Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Spacious room
Lovely view
Well-appointed amenities
Cons:
Parking space connectivity issue
Housekeeping inconsistency
Room slightly worn out

Categories

Cleanliness
9.38
Housekeeping looked into every aspect of the room cleanliness to ensure that it was sparkling clean.
Service
9.85
The staff displayed professionalism, warmth and sincerity and this reflects the hospitality of the Shangri-La team.
Location
8.39
Train station was quite a bit of a walk (about 15 mins?).
Room Quality
9.34
Room was well-appointed and spacious, with a gorgeous view of Taipei 101.
Amenities
9.37
The hotel has good amenities, including a swimming pool with temperature settings.
Value for Money
9.73
Room value and service offered was simply excellent.
Food and Beverage
9.38
Food quality was high, contributing to an overall excellent experience.
Overall Experience
9.75
Amazing stay with top-notch service, room quality, and overall hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:23

Property Description

Luxurious Accommodation with Breathtaking Views

Rooftop Pool and Spa Retreat

Indulge in the rooftop pool overlooking Taipei 101 or pamper yourself at the spa with a wide range of treatments for ultimate relaxation.

Culinary Delights from Around the World

Savor Cantonese, Italian, Shanghainese, and Japanese cuisines at the hotel's various restaurants for a gastronomic experience like no other.

Experience luxury and comfort at Shangri-La Far Eastern, Taipei. Book now to elevate your stay to new heights.

Important information:

When accompanied by a Shangri-La Circle member, up to 2 children age of 6 and below can enjoy complimentary meal at buffet restaurant. Additional children and children age 7 to 11 will receive a 50% discount on adult buffet prices. You are welcome to enroll as a Shangri-La Circle member instantly on arrival to enjoy this offer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for TWD 2,079 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1235 reviews
Cleanliness: 9.38
Service: 9.85
Location: 8.39
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.73
Food and Beverage: 9.38
Overall Experience: 9.75
S
Sonia • solo_traveller • tw
1
The most disgusting 5 stars hotel ever visited
Pros:

The receptionist was very friendly and professional. We felt very welcomed when we arrived.

Cons:

The room was disgusting and extremely dirty. I was shocked to see how worn out the room is and how dirty and poor hygiene inside the room is. We paid for 5 nights of stay including the access to the lounge, unfortunately we had to change to the hotel immediately when I saw the floor was full of dirt with tiny trash all over. What made me nearly want to throw up is too see the toilet unwashed with urine all over the seat cover and seat itself. Come on! This is a 5 stars hotel and dare to charge me 1380 euro for 5 nights?! Shame on you! Totally wasted our precious time and taxi fare to come and leave again. However, I must admit the duty manager was professional enough to calm us down and has the gut and honesty to admit it's full disappointment caused. We were able to move the hotel smoothly and get the refund smoothly.

2026-07-04 • via Nuitee
H
HSIAO-YU • extended_group • tw
9
2026-07-04 • via Nuitee
J
Jakub • couple • cz
10
2026-07-03 • via Nuitee
W
WAYNE • solo_traveller • us
9
2026-07-02 • via Nuitee
M
Michael • family_with_children • us
9
Classic luxury property with excellent service, large rooms and large breakfast buffet
Pros:

Awesome breakfast buffet. Maybe the best I’ve had at a hotel in Taipei. So much variety and all very tasty foods.

Quiet neighborhood at night. Lin Jiang night market only 10 min walk. Connected to a small mall which is convenient also.

Huge junior suite room with space for a family of 4, which is a rare configuration and very convenient.

Top notch service and very clean facility. Feels like old luxury.

Cons:

Older building but very well maintained.

The breakfast buffet was incredible but pricey, even for kids who obviously eat a lot less.

Only stayed here one night so not much else observed. Location to train station is about 10 minutes so it’s not the most convenient to MRT.

2026-06-30 • via Nuitee
I
Ilja • solo_traveller • lv
8
2026-06-27 • via Nuitee
城葦 • solo_traveller • tw
10
2026-06-26 • via Nuitee
T
TravelMom2121 • Business • Las Vegas, Nevada
10
Wonderful Experience
Pros:

Front desk staff was very attentive and professional. My experience with room attendants and restaurant staff was just as pleasant. Thank you Shangri-La Far Eastern Taipei for your warm welcome and great hospitality.

2026-06-21 • via Tripadvisor
T
TUDOR • couple • ro
10
2026-06-15 • via Nuitee
宜鴻 • family_with_children • tw
10
Pros:

早餐好吃

2026-06-14 • via Nuitee
A
Andreas • couple • de
10
2026-06-13 • via Nuitee
H
H4561OSmaryannd • Couples
10
Excellent stay, impressive staff
Pros:

We spent 6 nights at the start of our trip at this excellent hotel. Beautiful rooms, delightful staff and management that cares about your experience.
We returned for our last night and booked a Horizon level room for late check out and lounge access. Management kindly extended our late check out to a later time and use of lounge for our late departure. Our first experience with Shanghai La hotels and will definitely stay again as this brand value their guests.

2026-06-09 • via Tripadvisor
S
SHINGO • couple • jp
8
贅沢
Pros:

部屋がゴージャス
マルコポーロで記念日のケーキをプレゼントして頂きありがとうございました。
でも寒かった。

Cons:

お風呂のお湯はシングルレバーにして温度調整し易くして欲しい。
トイレはウォシュレットにして欲しい。

2026-06-08 • via Nuitee
C
chaitanya • family_with_children • in
9
2026-06-06 • via Nuitee
H
Hsu • couple • us
9
Good
Pros:

泡湯／club

Cons:

價格貴

2026-06-06 • via Nuitee
智淵 • couple • tw
10
2026-06-05 • via Nuitee
J
JAMEQ • Solo travel • Singapore
10
Re-Visit After 2 Years
Pros:

I'm glad to be back for a 2 night's stay at this fabulous property again after 2 years.

I'm still thankful for the warm and friendly service rendered by most of the staff throughout my stay. I like to enjoy my cold beer while enjoying the view of 101 from my Premier Room 😊.

Nothing to fault actually but really if need to nit-pick, there was an occasion whereby my unfinished drinks and the whole set of cutleries was cleared and removed though the signage indicating dining in progress is still on the table while I'm out for another round of food during breakfast. Can understand the service team is very prompt in clearing and also many guests finished their breakfast and left without flipping the signage to dining done. Small issue 😊.

I noted a tall, thin and bespectacled gentleman in the Lobby while I'm waiting for my car to the airport, I had correctly guessed that the gentleman is the GM as I asked the bell boy later. I would have loved to thank him personally for having a great team that had made my stay a comfortable one as the car had arrived.

Thanks for having me and I hope to be back soon.

2026-06-01 • via Tripadvisor
Z
Zhi Wendy • solo_traveller • us
9
2026-06-01 • via Nuitee
T
Tino_A_1975 • Couples • Taipei
8
Enjoyable Weekend Stay with Some Service Concerns
Pros:

We stayed here with my wife for a weekend getaway and, overall, had a very pleasant experience.

One of the highlights of our stay was access to the Horizon Lounge. The service there was attentive, professional, and consistently friendly. However, the canapé selection during the evening offering was somewhat disappointing, as we expected a wider and more refined selection given the hotel's standard. That said, the lounge itself was excellent, and we thoroughly enjoyed spending time there.

The main service issue occurred in the Lobby Lounge on Sunday afternoon. My wife and I stopped by for some refreshments, and the service was surprisingly slow. It took approximately 25 minutes for a pot of tea and a Coke to be served. What made this particularly disappointing was that the lounge was not busy at all—there were only four occupied tables, including ours. Such a delay is not what one would expect from a hotel of this caliber.

Despite this shortcoming, we genuinely enjoy staying at Shangri-La properties and continue to appreciate the brand's hospitality. We look forward to returning to our favorite Shangri-La in Bangkok in the future.

2026-05-31 • via Tripadvisor
K
Katherine • solo_traveller • co
8
2026-05-31 • via Nuitee