-28 • via Nuitee
B
Bitan • solo_traveller • in
8
Spacious room, clean, good service, and nice stuffs who care for the customers.
Pros:

The property is well located, clean, and comfortable.

2026-08-27 • via Nuitee
E
Ervin • couple • us
5
Not one hundred percent satisfied.
Pros:

Good breakfast and accommodation

Cons:

When I arrived to check in, they charged me twice the total of the stay. They couldn't refund me at the time, and I had to wait several days to receive it again. I think there should be better coordination when debiting money. In addition, we found several hairs on the floor.

2026-08-24 • via Nuitee
A
Aguilera • couple • us
10
2026-08-24 • via Nuitee
A
Arcelia • family_with_children • us
9
Overall good stay.
Pros:

Cleanliness and nice staff

Cons:

The mattress was not very comfortable but pillows made up for it

2026-08-24 • via Nuitee
J
Jin • solo_traveller • tw
8
Pros:

24小時都有供應熱咖啡還有穀物
飲水機也有供應熱水,
這對習慣喝溫水的人是一大福音

Cons:

沒有電梯,行李重的話,頗不方便的

2026-08-16 • via Nuitee
M
Martin • couple • us
8
2026-08-15 • via Nuitee
T
Tam • family_with_children • hu
10
2026-08-13 • via Nuitee
M
Maria • couple • us
2
2026-08-12 • via Nuitee