The Park Vista - A DoubleTree by Hilton Hotel - Gatlinburg

Hotels
•
Doubletree by Hilton
8.6 (1708 reviews)
705 Cherokee Orchard Road , Gatlinburg , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Nice pool and amenities
Cons:
Cleanliness issues
High costs for food and services

Categories

Cleanliness
7.93
Several reviews mentioned cleanliness issues such as dirty towels and chewed gum.
Service
9.4
Multiple reviews praise the helpfulness and friendliness of the staff.
Location
8.94
Reviews frequently highlight the good location and views associated with the hotel.
Room Quality
8.39
The rooms were generally described as comfortable and clean, though there were some issues with noise from the heater.
Amenities
8.42
Guests enjoyed the pool and gym facilities, although some issues were noted.
Value for Money
7.88
Some guests felt the prices for certain services, like parking and Christmas lunch, were high.
Food and Beverage
8.93
Positive remarks about the food quality, particularly in the breakfast buffet.
Overall Experience
8.9
Most guests expressed a high level of satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:28

Property Description

Luxurious Accommodations with Stunning Views
Located just outside Great Smoky Mountains National Park, The Park Vista offers breathtaking views and upscale amenities. Each room features a private balcony and modern entertainment options, ensuring a comfortable stay.

Dining Experience at Vista Grill
Indulge in southern-inspired cuisine at Vista Grill, serving delicious meals throughout the day. Unwind with a refreshing drink at Firefly's Patio Lounge, perfect for relaxing after a day of exploring.

Convenient Facilities and Activities
Stay active at the on-site fitness center or host events in the spacious convention center. With a 24-hour snack shop and laundry facilities, every guest's needs are met seamlessly.

Book your stay at The Park Vista – A DoubleTree by Hilton Hotel – Gatlinburg for an unforgettable mountain getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1708 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.9
P
Paul • couple • gb
9
Enjoyable stay in Gatlinberg.
Pros:

Great views, quiet out of town. Town shuttle bus excellent.

Cons:

The snack bar area around the pool was like being in a sauna with no good dedicated seating area.

2026-05-30 • via Nuitee
C
Christopher • couple • us
10
Fell in love.
Pros:

Great service and location.

2026-05-30 • via Nuitee
M
Manders • solo_traveller • us
10
2026-05-30 • via Nuitee
J
Jeanetta • family_with_children • us
10
2026-05-30 • via Nuitee
B
bohanon • solo_traveller • us
6
2026-05-27 • via Nuitee
J
JOE • couple • us
10
Perfect
Pros:

Every time we stay at the Hilton we are always pleased with everything and everyone. Friends and family recommend for us stay at other places due to their experiences. We in return refuse, and encourage for them to stay at the Hilton, where we will be returning again this Christmas! My wife and I have just made the conscious decision of no more trying to stay at Cabin, or try the newest and latest Hotel that has just been built, and just always stay where we know we will be most pleased, Park Vista Double Tree in Gatlinburg! We have never had a complaint with this location, never! Thank you so very much to each everyone of you for making our stay wonderful as always!

2026-05-26 • via Nuitee
I
Inna • couple • us
5
Pros:

Location

Cons:

very old rundown hotel. It needs at least some minimal renovation. This makes the hotel look dirty and untidy.

2026-05-26 • via Nuitee
G
Gennaro • couple • us
10
We enjoyed our whole experience. This was our second time staying there and we like it so much we ar
2026-05-24 • via Nuitee
P
Paul • couple • gb
8
Enjoyable visit, pleasant staff. Good connectivity to the town via the trolley bus.
Pros:

Great location.

Cons:

Getting a bit dated, still in reasonable nick but in need of. A makeover

2026-05-24 • via Nuitee
T
Thomas • solo_traveller • us
9
Overall I love my stay everytime.
Pros:

Location was everything.

Cons:

Breakfast was over priced.

2026-05-23 • via Nuitee
H
Hurizan • solo_traveller • us
8
2026-05-19 • via Nuitee
T
Taraa • solo_traveller • us
8
Pros:

I loved the view. My son loved the pool and seeing the bear outside. I like they serve drinks and food by pool. Wish they had room for adults in pool. Its very small kid friendly though.

Cons:

Rooms seemed out dated. I booked two queen beds and got a queen bed with fold out couch. I never got bedding for the fold out couch even though I requested it. I had blanket from home and took pillow from my bed to make due.

2026-05-18 • via Nuitee
I
Indira • family_with_children • us
10
2026-05-18 • via Nuitee
F
Fran • couple • us
10
VERY PLEASANT AND RELAXING.
Pros:

MOUNTAIN VIEW WAS AMAZING. POOL WAS GREAT. FIREFLY BAR AND STAFF WERE GREAT. OUR WAITRESS AND GREETER AT BREAKFAST WERE SUPER, AS WERE THE COOKS AT THE BUFFET.

Cons:

TO GO COFFEE FOR $4 DID NOT SEEM FAIR IN THE RESTAURANT (WE HAD THE BUFFET). NO WATER AVAILABLE AT THE FRONT DESK AREA ALTHOUGH THE STANDS WERE THERE.

2026-05-18 • via Nuitee
W
William • couple • us
9
2026-05-17 • via Nuitee
S
Sara • couple • us
10
Enjoyed getting away for a weekend.
Pros:

Location was wonderful and the views were spectacular.

Cons:

Breakfast should have been free you shouldn’t have to pay for it.

2026-05-14 • via Nuitee
A
Aurora • solo_traveller • us
9
2026-05-14 • via Nuitee
S
Stacy • solo_traveller • us
10
Pros:

Great indoor pools and water slides. Great views of downtown Gatlinburg.

Cons:

They did not have luggage carts available for the guest to bring their own luggage from their car to the room. They had a bell hop. I seen alot of guests struggling to get their luggage from their parked car to their room. They charge guest for parking.

2026-05-14 • via Nuitee
B
Bower • solo_traveller • us
10
Pros:

Everything!!!

Cons:

Nothing

2026-05-13 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

The views were AMAZING!!! The cookies were SOOOOO good!!

Cons:

Our bed was a little hard for me, but the views made up for it.

2026-05-13 • via Nuitee