The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg

Hotels
•
Doubletree by Hilton
8.6 (1727 reviews)
705 Cherokee Orchard Road , Gatlinburg , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Nice pool and amenities
Cons:
Cleanliness issues
High costs for food and services

Categories

Cleanliness
7.93
Several reviews mentioned cleanliness issues such as dirty towels and chewed gum.
Service
9.4
Multiple reviews praise the helpfulness and friendliness of the staff.
Location
8.94
Reviews frequently highlight the good location and views associated with the hotel.
Room Quality
8.39
The rooms were generally described as comfortable and clean, though there were some issues with noise from the heater.
Amenities
8.42
Guests enjoyed the pool and gym facilities, although some issues were noted.
Value for Money
7.88
Some guests felt the prices for certain services, like parking and Christmas lunch, were high.
Food and Beverage
8.93
Positive remarks about the food quality, particularly in the breakfast buffet.
Overall Experience
8.9
Most guests expressed a high level of satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:28

Property Description

Luxurious Accommodations with Stunning Views
Located just outside Great Smoky Mountains National Park, The Park Vista offers breathtaking views and upscale amenities. Each room features a private balcony and modern entertainment options, ensuring a comfortable stay.

Dining Experience at Vista Grill
Indulge in southern-inspired cuisine at Vista Grill, serving delicious meals throughout the day. Unwind with a refreshing drink at Firefly's Patio Lounge, perfect for relaxing after a day of exploring.

Convenient Facilities and Activities
Stay active at the on-site fitness center or host events in the spacious convention center. With a 24-hour snack shop and laundry facilities, every guest's needs are met seamlessly.

Book your stay at The Park Vista – A DoubleTree by Hilton Hotel – Gatlinburg for an unforgettable mountain getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1727 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.9
D
Deris • family_with_children • us
10
Pros:

Cleanness

Cons:

Only one Staff to check in with a huge line

2026-06-13 • via Nuitee
D
Duane • solo_traveller • us
3
Glorified Motel 6
Pros:

Not much of anything.

Cons:

Our breakfast was delivered to our table cold. They tried charge another person's breakfast to our bill. The tried to charge us $18 a day to park there while we slept there. Our shower was full of mold. I have pictures of this!

2026-06-12 • via Nuitee
B
Bruce • solo_traveller • us
8
2026-06-11 • via Nuitee
W
Whitney • family_with_children • us
10
The whole stay was great.
Pros:

Everything was wonderful

Cons:

Elevators were a little slow

2026-06-09 • via Nuitee
V
Vickie Robinson • solo_traveller • us
10
2026-06-08 • via Nuitee
M
Megan • family_with_children • us
10
The views were amazing, the pool was great. The beds were so comfortable
Pros:

Everything

Cons:

.

2026-06-08 • via Nuitee
D
Duncan • solo_traveller • us
10
Pros:

Love this place, great location and close to everything

2026-06-08 • via Nuitee
J
Jeremy • solo_traveller • us
10
Pros:

Location and the views

2026-06-08 • via Nuitee
J
Jason • extended_group • us
9
It was relaxing
Pros:

Quiet

Cons:

Rooms need updated

2026-06-07 • via Nuitee
C
Curtis • couple • us
9
Cons:

Need more luggage carts available

2026-06-06 • via Nuitee
P
P1850DClindaw • Family • Phoenix, Arizona
8
Beautiful panoramic views
Pros:

If you're looking for a beautiful view of the city of Gatlinburg and the mountains, this is your place. We had an incredible view of both from our room on the 15th floor. I requested the "City" view vs the "Mountain" view and believe I made the right choice. The hotel is a bit removed from town up a very steep hill, but a shuttle bus does provide transportation into town free of charge, which is great, because traffic in Gatlinburg is horrendous. The room was comfortable. I have to give a slight down grade for the condition of the balcony, though. There was a pool of water on the balcony from the air conditioner and spiders hanging from the ceiling which made standing on our balcony difficult and disappointing. We enjoyed a delicious breakfast in the morning in their downstairs restaurant. It was buffet style with offerings of just about everything you could want along with made-to-order omelettes. The chef was very friendly and made one of the best omelettes I think I've ever had. The servers were also very sweet and efficient. FYI - this is not a free breakfast. We were given a free, warm, very delicious cookie at check-in though. The desk clerk was friendly, but not very forthcoming with information, however. The lobby is beautiful and has many seating areas along with multiple tables for playing checkers. Again, if a panoramic view is important to you - this is your place, but it is far removed from town. You'll need the shuttle or hazard the drive and fight for parking with your own car.

2026-06-05 • via Tripadvisor
I
Ina • solo_traveller • us
10
2026-06-05 • via Nuitee
T
Tran • couple • us
8
2026-06-04 • via Nuitee
J
Jordan • couple • us
10
2026-06-02 • via Nuitee
P
Phynis • couple • us
10
It was fantastic stay will be back soon
Pros:

Every thing was great from staff to the updated facilities ( rooms )

Cons:

Nothing

2026-06-01 • via Nuitee
B
Brittney • family_with_children • us
5
2026-06-01 • via Nuitee
C
Cassandra • solo_traveller • us
10
2026-05-31 • via Nuitee
M
Manders • solo_traveller • us
10
2026-05-30 • via Nuitee
J
Jeanetta • family_with_children • us
10
2026-05-30 • via Nuitee
C
Christopher • couple • us
10
Fell in love.
Pros:

Great service and location.

2026-05-30 • via Nuitee