Novotel Wollongong Northbeach

Hotels
•
Novotel
8.2 (3617 reviews)
2-14 Cliff Road , Wollongong , au
+61 2 4224 3111

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Cleanliness issues
Dated rooms
Cold pool

Categories

Cleanliness
6.91
Multiple reviews highlighted cleanliness issues, notably cockroaches and dirty carpets.
Service
9.38
Staff were described as friendly and exceptional, providing great service.
Location
8.92
Positive comments regarding the hotel's proximity to the beach and restaurants.
Room Quality
7.37
Rooms were noted as dated and some guests felt the bed was uncomfortable.
Amenities
7.9
Pool was cold and the sauna was not working. Some guests mentioned a need for better amenities.
Value for Money
7.86
Guests felt the cost was high for the condition of the room and amenities.
Food and Beverage
8.41
Breakfast was well-received, though variability in the breakfast bar options was noted.
Overall Experience
8.88
Guests generally enjoyed their stay despite noted issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:03

Property Description

Stunning Views and Modern Comforts
Novotel Wollongong Northbeach offers spacious rooms with ocean or mountain views, modern furnishings, and luxurious amenities.

Diverse Dining Options
With 5 restaurants and bars on-site, including Palisade Kitchen and Bar with ocean views, guests can indulge in a variety of culinary experiences.

Convenient Location
Located opposite North Wollongong Beach and within walking distance of Wollongong city centre, this hotel provides the perfect blend of seaside relaxation and urban convenience.

Experience the best of Wollongong at Novotel Wollongong Northbeach - book your stay now for a memorable coastal getaway.

Important information:

Please note, there is a 1.5% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 35 per day.

Location

Guest Reviews

8.2
Based on 3617 reviews
Cleanliness: 6.91
Service: 9.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.88
K
Kim • family_with_children • au
9
2026-07-23 • via Nuitee
S
Senthildasan • extended_group • au
9
Good hotel in a best location
Pros:

Spacious, comfortable and location

Cons:

Nothing, but we found the mattress was too soft. We stayed for one night so didn’t hurt much. For longer stay, it will be hard for people don’t like very soft mattress

2026-07-21 • via Nuitee
S
Sebastian • couple • au
8
Enjoyable stay
Pros:

Great location

Cons:

Nothing

2026-07-20 • via Nuitee
S
Shane • couple • au
10
2026-07-19 • via Nuitee
T
Tony WHIDDON • solo_traveller • au
8
Overpriced for a basic Novotel
Pros:

Room size, location, breakfast & dinner

Cons:

Overpriced for a Novotel, additional cost of parking

2026-07-19 • via Nuitee
M
Melissa • couple • au
8
2026-07-18 • via Nuitee
C
Crawf Scenes • family_with_children • au
10
A comfortable stay at a beautiful location. Super friendly staff.
Pros:

The room. We asked for a low level room with a view, we got a low level room with a view.
Reception described it as a Super room, we agreed. It was better and larger than we thought. A seperate sleeping space from the lounge and dining area. We had two sleeping zones and we spotted whales from our view. Very clean.

The hotel: We loved the upgrade to the lobby bar, called North. It's a lovely space to spend some time.

Cons:

Well...no hotel is perfect.
The lighting could be better for the meal area. There was a tall light stand that had a snapped bulb. Wouldn't be a problem but the room lacked enough ceiling lights to read a book. Perfect if reading on the comfy bed.
Also, the cleanliness of the North bar was a let down. Menus and table tops were sticky and unclean, this is not at all expected for a Monday afternoon. It's a turn off and we went offsite for a meal instead.

2026-07-17 • via Nuitee
L
Lillian • couple • au
10
2026-07-17 • via Nuitee
I
Ian • solo_traveller • nz
8
2026-07-16 • via Nuitee
E
Erin • family_with_children • au
9
Beautiful hotel across the road from the beach, highly recommended!
Pros:

The room was lovely and spacious, beds super soft and comfortable and the shower had amazing pressure. A highlight was definitely the delicious buffet breakfast!

Cons:

My only feedback would be that as I had booked for my twin teenagers (14 & 14) and myself, we were put in a wing of the hotel with all the kids. It got quite noisy in the hallways. Would have preferred not to be in the "kids wing" in future with teenagers who like a sleep in.

2026-07-15 • via Nuitee
C
Caroline • couple • au
10
2026-07-15 • via Nuitee
D
Deb • couple • au
10
Excellent, staff amazing.
Pros:

Recent separation from my husband it was a great getaway that we could afford for a night for me and my 2 teenage kids.

Cons:

Not sure how it could be better. It was great. Not sure if it could be possible to have sliding doors to enclose the pool when windy, the pool was great but we picked a very windy day to stay. Not much you can do about the weather. Otherwise it was fantastic

2026-07-14 • via Nuitee
K
Kristina • family_with_children • au
8
Enjoyed our overnight stay.
Pros:

The location is great. Across road from beach and lovely walk to break wall. Pepe’s downstairs was a nice easy dinner. Kids loved the breakfast buffet with Nutella pancakes

Cons:

Our room smelt a bit musty and there was only regular television in room.

2026-07-13 • via Nuitee
J
John • family_with_children • au
7
Pros:

Paid $525 a night for 1 room not peak season either
Breakfast inc would’ve been nice.
Great location
Parking spot down in basement wasn’t big enough ceilings too low for most cars

2026-07-12 • via Nuitee
Q
Qing • family_with_children • au
10
2026-07-12 • via Nuitee
C
Chintan • family_with_children • au
10
Definitely worth a stay, atleast once and more if in room entertainment is not your requirement.
Pros:

Location, front desk, house keeping staff and breakfast buffet.

Cons:

Parking charges are way too high and TV is ancient. If you want to relax and enjoy some TV in the room, forget about it, it is painful to operate the remote control and even if you'd get it changed, it would be same as TV itself is prehistoric. Seems small but with kids it was important for us to have a functioning reasonably advanced TV.

2026-07-12 • via Nuitee
K
Kaileen • family_with_children • au
9
2026-07-12 • via Nuitee
B
Ben • family_with_children • au
9
Happy.
Pros:

Room is perfect for a family of four.

Cons:

There was a day the bathroom was not properly cleaned.

2026-07-12 • via Nuitee
L
Lynn • family_with_children • au
9
2026-07-11 • via Nuitee
D
Davison • couple • au
10
2026-07-11 • via Nuitee