SureStay Plus by Best Western Santa Clara Silicon Valley

Hotels
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SureStay Plus Hotel by Best Western
8.3 (525 reviews)
859 El Camino Real , Santa Clara , us
+1 408-244-2840

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Poor room quality
Noise issues
Limited amenities

Categories

Cleanliness
7.61
Some reviews noted cleanliness issues, including odors and a bug.
Service
9.08
Friendly and accommodating staff noted in multiple reviews.
Location
9.12
Multiple reviews praised the great location.
Room Quality
7.07
Some rooms reported issues like uncomfortable beds and noise.
Amenities
8.1
Amenities were generally adequate with some room for improvement.
Value for Money
8.56
Good value mentioned despite some negative aspects.
Food and Beverage
8.11
Breakfast was good but some reviews indicated it could be better.
Overall Experience
8.78
Generally positive experiences shared with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:04

Property Description

Convenient Location near Santa Clara University
Located less than a mile from Santa Clara University, SureStay Plus by Best Western Santa Clara Silicon Valley offers a prime location for visitors.

Modern Amenities for Comfort
Enjoy complimentary Wi-Fi, daily continental breakfast, and rooms equipped with a flat-screen cable TV, microwave, fridge, and coffee/tea-making facilities.

Exceptional Services and Facilities
Benefit from a 24-hour front desk, dry cleaning, laundry services, and a business center during your stay. Plus, the non-smoking hotel ensures a comfortable environment for all guests.

Experience the convenience and comfort of SureStay Plus by Best Western Santa Clara Silicon Valley. Book your stay now to explore nearby attractions like Great America and Winchester Mystery House.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 525 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.78
K
kittycawdy91 • couple • us
9
Pros:

Clean, quiet and calm

Cons:

Parking area is really tight and small

2026-07-22 • via Nuitee
T
Tewfik • solo_traveller • gb
8
Pros:

Location, breakfast, comfy bed

Cons:

Stains on the sofa in104

2026-07-22 • via Nuitee
A
Anthony • solo_traveller • au
9
Adequate stay best f
Pros:

Room was comfortable and affordable. Coffee machine in room and lobby. Very convenient. Nice breakfast. Freindly staff who gave me advice on where to go.

Cons:

Location not great. Can't really walk to anywhere to get food other than the Tequira.

2026-07-21 • via Nuitee
F
Fernando • couple • us
9
Pros:

Todo

2026-07-20 • via Nuitee
D
Darrick • solo_traveller • us
10
2026-07-19 • via Nuitee
W
weina • couple • us
7
2026-07-15 • via Nuitee
Z
ZHAOSHI • couple • cn
10
2026-07-10 • via Nuitee
B
Bernhard • extended_group • at
10
Würde ich wieder buchen
Pros:

Alles

Cons:

Es gibt nicht viele Frühstücksplätze, man
kann es aber auch aufs Zimmer mitnehmen.

2026-07-06 • via Nuitee
A
Analia • family_with_children • py
10
Pros:

Las habitaciones y el baño son espectaculares

Cons:

No hay lugares cerca para ir caminando

2026-06-28 • via Nuitee
M
Mark • solo_traveller • au
7
Pros:

Location and breakfast

Cons:

Noisey guest's

2026-06-28 • via Nuitee
E
Emrah • family_with_children • tr
9
Pros:

Kahvaltı olarak iyiydi yanına alıp yola devam edeceğin seçenek çoktu

Cons:

Akşam saatlerinde aracınız yoksa hiçbir toplu taşıma aracı yok maalesef mecburen yürüyüş ya da über yapmanız gerekiyor

2026-06-27 • via Nuitee
B
Birgit • extended_group • at
7
Für einen kurzen Aufenthalt ausreichend
Pros:

Zimmer war groß und sauber. Für uns perfekte Lage

Cons:

Nur die Handtücher waren extrem dünn 😔

2026-06-27 • via Nuitee
M
Mauricio Alejandro E de los Monteros • solo_traveller • mx
8
Cons:

El baño de la habitación

2026-06-26 • via Nuitee
K
Keizo • family_with_children • jp
10
2026-06-25 • via Nuitee
R
Rodrigo • couple • py
10
Todo más que excelente!!
Pros:

Todo excelente!!

Cons:

Todo excelente!!

2026-06-24 • via Nuitee
G
Giacomo • solo_traveller • it
10
2026-06-24 • via Nuitee
L
Li • couple • us
8
As a budget-friendly option with friendly staff, this location is a worthwhile choice, especially if you opt for a room
Pros:

Friendly staff, clean room

Cons:

Overall, the unit is pleasant, but the sound insulation could be improved. Sound travels easily from the ground floor, and it can be quite loud when people climb the stairs or hold conversations right outside the door.

2026-06-23 • via Nuitee
A
Alex • solo_traveller • fr
1
Pros:

Nothing. It has been 22 years that I am traveling almost 3-4 times a month for professional reason. In entire my life including this period I have not seen such a dirty place in my life.

Cons:

I strongly suggest reading booking coments with Google reviewer comment before booking. I found comment in the Google very honest and true.

Don't consider photos posted on the hotel website. They are either old or made by AI. In reality, the hotel is way different.

Consider following as well:
- the hotel needs to be clean on daily basis noth monthly basis
- the table is not made to pile the trash on it, the trash must be in the trash can
- the utility in the hotel needs to be safe. The outlet was extremely dangerous. When you want to remove the supply cord the whole outlet comes off.
- the property owner and hotel manager do not mind teaveller comment
- the front desk staffs are extremely rude
- there was a cofee machine in the room but how could I touch them while the hotel was so dirty
- to make long story short I will poste a few photos and will leave you to judge.

2026-06-23 • via Nuitee
H
Hollman • couple • us
10
2026-06-22 • via Nuitee
R
Raul • solo_traveller • mx
10
Pros:

La cercanía con el Estadio Bahía de San Francisco

2026-06-22 • via Nuitee