Four Points by Sheraton Windsor Downtown

Hotels
•
Four Points by Sheraton
8.3 (450 reviews)
430 Ouellette Avenue , Windsor , ca
+1 519-256-4656

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and accommodating staff
Cons:
Noisy environment from external sources
Issues with facilities such as parking and temperature control

Categories

Cleanliness
7.55
Most reviews describe rooms as clean, but some concerns were raised about maintenance and issues with facilities.
Service
9.05
General feedback highlighted friendly and helpful staff, though there were isolated reports of rudeness.
Location
9.05
Conveniently located near restaurants and attractions; some concerns about noise from the street.
Room Quality
8.05
Rooms are described as clean and modern, but some guests faced issues with temperature control in their rooms.
Amenities
7.55
Missing certain amenities like microwaves was noted, and parking situation was problematic.
Value for Money
8.05
Most guests felt the price was fair, but issues with refunds and compensation were mentioned.
Food and Beverage
8.55
Not many comments on food and beverage, but overall experience was well-rated.
Overall Experience
8.55
Despite some setbacks, guests expressed willingness to return and positive overall sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:19

Property Description

Modern Comforts
Experience modern comforts at Four Points by Sheraton Windsor, conveniently located just 1 block from the Detroit Windsor Tunnel. Enjoy free Wi-Fi access throughout the property in our contemporary guest rooms featuring flat-screen cable TVs, coffee makers, and work desks for your convenience.

Relaxation and Convenience
Unwind on our seasonal sun deck or take advantage of our laundry and dry cleaning services during your stay. Indulge in delicious meals at the on-site restaurant, Fionn MacCool's, adding convenience to your visit.

Easy Access to Windsor Airport
Conveniently situated just a 20-minute drive from Windsor Airport, our hotel provides easy access for travelers. Book your stay at Four Points by Sheraton Windsor for a seamless blend of comfort and convenience.

Important information:

Visa debit cards are not accepted at this property as a form of payment or to hold a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 17.50 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 450 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
M
Mariusz • solo_traveller • ch
8
2026-07-25 • via Nuitee
S
Sangida • couple • ca
9
2026-07-24 • via Nuitee
U
umme • family_with_children • ca
9
2026-07-24 • via Nuitee
V
VARVARA • couple • ca
8
We were happy to see how clean the premises were. We were close to the mission therefore there was homelessness around u
Pros:

Very clean and located downtown Windsor even though there’s not much to downtown.

Cons:

No complaints

2026-07-23 • via Nuitee
C
clara • solo_traveller • us
8
2026-07-23 • via Nuitee
A
Aaliyah • couple • us
10
2026-07-18 • via Nuitee
I
ISETHA • solo_traveller • ca
10
Pros:

Amazing location and seevice

2026-07-13 • via Nuitee
T
Tristan • solo_traveller • ca
10
Excellent
Pros:

Easy location to walk most places. Easy parking. A shower with a door that closes and not just a stationary half pane of glass.

Cons:

Polyester sheets

2026-07-13 • via Nuitee
T
Trevor • couple • ca
8
Great option in downtown.
Pros:

Great location, secure parking, attached restaurant, and comfortable room.

Cons:

Wish the room had a mini-fridge.

2026-07-13 • via Nuitee
B
Behrning • solo_traveller • de
10
2026-07-12 • via Nuitee
A
ayushmaan • solo_traveller • ca
7
2026-07-11 • via Nuitee
I
Isabel • extended_group • gb
9
Good overnight
Pros:

Very clean

Cons:

Nothing really

2026-07-06 • via Nuitee
W
Wilson • couple • ca
8
2026-07-04 • via Nuitee
J
Jutta • couple • de
7
Wir haben uns wohlgefühlt, sehr nettes Personal!
Pros:

Das freundliche Personal, das schöne Zimmer.

Cons:

Das Wasser im Schwimmbad war nicht einladend und der Poolbereich nicht ansprechend gestaltet.

2026-07-02 • via Nuitee
J
James • solo_traveller • us
10
2026-06-27 • via Nuitee
S
Samantha • extended_group • us
8
2026-06-21 • via Nuitee
T
Tiffany • solo_traveller • us
9
2026-06-12 • via Nuitee
D
Donovan • couple • ca
10
2026-06-10 • via Nuitee
D
Donovan • couple • ca
10
2026-06-10 • via Nuitee
G
Gow • solo_traveller • ca
1
I awoke to live American Dog Ticks crawling on me in the bed , another crawled up the carpet to my bag on floor .
Cons:

I booked a room , with late arrival . Due to construction in the parking garage there was no onsite parking at the hotel . I had to park a block away in city parking garage and then carry my bag to the hotel , being a solo traveller. I woke up to American Dog Ticks in my bed and crawling in the floor . Checked out never to return . No mgr inside , staff had to call mgr . Offered comp for the one night but nothing to cover laundry of my clothes to rid them of possible ticks or medical concerns on tick bites . Just an apology.

2026-06-09 • via Nuitee