Hilton San Luis Potosi

Hotels
•
Hilton Hotels & Resorts
8.7 (356 reviews)
Avenida Real de Lomas No. 1000 , San Luis Potosí , MX

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Good amenities
Cons:
Inconsistent cleanliness
Poor value for money
Issues with food quality

Categories

Cleanliness
8
Multiple mentions of rooms being dirty or needing cleaning, with some guests reporting issues.
Service
9.4
General praise for staff friendliness, with some criticism of responsiveness during issues.
Location
9.5
Guests consistently highlight excellent location with easy access to amenities.
Room Quality
8.5
Rooms are described as comfortable but some guests reported issues with cleanliness and maintenance.
Amenities
8.5
Guests enjoyed the overall amenities but reported some issues like noise.
Value for Money
8
Some reviews mention high prices for the quality of service and facilities received.
Food and Beverage
8.5
Food was generally praised, but some guests found the buffet quality lacking in variety.
Overall Experience
9.2
Overall good experiences reported despite some issues, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Luxurious Accommodation
Experience elegance and comfort at Hilton San Luis Potosi. Each room features stylish decor and the renowned Hilton Serenity beds, ensuring a restful stay.

Exceptional Dining Options
Indulge in a culinary journey at our two on-site restaurants, offering a variety of exquisite dishes to satisfy your palate.

Convenient Amenities and Services
From the 24-hour fitness center to the well-equipped meeting rooms, Hilton San Luis Potosi provides everything you need for a productive stay.

Book your stay at Hilton San Luis Potosi now and elevate your travel experience!

Important information:

Please note that on some weekends during the year there would be loud noise because events on Main Courtyard. Please contact the hotel for more information right after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 356 reviews
Cleanliness: 8
Service: 9.4
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9.2
S
Shintaro • solo_traveller • jp
10
2026-09-08 • via Nuitee
A
Aldo • couple • mx
5
Pros:

hotel muy bonito y justo enfrente de la fundación mendoza barbosa

Cons:

se escucha muchisimo el ruido de las habitaciones contiguas. comimos en el hotel y no lo recomiendo, muy caro, muy tardado y los alimentos estaban solo bien

2026-09-06 • via Nuitee
M
Morales Vieytez • solo_traveller • mx
9
Pros:

La ubicación todo estaba dentro de la zona

Cons:

El personal se siente muy antipatico les falta más hospitalidad

2026-09-03 • via Nuitee
H
Hernández Chávez • solo_traveller • mx
2
2026-08-28 • via Nuitee
P
portillo • solo_traveller • us
6
2026-08-27 • via Nuitee
U
Upton • couple • us
10
2026-08-26 • via Nuitee
L
Lopez • couple • us
8
Okay
Pros:

Location and service

Cons:

The beds

2026-08-24 • via Nuitee
A
Alejandro • solo_traveller • us
9
Pros:

Place was great and beautiful. Really enjoyed the staff an how much they helped. Will definitely come back.

Cons:

The room can really use a fridge. You want to buy drinks or food and keep them cold.

2026-08-18 • via Nuitee
A
Armen Karam • solo_traveller • mx
10
2026-08-16 • via Nuitee
Z
zoe • couple • au
8
Other than the lift it was great
Pros:

Everything

Cons:

Our room was 301 - all night & all morning we could hear the lift - going up & down
It was very noisy

2026-08-10 • via Nuitee
F
Francisco • family_with_children • mx
10
muy agradbael
Pros:

excelente atención y el lugar muy bonito habitaciones amplias y agradables con todo lo necesario por lo que es muy probable que regrese muy pronto

2026-08-09 • via Nuitee
G
Gavin • couple • au
9
A beautiful joyful experience and the best welcome to San Luis
Pros:

Libia was an amazing representative of the Hilton. She went above and beyond to assist us and our large family from Australia. All of the front of house staff were just awesome and helpful. Our house keeper was also so very helpful and assisted us with all of our personal requests.

Cons:

I had to keep asking for coffee. The property is beautiful x

2026-08-05 • via Nuitee
J
Joel • extended_group • us
10
Great!
Pros:

It’s a nice place, great room

Cons:

nothing!

2026-08-03 • via Nuitee
E
Eloy • solo_traveller • mx
9
2026-08-03 • via Nuitee
E
Edmundo • solo_traveller • mx
6
Mala relación calidad-precio
Pros:

La arquitectura del hotel

Cons:

La habitación esta muy vieja, le hace falta una remodelación, las alfombras manchadas, la tina de baño no servía, cortinas rasgadas

2026-07-24 • via Nuitee
J
Janse van Rensburg • solo_traveller • us
8
2026-07-24 • via Nuitee
J
Janse van Rensburg • family_with_children • us
8
2026-07-24 • via Nuitee
V
Vivek • solo_traveller • us
7
Pros:

I like the vibe and how the building constructed. Food was amazing

Cons:

Body wash was not filled, no bottle water provided in the second day

2026-07-24 • via Nuitee
E
Ernesto • family_with_children • mx
9
2026-07-23 • via Nuitee
K
Karim • solo_traveller • mx
7
Pros:

Las instalaciones

Cons:

Que no tiene suficiente estacionamiento para huéspedes

2026-07-20 • via Nuitee