Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice amenities
Cons:
Noise issues
Insect problems
Inconvenient location

Categories

Cleanliness
7.71
There were mentions of insects found in the room.
Service
9.18
Overall, the service was described as friendly and professional.
Location
7.72
Several reviews mentioned the location was not optimal or inconvenient.
Room Quality
8.17
Rooms were generally praised, but with some wear and tear noted on fixtures.
Amenities
9.2
The spa and breakfast facilities received high praise.
Value for Money
8.16
Some reviews felt the pricing was high for the overall experience.
Food and Beverage
9.21
The breakfast and dining options were frequently mentioned as excellent.
Overall Experience
8.68
A mixed but generally positive experience with some service issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:56

Property Description

Luxurious Accommodation
Sheraton Lake Como Hotel offers elegant air-conditioned rooms decorated with Italian furniture, some featuring marble bathrooms and parquet floors. Enjoy a minibar and a 48" LED TV with satellite channels for your comfort.

Gourmet Dining Options
Indulge in a sweet and savoury buffet breakfast with freshly baked bread and pastries. Explore three dining choices including the all-day-dining restaurant Kincho, Italian cuisine at Gusto, and a Michelin-starred experience at Kitchen.

Convenient Location
Located in a large park on Lake Como's shores, the hotel is just a short drive from the A9 Motorway exit and the Swiss border. Don't miss the outdoor heated pool, 24-hour gym, and wellness area with a hot tub during your stay.

Ready to experience luxury by Lake Como? Book your stay at Sheraton Lake Como Hotel now!

Important information:

Please note, the outdoor swimming pool is only open in summer and it features heated water.

The property reserves the right to pre-authorize your credit card prior to arrival, in accordance with cancelation policies.

For bookings of over EUR 5000, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 846 reviews
Cleanliness: 7.71
Service: 9.18
Location: 7.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
A
Almalkey • couple • ae
10
2026-05-23 • via Nuitee
A
aline • family_with_children • br
10
2026-05-22 • via Nuitee
L
Lara • family_with_children • gb
7
OK - expensive but in general good. Unacceptable quality water from bathroom tap.
Pros:

SPA is incredible

Cons:

Water from the bathroom tap was black after they had been doing work on the water system (unbeknown to me) and went into my baby bottle - very distressing as we had cleaned my baby bottles (3month old baby) with that water the night prior. Staff didn't offer anything other than to switch rooms.

2026-05-20 • via Nuitee
R
Raed • couple • sa
8
Pros:

جميل

2026-05-19 • via Nuitee
I
ian • couple • au
10
Great!
Pros:

Wonderful view

Cons:

Nothing

2026-05-17 • via Nuitee
A
alamri • couple • sa
10
Pros:

جميل جداً وبيئة الفندق جميله لكن السعر عالي قليلاً

Cons:

الاسعار

2026-05-16 • via Nuitee
R
ryanjJ9910WS • Couples • Newmarket, Suffolk, East Anglia, England
8
Wonderful
Pros:

The staff at the Sheraton were sublime. Check in and check out were as smooth as a whistle. A fair drive and expensive taxi journey from the airport however nothing the Sheraton can do about the price of the taxis/ubers. The Hotel was very peaceful at any time of the day. Spa included within stay also Sublime. Our room was delightful. Large, comfy and a great view from the balcony of the run down building opposite. A very clean hotel all round. The cleaners had our room put back to a tidy state after a long day in the heat & or rain. A short picturesque walk alongside the lake & into Como. Truly stunning. 1 good 1 bad to finish. Bad - the tv must be from the Stone Age because among 900 channels the best one was the Italian news.
Good - umbrellas by the door, youlll need them.

2026-05-10 • via Tripadvisor
M
MURAT • couple • tr
9
Güzeldi
Pros:

Herşey mükemmeldi

Cons:

Oda biraz soğuktu. 22 derecede biraz üşüyorum

2026-05-10 • via Nuitee
C
Christine • family_with_children • fr
8
excellent
Pros:

PETIT DEJEUNER TRES COMPLET
SPA
SALLE DE SPORT

Cons:

CHAMBRE TRIPLE MAIS PEIGNOIRS SERVIETTES POUR 2 OBLIGE DE DEMANDER CHAQUE JOUR POUR LA 3ème personne

2026-05-07 • via Nuitee
K
Kanat • couple • kz
8
2026-05-07 • via Nuitee
Łukasz • family_with_children • pl
7
Średnio
Pros:

Lokalizacja

Cons:

Obsługa która nie dba o to aby dzieci czuły się dobrze traktowanie w obiekcie .

2026-05-04 • via Nuitee
B
buckingham • couple • au
5
2026-05-04 • via Nuitee
Łukasz • family_with_children • pl
7
Akceptowalny
Pros:

Lokalizacja oraz jakość przygotowanych dań

Cons:

Całkowita dyskryminacja dzieci , jeśli na zewnątrz nie ma pogody nie mogą korzystać z żadnych atrakcji jeśli chodzi o basenie strefę relaksu .natomiast stawka jest pełna niezależnie od wieku korzystającego z hotelu .

2026-05-04 • via Nuitee
O
Omar • solo_traveller • eg
9
Pros:

All very good, especially breakfast

2026-05-04 • via Nuitee
J
JUSEF • couple • it
8
2026-05-04 • via Nuitee
A
Anni111 • solo_traveller • de
8
2026-05-01 • via Nuitee
D
Duy Anh • family_with_children • de
1
2026-04-30 • via Nuitee
Y
yael • solo_traveller • il
8
מצוין
Pros:

שירות מעולה

Cons:

הג׳קוזי בספא לא חם כ״כ וחדר הכושר קצת חסר מכשירים

2026-04-28 • via Nuitee
B
billy • couple • gb
8
Lovely
Pros:

Lovely location good price

Cons:

Rooms are a bit tatty flooring missing sheets where abit dirty and mattress needs to be replaced as big dips in whole mattress

2026-04-28 • via Nuitee
P
Paola • family_with_children • al
10
2026-04-27 • via Nuitee