The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg

Hotels
•
Doubletree by Hilton
8.6 (1745 reviews)
705 Cherokee Orchard Road , Gatlinburg , us
+18654369211

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Nice pool and amenities
Cons:
Cleanliness issues
High costs for food and services

Categories

Cleanliness
7.93
Several reviews mentioned cleanliness issues such as dirty towels and chewed gum.
Service
9.4
Multiple reviews praise the helpfulness and friendliness of the staff.
Location
8.94
Reviews frequently highlight the good location and views associated with the hotel.
Room Quality
8.39
The rooms were generally described as comfortable and clean, though there were some issues with noise from the heater.
Amenities
8.42
Guests enjoyed the pool and gym facilities, although some issues were noted.
Value for Money
7.88
Some guests felt the prices for certain services, like parking and Christmas lunch, were high.
Food and Beverage
8.93
Positive remarks about the food quality, particularly in the breakfast buffet.
Overall Experience
8.9
Most guests expressed a high level of satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:28

Property Description

Luxurious Accommodations with Stunning Views
Located just outside Great Smoky Mountains National Park, The Park Vista offers breathtaking views and upscale amenities. Each room features a private balcony and modern entertainment options, ensuring a comfortable stay.

Dining Experience at Vista Grill
Indulge in southern-inspired cuisine at Vista Grill, serving delicious meals throughout the day. Unwind with a refreshing drink at Firefly's Patio Lounge, perfect for relaxing after a day of exploring.

Convenient Facilities and Activities
Stay active at the on-site fitness center or host events in the spacious convention center. With a 24-hour snack shop and laundry facilities, every guest's needs are met seamlessly.

Book your stay at The Park Vista – A DoubleTree by Hilton Hotel – Gatlinburg for an unforgettable mountain getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1745 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.9
K
Kevin • couple • us
7
Adequate, but will stay somewhere different on our next visit.
Pros:

Bathroom was too small. We did not eat breakfast at the hotel. The bed was fine. The daily cost of parking was unwarranted. There was more than enough parking for all guests, this was a way of disguising the daily cost of the room.

Cons:

There was no hot water available for morning tea. The Hotel location made it impossible to walk to anyplace in town. The free shuttle was ok taking us out but extremely frustrating getting us back to the hotel, only used it once as a result.

2026-07-03 • via Nuitee
P
Peña • family_with_children • us
10
Excelente! Volveríamos sin dudar.
Pros:

Excelente Desayuno
Vista preciosa de las montañas
La alberca
Las instalaciones limpias
Habitaciones cómodas

Cons:

El precio del desayuno es un poco elevado

2026-07-02 • via Nuitee
A
Anthony • couple • us
10
2026-07-01 • via Nuitee
M
Mark • family_with_children • us
10
2026-06-30 • via Nuitee
L
Luís • family_with_children • us
10
2026-06-30 • via Nuitee
F
freda • family_with_children • us
9
Pros:

Family suite very spacious

Cons:

Pools/hot tub were a little dirty

2026-06-29 • via Nuitee
A
Ashraf • family_with_children • us
10
Pros:

Love the view and cookies

2026-06-29 • via Nuitee
T
Tavish • family_with_children • us
10
2026-06-27 • via Nuitee
N
Nick • couple • us
10
Location, staff, and amenities were amazing. Would stay again.
Pros:

All the free cookies you could ask for and they were delicious! Also Yona's Cafe was definitely a plus. Getting Starbucks quality coffee without leaving the hotel!

2026-06-26 • via Nuitee
J
Jorge • extended_group • us
10
2026-06-23 • via Nuitee
T
tshaka • couple • us
10
Pros:

The view from the balcony was beautiful, we even seen 3 bears from the balcony walking down the street.

Cons:

They had no chairs to sit and enjoy your room balcony

2026-06-23 • via Nuitee
C
cedric • solo_traveller • us
9
Pros:

The view and the food

Cons:

Parking fees

2026-06-22 • via Nuitee
C
Cruiser19982313325 • Couples • Canton, Michigan
10
Top of the hill hotel offers sweeping vistas
Pros:

Staying three days, we opted for the suite with a large bedroom and separate sitting area with a sofa bed, two comfy chairs and a coffee table. The bathroom itself was small but adjacent to a much larger sink area, tucked away from the hotel room door. Both rooms had floor-to-ceiling windows offering a view of the town below. We stayed on the 9th floor and the night views were especially captivating with the twinkling lights of the city.

Great breakfast value – when booking, purchase breakfast tickets ($15 per room) for a bountiful breakfast with made-to-order omelettes; a fruit station; yummy Greek yogurt; bread, bagels and cereal; and a hot food section with bacon, sausage, eggs, hash browns, pancakes and biscuits (amazingly tender) with optional sausage gravy. A waitress will bring beverages to your table. Be sure to tip them!

The parking lot can get full at night so plan accordingly. You may not want to stay out until midnight. The city shuttle makes regular stops at the hotel. The hotel staff cautions against leaving food in your vehicles since the smell attracts bears.

The staff is friendly and helpful. The housekeeping staff could have been a bit more attentive to details such as refilling the coffee packs and cups, as well as the liquid shower gel. They provide premium bath products. Be sure to bring your loofah!

Upon arrival, the stopper in the sink wasn't working properly. The hotel maintenance staff fixed it fairly promptly (only needed one reminder). The manager kept me apprised of the repair via texts. Nice touch!

I would definitely stay here again the next time I visit this beautiful part of Tennessee.

2026-06-21 • via Tripadvisor
M
Melissa • couple • us
10
Pros:

Staff was amazing, views were amazing, room and hotel was very clean

Cons:

N/A

2026-06-16 • via Nuitee
J
Jim • solo_traveller • us
8
2026-06-14 • via Nuitee
D
Deris • family_with_children • us
10
Pros:

Cleanness

Cons:

Only one Staff to check in with a huge line

2026-06-13 • via Nuitee
D
Duane • solo_traveller • us
3
Glorified Motel 6
Pros:

Not much of anything.

Cons:

Our breakfast was delivered to our table cold. They tried charge another person's breakfast to our bill. The tried to charge us $18 a day to park there while we slept there. Our shower was full of mold. I have pictures of this!

2026-06-12 • via Nuitee
B
Bruce • solo_traveller • us
8
2026-06-11 • via Nuitee
W
Whitney • family_with_children • us
10
The whole stay was great.
Pros:

Everything was wonderful

Cons:

Elevators were a little slow

2026-06-09 • via Nuitee
J
Jeremy • solo_traveller • us
10
Pros:

Location and the views

2026-06-08 • via Nuitee