Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice amenities
Cons:
Noise issues
Insect problems
Inconvenient location

Categories

Cleanliness
7.71
There were mentions of insects found in the room.
Service
9.18
Overall, the service was described as friendly and professional.
Location
7.72
Several reviews mentioned the location was not optimal or inconvenient.
Room Quality
8.17
Rooms were generally praised, but with some wear and tear noted on fixtures.
Amenities
9.2
The spa and breakfast facilities received high praise.
Value for Money
8.16
Some reviews felt the pricing was high for the overall experience.
Food and Beverage
9.21
The breakfast and dining options were frequently mentioned as excellent.
Overall Experience
8.68
A mixed but generally positive experience with some service issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:56

Property Description

Luxurious Accommodation
Sheraton Lake Como Hotel offers elegant air-conditioned rooms decorated with Italian furniture, some featuring marble bathrooms and parquet floors. Enjoy a minibar and a 48" LED TV with satellite channels for your comfort.

Gourmet Dining Options
Indulge in a sweet and savoury buffet breakfast with freshly baked bread and pastries. Explore three dining choices including the all-day-dining restaurant Kincho, Italian cuisine at Gusto, and a Michelin-starred experience at Kitchen.

Convenient Location
Located in a large park on Lake Como's shores, the hotel is just a short drive from the A9 Motorway exit and the Swiss border. Don't miss the outdoor heated pool, 24-hour gym, and wellness area with a hot tub during your stay.

Ready to experience luxury by Lake Como? Book your stay at Sheraton Lake Como Hotel now!

Important information:

Please note, the outdoor swimming pool is only open in summer and it features heated water.

The property reserves the right to pre-authorize your credit card prior to arrival, in accordance with cancelation policies.

For bookings of over EUR 5000, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Location

Guest Reviews

8.5
Based on 923 reviews
Cleanliness: 7.71
Service: 9.18
Location: 7.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
A
Abdulkarim • couple • sa
9
I recomend staying in this hotel
Pros:

The staffs were very helpful and location of the hotel is great.
The hotel has a very good parking . The breakfast has a variety food . The location of the outdoor swimming pool is so nice with the area of sitting and restaurant.

Cons:

Nothing.

2026-09-17 • via Nuitee
A
Anita • couple • nl
8
2026-09-15 • via Nuitee
S
Sandra • solo_traveller • us
9
2026-09-14 • via Nuitee
R
Ryan • couple • ch
4
Preis Leistung stimmt überhaupt nicht
Pros:

Das spa ist noch recht schön könnte aber eine gründliche Reinigung gebrauchen

Cons:

Die Hotel Managerinnen war sehr unfreundlich das Zimmer war sehr minimal eingerichtet und die Aussicht für 600 Franken die Nacht war sehr schlecht

2026-09-14 • via Nuitee
R
Rosana • couple • br
9
Pros:

Localização, ótimo café da manhã, opções de restaurantes bons,limpeza, estacionamento e cortesia dos funcionários.

Cons:

Hotel antigo, precisa de algumas atualizações.
Uma delas muito importante é a colocação de tomadas USB e USBC, indispensáveis hoje em dia para carregamento de celulares e outros equipamentos.

2026-09-14 • via Nuitee
E
Elene • couple • ge
9
2026-09-13 • via Nuitee
W
Wajdi • family_with_children • il
9
2026-09-13 • via Nuitee
P
Pieter • family_with_children • nl
10
2026-09-12 • via Nuitee
K
Khalid • couple • qa
8
فندق شيراتون كومو فندق جيد بشكل عام
Pros:

حسن تعامل الموظفين - الموقع

Cons:

الحمام بشكل عام ليس بالشكل المطلوب ولا يرتقي بسلسة فنادق الشيراتون، بالاضافه الى مساحيق الاستحمام فارغه طول فتره الاقامه ، باب الحمام يوجد به عطل .

2026-09-12 • via Nuitee
P
Pawel • family_with_children • pl
9
2026-09-09 • via Nuitee
A
Ana • couple • ve
8
2026-09-06 • via Nuitee
C
Claudia • couple • ch
7
2026-09-04 • via Nuitee
P
Peter • solo_traveller • de
4
Akzeptables ohne Seele
Pros:

Die Zimmer im Hotel sind etwas ab gewohnt, der Service entspricht dem geforderten Preis.

Cons:

Zimmer sind abgewohnt und das Bad ist für ein Doppelzimmer zu klein.

2026-09-01 • via Nuitee
J
Jana • couple • ch
7
Pros:

Lage ist super

Cons:

Service an der Rezeption lässt zu wünschen übrig, nicht freundlich, kein Interesse am Kunden gezeigt, man fühlt sich nicht willkommen, Massenabfertigung bei check in und check out

2026-08-31 • via Nuitee
K
Kerstin • family_with_children • de
9
2026-08-29 • via Nuitee
L
luzlC3074JS • Couples • Santiago, Santiago Metropolitan Region
10
Outstanding stay – highly recommended
Pros:

Outstanding stay – highly recommended

Our stay at the Sheraton Lake Como was absolutely wonderful. The room was impeccable, comfortable, spacious and beautifully maintained, with every detail meeting the standards you would expect from a hotel of this category.

The breakfast was incredible, with an excellent variety and quality of products. The location was also perfect for exploring Lake Como and the surrounding area.

But what truly made the difference was the exceptional service. Every member of the staff was warm, professional, attentive and genuinely helpful throughout our stay.

Everything worked perfectly from beginning to end. One of the best hotel experiences of our trip to Italy, and a hotel we would happily return to and recommend without hesitation.

2026-08-26 • via Tripadvisor
W
Walid • family_with_children • ae
8
2026-08-24 • via Nuitee
R
Roland • family_with_children • li
9
2026-08-23 • via Nuitee
S
Sarah • family_with_children • gb
6
Daylight robbery for a very average hotel. Trying to be 5-star but still a Marriott!
Pros:

Good breakfast

Cons:

Utterly underwhelming for the price. Room overlooked an enclosed garden. Had to book a time to go into the spa. Reception staff were very average.

2026-08-22 • via Nuitee
T
tripreviewer1957 • Couples
10
Would stay here again!
Pros:

This hotel was surprisingly a 5 star experience! As my husband is an elite titanium Bonvoy member, we have stayed at many Marriotts/Sheratons over the years. This is one of the ones in the top ten of its class. From the reception, to the roomy and comfortable accommodations, to the view of the mountains, to the huge outdoor pool space, to the very nice bathrooms (shower is what should be in all hotels IMO), to the wonderful selection of food at the breakfast buffet, I couldn't recommend it more highly. It's only a very easy 7 min ferry ride to Como - no need for Ubers or taxis if you go during ferry operating hours. We were able to purchase tickets on the spot at the piers each way during high season, so no need to plan ahead. I would absolutely return!

2026-08-20 • via Tripadvisor