The Abbey Notting Hill

Hotels
7.7 (1125 reviews)
20 Pembridge Gardens , London , gb
+44 20 3994 5095

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
Luggage storage
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Review Highlights

Pros:
Great location
Friendly staff
Comfy beds
Cons:
Room was small
Bathroom issues
Dated decor

Categories

Cleanliness
7.45
Generally clean, though some fixtures appear tired.
Service
8.45
Staff were friendly and helpful, providing good service.
Location
8.95
Perfectly located near transport links and attractions.
Room Quality
6.95
Mixed reviews on room size and comfort; some issues with fixtures.
Amenities
7.45
Some amenities were lacking such as air conditioning.
Value for Money
7.45
Value is aligned with expectations given location.
Food and Beverage
6.95
No breakfast offered; limited options mentioned.
Overall Experience
7.95
Generally positive stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Charming Boutique Hotel in Notting Hill

Garden Oasis: Escape the city hustle in our tranquil garden oasis, perfect for a morning coffee or evening unwind.

Prime Location: Explore London's finest - minutes away from Portobello Road Market and top attractions like Royal Albert Hall and Olympia Exhibition Centre.

Personalized Service: Our dedicated staff is on hand 24/7 to ensure your stay is seamless and memorable.

Experience the allure of Notting Hill at The Abbey - book now for an unforgettable stay!

Important information:

Please note that pets will incur an additional charge of £25 per stay, per pet. This is to be paid upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.7
Based on 1125 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.95
K
Klára “Antrey” Valentová • solo_traveller • cz
8
Lovely staff & great location
Pros:

The location was great and the lovely receptionist was very helpful and delightful to chat with.

Cons:

The room was under the roof, so it was very hot - they did provide a fan, but it was barely enough for the mid-summer heat. I would recommend trying to book a room on the lower floors during summer, if possible. The bed was on wheels, so sometimes it just moved when you leaned on it, but otherwise comfy to sleep in. The bathtub seemed like it had seen better days, too.

2026-08-29 • via Nuitee
K
Ktorza • solo_traveller • fr
8
2026-08-29 • via Nuitee
L
Lee-Anne • couple • au
6
2026-08-29 • via Nuitee
N
Nora • extended_group • no
8
2026-08-27 • via Nuitee
S
Simon • couple • de
8
2026-08-27 • via Nuitee
K
Krista • couple • fi
9
2026-08-26 • via Nuitee
B
Bogdán-Boda • couple • hu
6
Jó volt
Pros:

A Lokáció

Cons:

A fürdőkád borzalmas állapotban van

2026-08-25 • via Nuitee
B
Brigitte • solo_traveller • at
7
Pros:

Die Lage war perfekt und wir haben außergewöhnlich gut geschlafen!

Cons:

Die Zimmer gehören dringend renoviert! Die Bilder in der Galerie versprechen mehr als man bekommt.

2026-08-25 • via Nuitee
M
MOTOMURA • solo_traveller • jp
10
素晴らしいです！
Pros:

フロントのスタッフの方がとても親切です！！

2026-08-24 • via Nuitee
T
Taryn • solo_traveller • us
7
Would stay again.
Pros:

Location was great and room very cute. Slept well and loved having open windows all night.

Cons:

Room smelled of an air freshener, was carpeted and shower was a handheld hose which is quaint but not the easiest way to shower. I know you can pin the hose up into a shower but water doesn’t reach out far enough to work.

2026-08-23 • via Nuitee
S
Saskia • extended_group • nl
7
Pros:

Zeer gastvrij en behulpzaam personeel.

Cons:

Geen water in wc

2026-08-23 • via Nuitee
M
Marcel • couple • nl
9
Heerlijk!
Pros:

Locatie.

Cons:

Warmte in de badkamer.

2026-08-23 • via Nuitee
S
SATOSHI • solo_traveller • jp
10
2026-08-23 • via Nuitee
V
Veronica • solo_traveller • es
9
2026-08-22 • via Nuitee
L
Liz • couple • gb
4
Okay
Pros:

Great location close to Notting Hill Gate tube station and Notting Hill market. Basic amenities and comfortable for one night. Staff were very friendly and approachable.

Cons:

The WiFi was down for our entire stay, which would’ve been fine if our room wasn’t in the basement meaning we had essentially no way to use technology for the duration of our stay. The staff informed us on check in that the WiFi would be fixed the same evening, however this did not happen. The shower was old and dirty but useable. Rooms are quite small but comfortable enough for a nights sleep and not much else. The hotel is located on a residential street and at 3am the neighbours were talking outside very loudly which woke us up.

2026-08-20 • via Nuitee
M
Monica • extended_group • it
7
Pros:

Personale gentilissimo, stanza molto spaziosa e pulita, posizione ottima.

2026-08-19 • via Nuitee
A
Alessandro • family_with_children • it
10
Ottimo…posizione perfetta a 100metri dalla metropolitana di notting hill gate
Pros:

Posizione…dimensione della camera e del bagno

2026-08-19 • via Nuitee
N
Nedialkova • solo_traveller • bg
9
2026-08-17 • via Nuitee
B
Beatriz • family_with_children • gb
6
2026-08-17 • via Nuitee
A
Attila • couple • hu
8
Was good. Centered, comfortable but too hot.
Pros:

It’s in a centered area, close to the metro

Cons:

There was no air conditioning, the room was too hot and humid. We got a room just next to the terrace where people could smoke so we couldnt even open the window totally because it was so close to it.

2026-08-16 • via Nuitee