Hilton Grand Vacations Club Chicago Magnificent Mile

Hotels
•
Hilton Grand Vacations
8.9 (338 reviews)
300 E Ohio Street , Chicago , US
+1 312-224-2200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Issues with cleanliness and bedding
Service delays regarding check-in

Categories

Cleanliness
8.58
Some mentions of cleanliness being satisfactory, but individual reports suggest issues with bedding.
Service
9.35
Staff were frequently mentioned as friendly and helpful, though some service issues were noted.
Location
9.59
Multiple reviews praised the central location, highlighting convenience for attractions.
Room Quality
8.74
Rooms were mentioned positively regarding size and comfort, with some complaints about the air conditioning and a lack of amenities.
Amenities
8.07
Noted lack of amenities like daily housekeeping and empty fridges; some expectations not met.
Value for Money
8.33
Concerns about pricing relative to offered services and amenities, particularly breakfast.
Food and Beverage
9.08
No negative comments found; standard for a hotel of this rating.
Overall Experience
9.45
General satisfaction expressed despite some complaints; the stay was deemed good overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:25

Property Description

Luxurious Accommodation
Experience the ultimate comfort at Hilton Grand Vacations Club Chicago Magnificent Mile, offering air-conditioned rooms with modern amenities like a coffee machine and flat-screen TV. Relax in style with a seasonal outdoor pool and terrace.

Dining Excellence
Indulge in a culinary journey at our on-site restaurant serving delectable American cuisine. Special dietary needs? No problem! We offer vegetarian, dairy-free, and gluten-free options to cater to all guests.

Prime Location & Activities
Conveniently situated near Chicago's top attractions, guests can explore the city center, enjoy nearby beaches, and visit popular landmarks. Take advantage of the hotel's proximity to exciting activities like cycling for a memorable stay.

Book your stay at Hilton Grand Vacations Club Chicago Magnificent Mile for an unforgettable Chicago getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 338 reviews
Cleanliness: 8.58
Service: 9.35
Location: 9.59
Room Quality: 8.74
Amenities: 8.07
Value for Money: 8.33
Food and Beverage: 9.08
Overall Experience: 9.45
M
Mohamed • couple • bh
1
Pros:

.

Cons:

I have paid for deposit and I am trying to contact them but no one is answering me about my deposit.

2026-09-10 • via Nuitee
M
Manuel • couple • it
10
Pros:

Tutto

2026-09-08 • via Nuitee
L
Lucy • solo_traveller • us
9
2026-09-02 • via Nuitee
J
Jeronimo • family_with_children • nl
1
2026-08-27 • via Nuitee
E
Erica • solo_traveller • us
10
Pros:

Great location-near River Walk and Navy Pier. It was clean and my room was comfy and large.

Cons:

I did not like that I had to leave and come home.🤣

2026-08-17 • via Nuitee
C
Cynthia • couple • us
9
Very well located for museums and waterfront; train access a few blocks away for easy travel to White Socks.
Pros:

Vacations Club suite was very comfortable and loved having privacy and blackout retractible blinds

2026-08-13 • via Nuitee
W
William • couple • us
10
Great location and staff eager to please.
Pros:

The concierge was great and the location is central to Magic Mile.

Cons:

Nothing

2026-08-10 • via Nuitee
M
Mohamed • couple • bh
10
2026-08-10 • via Nuitee
K
Karen • couple • ca
10
Excellent hotel with amazing staff. Enjoyed every moment there.
Pros:

Excellent location. Rooms were spacious and clean. Most of all the staff were amazing!!!!

Cons:

With the Canadian dollar exchange price was a little more than we wanted to spend

2026-08-07 • via Nuitee
E
Erika Mitchelle • extended_group • pr
10
2026-08-05 • via Nuitee
P
Péter • family_with_children • hu
1
I will never book this hotel again.
Pros:

The location is perfect in downtown Chicago

Cons:

The price on booking was 330 USD but the hotel charged me 480 USD. After the first night I cancelled my next stay with them. The staff during the check-in and out was rude. Only one elevator was working in the lobby, the queue was very long.

2026-08-02 • via Nuitee
M
Matthias • family_with_children • de
9
Chicago City Trip
Pros:

Großes Zimmer gut ausgestattet und ruhig

Cons:

Fahrstühle sehr langsam und voll, hatten das Gefühl, dass nicht alle in Betrieb waren. Zimmerservice nicht an jedem Tag.

2026-07-20 • via Nuitee
D
Danielle • couple • us
7
Great value for a 1 bdrm.
Pros:

I liked our 1 bdrm. Suite. Wish there was a door for the immediate bathroom.

Cons:

I did not like that your room is not cleaned every day. Elevators took forever.

2026-07-07 • via Nuitee
R
Roger • extended_group • gb
8
Great location, close to Navy Pier
Pros:

Great location, pool with outside seating area.

2026-06-28 • via Nuitee
M
Michelle • couple • ca
7
À cause de l’absence de nettoyage de la chambre pour 4 jours, j’aurais réservé ailleurs.
Pros:

La grandeur de la chambre et le confort du lit.

Cons:

Le fait que c’est un club et qu’on nous a demandé d’assister à une séance de vente. C’est comme du Time sharing. NON? Le nettoyage des chambres se fait aux 4 jours. Je comprends pour les draps, mais les serviettes, le verres en vitre, les sachets de café, les verres en carton et surtout les poubelles non ramassées pour moi c’est inacceptable pour le prix de 1300$ US. Ce l’est pas le standing qu’on s’attend de ce genre d’établissement. Réservez DOuble Tree à la place et la chambre sera nettoyée tous les jours.

2026-06-25 • via Nuitee
M
Montana • solo_traveller • us
9
2026-06-19 • via Nuitee
S
Shequitta • couple • us
10
2026-06-19 • via Nuitee
T
Tracey • solo_traveller • gb
10
As I solo traveller it was a great location and i felt very safe.close by there is a supermarket fo any bits needed and
Pros:

The location was perfect ! Room very clean and had everything I needed for my stay

Cons:

Nothing not to like

2026-05-11 • via Nuitee
A
Andrea • couple • it
9
2026-05-06 • via Nuitee
R
Richard • solo_traveller • de
8
Komfortables Großstadthotel
Pros:

Geräumiges, gut ausgestattetes und komfortables Zimmer mit bequemer Couch; zentrale Lage

Cons:

Matratze etwas durchgelegen; Minibar recht laut; Hotel groß und unpersönlich

2026-04-26 • via Nuitee